Karen Spudy

I highly recommend. I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it from, and they either would not or could not schedule me for a month just to diagnose the issue. I decided to Call Kenny Ross Mazda, since I was in their area for the doctor appointment. What a difference! They scheduled me in that same day at 1:30 to diagnose, determined it was a faulty thermostat, ordered the part (which already arrived the following morning) and got me scheduled in for the repair Friday morning. An excellent experience. I will be dealing with Kenny Ross moving forward. This is the way service should be! More

by bwhamilton2960 Verified Customer Verified Customer

Report | Print

I had a very pleasant experience from my service advisor, service tech, to the nice waiting area with the yummy snacks it was an overall great experience. service tech, to the nice waiting area with the yummy snacks it was an overall great experience. More

by ALLANJUDY624 Verified Customer Verified Customer

Report | Print

Came in for state inspection and service, and a clean location which is easy to find. location which is easy to find. More

by zeke2049 Verified Customer Verified Customer

Report | Print

The workers were very nice and helpful and only wanted to help us with what we needed fixed. They didn’t try to push any unnecessary services on us, and they got us in and out in under an hour for a battery help us with what we needed fixed. They didn’t try to push any unnecessary services on us, and they got us in and out in under an hour for a battery check. More

by Madison P Verified Customer Verified Customer

Report | Print

The staff here was very nice and accommodated me very well, including the way they took care of me and my car. well, including the way they took care of me and my car. More

by mccaadj Verified Customer Verified Customer

Report | Print

No hassle to get a loaner vehicle, friendly service advisor, issue was fixed promptly and I appreciate the video updates from the tech. Great experience advisor, issue was fixed promptly and I appreciate the video updates from the tech. Great experience More

by DKing23 Verified Customer Verified Customer

Report | Print

Jim is great! He is kinda and always takes great care of me. Thanks jim. He is kinda and always takes great care of me. Thanks jim. More

by ANTONIODALTON50 Verified Customer Verified Customer

Report | Print

Great experience buying a 2026 Mazda 3 hatchback stick shift in the color I wanted and with the accessories I wanted that were available. Kudos to sales manager Joe Wohlslagle and salesman Raf Lewis. The shift in the color I wanted and with the accessories I wanted that were available. Kudos to sales manager Joe Wohlslagle and salesman Raf Lewis. The car I wanted was soul red crystal and a hatchback stick; Joe came through and added the port and dealer accessories. Raf handled the transaction and both were very thorough. I bought a Mazda here ten years ago and keep coming back because they have good people here. More

Report | Print

Everything about this service appointment was perfect, from scheduling to diagnostics to the actual service appointment, everyone with whom I had contact was extremely helpful and professional. I needed from scheduling to diagnostics to the actual service appointment, everyone with whom I had contact was extremely helpful and professional. I needed a part which wasn't available on my first visit. The service team apologized for the required 2nd appointment. They offered to come to my home, pick up the car and return it after the part was installed, just so I wouldn't be inconvenienced! Being recently retired, I declined the offer for 2 reasons. First, I love driving my new Mazda, and second, I was able to enjoy the very personable staff along with the fresh doughnuts and other assorted treats in the waiting area! Kudos to whomever hired this fine staff! More

Report | Print

Great service would gladly come back. Everyone one of them are fantastic. Great techs and advisor. Everyone one of them are fantastic. Great techs and advisor. More

by William king Verified Customer Verified Customer

Report | Print