Karen Suarez
Karen Suarez at Oakes Kia

Karen Suarez | Page 16

Finance Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.6
228 Reviews
4.6

228 Reviews

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228 Reviews of Karen Suarez

January 31, 2024

Dealership Rating
Employee Rating

Friendly efficient service and a seamless transaction without being overbearing. Very knowledgeable about each make and model we test drove. We enjoyed our experience at Oakes Kia. More

by kkgroom10
Recommend Dealer
Yes

Other Employees Tagged: Bruce Reves

Jan 31, 2024

Oakes Kia responded

We're delighted to know you had a seamless and enjoyable experience at Oakes Kia! Our team takes pride in providing efficient service and knowledgeable assistance. Thanks for sharing your positive feedback with us!

January 26, 2024

Dealership Rating
Employee Rating

Done a great job in keeping me satisfied with their services. Keep it up people More

by dastone4561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Oakes Kia responded

Thank you for your confidence in Oakes Kia, and for your business. We are grateful to have you as a customer!

January 25, 2024

Dealership Rating
Employee Rating

Karen was amazing to work with! She made the whole process very simple and found everything I asked for!! More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels

Jan 25, 2024

Oakes Kia responded

Liz, we're delighted to know Karen made your experience at Oakes Kia smooth and enjoyable. We appreciate the positive feedback!

January 13, 2024

Dealership Rating
Employee Rating

Great car buying experience with Oakes Kia. This was our second vehicle purchase from them and we will defenitly be returning for our next one. Professional, friendly, and great service! More

by cooperhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Ordiway

Jan 15, 2024

Oakes Kia responded

We're delighted to know you had a great car-buying experience with us at Oakes Kia! It's wonderful that our team was able to provide professional and friendly service. We look forward to seeing you for your next vehicle purchase!

January 12, 2024

Dealership Rating
Employee Rating

Karen was wonderful to work with! When we started working with her we knew what type of vehicle we wanted but we’re trying to determine the best time to buy. She was extremely helpful More

by reblou55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 12, 2024

Oakes Kia responded

We're glad to know you had a positive experience with Karen! It's great that she was able to assist you effectively and provide the information needed for your vehicle purchase. We appreciate your recommendation, however, a three-star rating is certainly not what we hope for, so if there is anything we could have done to improve this, please don't hesitate to give me a call. Thank you, Rachel Huff - BDC Director - (816) 474-2900

January 10, 2024

Dealership Rating
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They are helpful and good at follow up and I love my car! All good! More

by jwheat21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Oakes Kia responded

We're glad you enjoyed working with us! We appreciate your business and hope to see you again for another great service at Oakes Kia!

January 04, 2024

Dealership Rating
Employee Rating

Karen was amazing! This was a pleasurable car buying experience. Very nice people. Had an overall good experience. More

by balbert315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua , Dillon Corniels

Jan 04, 2024

Oakes Kia responded

We're delighted to know that Karen and our team at Oakes Kia provided you with a great car buying experience. Thanks for the positive feedback!

January 03, 2024

Dealership Rating
Employee Rating

Very nice people. Had an overall good experience. Only downfall was the insurance salesman at the very end. Not necessary at all. A little bit too much pushyness ... More

by LIZZIBURTON007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Oakes Kia responded

Lizzi, we appreciate your feedback and are glad to know you had a good experience at Oakes Kia. We'll definitely take note of your comments about the insurance sales process - thanks for letting us know. If there's anything else you can add as we work to make improvements, please feel free to reach out. Thank you! Rachel Huff - BDC Director - (816) 474-2900

December 29, 2023

Dealership Rating
Employee Rating

Great experience with Oakes Kia started with a first-class experience and understanding of our needs by Karen, to a zero pressure discussion with Buddy and a straightforward process with Bruce. Th More

by MARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Reves, Buddy Siems

Jan 02, 2024

Oakes Kia responded

Mark, we're delighted to know that Karen, Buddy, and Bruce provided you with a first-class experience at Oakes Kia. We truly care about our customers' needs and hope to fulfill them as efficiently as possible. We thank you for the great review and hope to work with you again in the future!

December 23, 2023

Dealership Rating
Employee Rating

Karen was so helpful and communicated with us thoroughly to get the right first new car for my daughter. The experience at Oakes Kia was great and I loved embarrassing my daughter by videoing her banging th More

by mrsktp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua , Logan Wise

Dec 26, 2023

Oakes Kia responded

We're so glad to know that Karen was able to help you find the perfect first car for your daughter here at Oakes Kia. It sounds like a memorable experience with the gong and big red bow! Thanks for sharing this special moment with us, we appreciate it!

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