Karen Suarez
Karen Suarez at Oakes Kia

Karen Suarez | Page 20

Finance Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.6
250 Reviews
4.6

250 Reviews

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250 Reviews of Karen Suarez

October 29, 2023

Dealership Rating
Employee Rating

Purchased my car online and it was an easy process. They picked me up and made it easy to get to the dealership. I was really grateful the sales person made sure the car was perfect before letting me l More

by peterottoson
Recommend Dealer
Yes
Oct 30, 2023

Oakes Kia responded

Peter, it's great to know you found our online purchase process easy at Oakes Kia. We always aim for perfection before handing over the keys! Thanks for your patience and understanding.

October 25, 2023

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Employee Rating

BEST Customer Experience at Oakes Kia! Karen Suarez was our Sales Consultant and she was the best of the best! Karen was knowledgeable, professional and thorough. She showed us all the More

by thu.p.johnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua , Cristian Arechiga

Oct 25, 2023

Oakes Kia responded

It's fantastic to know that Karen and Cristian provided you with such a great experience at Oakes Kia. We're glad your wait for the Kia Sportage Hybrid was worth it! Thanks for sharing this feedback - we appreciate your support!

October 19, 2023

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Mom was in an accident, needed a new car. I love my Telluride. She loves the Souls. Karen was so amazing every step of the way. Mom picked out a ‘23 Soul. The managers helped to make her purc More

by rbbelshe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Siems

Oct 19, 2023

Oakes Kia responded

Thanks for the kind words! We're glad to know that Karen, Buddy, and the rest of our team at Oakes Kia were able to assist you and your mom in finding vehicles you love. We look forward to serving you again, enjoy your '23 Soul!

October 18, 2023

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Employee Rating

The car didn’t work out for doing business with a manager and sales people. That’s great. Very professional. More

by klancaster2121
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derrick Dow, Jesse Powers

Oct 19, 2023

Oakes Kia responded

We're glad to know you found our team at Oakes Kia very professional, despite your decision to continue your car search. Thanks for sharing your positive feedback - take care!

October 11, 2023

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Employee Rating

Karen was amazing throughout the entire process. She was informative yet patient. She let me take our test drive to the house to show my wife and after purchase she even drove my old car home! Grea More

by JMCYCLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hill

Oct 12, 2023

Oakes Kia responded

We're delighted to know that you had a great experience with us at Oakes Kia! It's wonderful to see how Karen went above and beyond for you. We appreciate your feedback. Happy driving in your new car!

October 05, 2023

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Fast and seamless transaction. Karen contacted me multiple times to check if I had any issues. More

by TAMILIUS68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Siems

Oct 05, 2023

Oakes Kia responded

Tami, we're so glad to hear working with Karen was a breeze! We appreciate your business and hope you'll choose Oakes Kia again in the future. Enjoy the new ride!

September 27, 2023

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I had a great experience first working with Karen and then Alex since Karen was out the day I came to pick up my Sorento. Both were extremely friendly and accommodating. I will be sending friends and fam More

by makaela.parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alec Andrews

Sep 28, 2023

Oakes Kia responded

Makaela, we're delighted to know that Karen and Alex provided you with a great experience at Oakes Kia! We appreciate your recommendation. Enjoy your Kia Sorento!

September 23, 2023

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I want to congratulate this dealership for its success and for taking care of its customers, I am very happy with this dealership, I will recommend it to my friends and family. I thank you Karen for being More

by Marcelo&Margarida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Oakes Kia responded

Marcelo & Margarida, we're so glad to know you and your wife had a great experience with Karen at Oakes Kia. We appreciate the recommendation! Enjoy the new car and we look forward to seeing you again soon for yours.

September 17, 2023

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This dealership did a great job at helping with an out of stage purchase and helped make a stressful scenario more comfortable! More

by jcaton274
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Ordiway

Sep 18, 2023

Oakes Kia responded

We're glad to know our team at Oakes Kia could help make your out-of-state purchase less stressful. Thanks for the positive feedback!

August 23, 2023

Dealership Rating
Employee Rating

I would have liked my loan to not start counting and my check not be cashed several weeks before I expect to receive my car. Karen and Buddy are amazing and I will definitely consider buying from Oakes ag More

by christine.webb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Ordiway, Buddy Siems

Aug 24, 2023

Oakes Kia responded

While we're glad to know that Karen and Buddy made a positive impression, we appreciate and understand your concern about loan timing. We'll definitely take this feedback into consideration as we strive to improve our services in the future. If there is anything more we can do to assist you, or anything else you would like to share, please feel free to reach out. Best, Kevin Hall - General Sales Manager - 816-683-4270

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