Kari Canfield

Exceptional service at Greenway Kia. I’m always met at my appointment time and communication is excellent. I’ll be back!! I’m always met at my appointment time and communication is excellent. I’ll be back!! More

by CORALEEGLASS Verified Customer Verified Customer

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Clean friendly smiles : ran out of words. Quick service. No more words. Wow eliminate this Quick service. No more words. Wow eliminate this More

by KEVINMCG19 Verified Customer Verified Customer

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Clean waiting area. Repairs took a little longer than expected. Wifi was not working the last times I visited. I could not work or use my tablet. Repairs took a little longer than expected. Wifi was not working the last times I visited. I could not work or use my tablet. More

by DDD11258 Verified Customer Verified Customer

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Thank you for getting me and in and working on my car so fast and getting it fixed fast and getting it fixed More

by AMBER.HOWELL22 Verified Customer Verified Customer

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I just appreciate that everyone that I have came in contact with seems to be customer friendly. Always respectful. contact with seems to be customer friendly. Always respectful. More

by MMROGERS2018 Verified Customer Verified Customer

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Friendly attendant quick check in, kept me informed very knowledgeable, would go to again for service knowledgeable, would go to again for service More

by CLARK72757 Verified Customer Verified Customer

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The staff is always so friendly and informative. They go above and beyond every single time They go above and beyond every single time More

by MEGAN93088 Verified Customer Verified Customer

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Excellent service. Staff are professional and make you feel welcome. Service with a smile. No hesitation in returning for next service. Staff are professional and make you feel welcome. Service with a smile. No hesitation in returning for next service. More

by Hzlboyes Verified Customer Verified Customer

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DO NOT BUY HERE! ! I actually gave this dealer ship "ZERO " stars. Zero. I purchased a vehicle at this dealer in June and part of the deal with JJ ( Jamarius Jackson ! I actually gave this dealer ship "ZERO " stars. Zero. I purchased a vehicle at this dealer in June and part of the deal with JJ ( Jamarius Jackson ) was a roof rack. We closed the deal and as of today 7/26 - still no roof rack or restitution. After several , and I mean several calls to the dealership , they said to come in to service and they would install the roof rack. I brought it in and half hour later they said it was ready . I go in and NO roof rack. Turns out this model Kia Sportage EX has to come from the factory with roof rails and it doesn't and they can't install any apparently. Did the salesperson JJ or Jamarius Jackson know this? Of course not. Should he know what he is selling ? You tell me. So, the note from service says - go talk to JJ. I go talk to JJ and he says sorry - we can't do it. I wanted to but can't. That's it. I think he actually expected me to walk away. But again, what closed the deal was the roof rack. I need it for my kayaks. So, I talk to the Sales Manager Charles Banks. Is he helpful? Of course not. He says - we will figure something out next week. Do they figure anything out? Of course not. I call the Dealer Manager Emre Sevinir. This guy does not exist. He's a ghost. he's in a meeting , he's busy etc etc. - They would not transfer me to him or get him to call me back. So finally I call KIA customer care and they get me on the phone with Charles Banks and they try to give me a $75 strap on roof rack. I'm like I don't think so. I say - Pay me for the install and a cost of a roof rack. He says ok how about $500? I'm like no - the actually cost. He says I can do $500. I said " why are we even discussing this ?? Why are you trying to haggle ?? Really??! He say's ok - I have to get approval. Of course you do. Long story short - we agree to $1,000. Where is the $1000? No where to be seen. Next step is arbitration and BBB. Literally hours of my life wasted here because they don't want to honor their promise. I won't even tell you the hours we wasted with the finance manager who initially messed up the sales contract - his name is Raid. He had an error of $2,000 on our sales contract that we caught! DO NOT BUY here. Literally , everyone I had more than 5 minutes conversation was incompetent. And as of yet still no call from the the dealership manager Emre Sevenir. The worse car buying experience I have ever had. KIA has lost a 4 time KIA owner not because of the car but because of these employees. More

by MARTINMARTINEZ12000 Verified Customer Verified Customer

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Dropped car off. Got a ride to work. I was kept informed at every step. Got a ride to work. I was kept informed at every step. More

by algbr1 Verified Customer Verified Customer

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