Karl Soloe | Page 5
Service Manager
CMA's Colonial Honda
2100 Walthall Center Dr
South Chesterfield, VA 23834
107 Reviews
Write a Review107 Reviews of Karl Soloe
May 09, 2021
I received wonderful customer service and was treated with great respect. The experience was pleasant. I can always count on them for quality care and service. with great respect. The experience was pleasant. I can always count on them for quality care and service. More
Other Employees Tagged: Jennie Lockett, Walter Cooke, Sabrina Thomas
April 03, 2021
Best service at CMA. Best people to help you. Scott is in service department. He went out of his to help us. Thank you Scott. in service department. He went out of his to help us. Thank you Scott. More
Other Employees Tagged: Scott Rainey
February 19, 2021
Excellent customer service. Continually updated with the time to complete the job and the price. Clean and comfortable environment. Very timely service and was easy to make the appointment online v time to complete the job and the price. Clean and comfortable environment. Very timely service and was easy to make the appointment online v More
Other Employees Tagged: Scott Rainey, Jimmy Bryson
February 15, 2021
I just needed a state inspection and a "recall" for a software update. Got me in and out in an hour, which was perfect time-wise. software update. Got me in and out in an hour, which was perfect time-wise. More
Other Employees Tagged: Scott Rainey
January 15, 2021
Fantastic. Great price on tires. Service Department treated me like a favorite family member. Got an alignment while there and I walked away smiling over the whole experience. treated me like a favorite family member. Got an alignment while there and I walked away smiling over the whole experience. More
Other Employees Tagged: Crystal
January 15, 2021
Very pleased with the service on our Honda Accord and the added convenience of pick-up and delivery of the vehicle when the work was completed. Also appreciate the extra care with the plastic coverings. added convenience of pick-up and delivery of the vehicle when the work was completed. Also appreciate the extra care with the plastic coverings. More
Other Employees Tagged: Chrystal
December 11, 2020
Another good experience with CMA Service! Have been taking my car there for 30+ years and they are always accommodating. Friendly and courteous personnel on the phone and in person. taking my car there for 30+ years and they are always accommodating. Friendly and courteous personnel on the phone and in person. More
Other Employees Tagged: Scott Rainey , Naomi Bussinger
December 04, 2020
This is my 5th car from Colonial Honda. By saying that, I’m OBVIOUSLY very pleased with the cars I’ve bought and the service I’ve received over more than 30 years. The people who work at Colonial Honda ha I’m OBVIOUSLY very pleased with the cars I’ve bought and the service I’ve received over more than 30 years. The people who work at Colonial Honda have convinced me over the years that they really do want to make my buying experience to be as good as possible. They also really strive to help keep my car in great working condition the whole time I own the car. The service department is what keeps me coming back to Colonial Honda. The purchase of this most recent car was the least stressful of all the others, and I contribute that to the people I worked with during the purchase. Without Tory Gilbert’s offer on the car I traded in, there would have been no further discussion about buying a new car. He was straightforward and very professional. He also directed Wendy to me and the match with her was an excellent one. My dealings with Adam Blake were unstressful, and that’s quite a feat since the finance part of buying a car has always been by far the most stressful part of the purchase. I truly do believe that purchasing this car was a good deal for me all around. And, even though I am “elderly”, I was completely comfortable with all that is done to mitigate my risks during this pandemic. More
Other Employees Tagged: Wendy Sparks, Adam Blake , Miranda Boyd, Devin, Crystal, Tory Gilbert
December 01, 2020
It was another good experience with the service department. Thank you again for your assistance in getting the repairs done in a timely and less costly manner...This is the second time I have used department. Thank you again for your assistance in getting the repairs done in a timely and less costly manner...This is the second time I have used my Honda extended warranty. It did cover the replacement of rear shocks. It did not cover a repair on the driver's side seat. I have to say the plastic trim used to encase the driver's seat is pretty much crap. It broke in 2 places and the mileage on my Pilot is only around 78000!!! I could understand if I weighed 400 pounds, but I don't...Mr Soloe was good enough to help alleviate some of my out-of-pocket expense on getting the problem remedied. Thanks again. More
Other Employees Tagged: Tyler and April; they are great.

