Karolina Grych

The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the car and got no answers. Then the salesman took me to the car and again had no answers to my questions. The car was dirty and some of the storage boxes for tools ect were loose in the front storage compartment. I spent 20 minutes with the car and was uncomfortable with my treatment. Unfortunately it is the car I have been looking for but my experience at the dealership made me uncomfortable. More

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Very easy transaction at this dealership. Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transpare Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transparent in all information given to me. Nadd ons to the price or hard sales pitches to buy extra packages. Honest dealership. More

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Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! team. Extremely happy with my purchase and thankful for these guys! More

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They will try to take your deposit I’m about to take them to court now to court now More

by TREMAINE Verified Customer Verified Customer

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I was so impressed with how they treated my daughter and I when we purchased a used car from them. No surprises except pleasant ones. Great atmosphere. Arlington Acura made car buying a great experience. I when we purchased a used car from them. No surprises except pleasant ones. Great atmosphere. Arlington Acura made car buying a great experience. More

by JIM.FLANIGAN Verified Customer Verified Customer

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I had contacted the dealership online, inquiring about a specific vehicle. I was responded to quickly & professionally. I scheduled an appointment which was confirmed prior to arrival. Upon arrival, Sergio specific vehicle. I was responded to quickly & professionally. I scheduled an appointment which was confirmed prior to arrival. Upon arrival, Sergio greeted me showed the vehicle & accompanied me on the test drive. He was helpful & respectful during the sales process. The team moved quickly once a deal was made to complete the purchase. I had driven a rental to the dealership & they agreed to schedule a safe return to the agency. All of the available products and services offered were well presented without being forced upon me to allow for fact based decision making. Within 4 hours, the process was completed, the car was detailed, gassed up & ready for me to drive away. After the sale, I was contacted to assure satisfaction, offered further services & just to show gratitude for the opportunity to serve me. Thanks guys & gals! More

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My experience was everything Scott helped me get what I wanted and I was in and out. I love my BMW x4, it’s my favorite color as well. Scott made sure I was comfortable and my father as well. I recommend e wanted and I was in and out. I love my BMW x4, it’s my favorite color as well. Scott made sure I was comfortable and my father as well. I recommend everyone to come check them out you want be dissatisfied. And the whole staff was cheerful and welcoming. More

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Scott was very personable and knowledgeable, great to worth with. Ideen in service was also fantastic and very friendly. worth with. Ideen in service was also fantastic and very friendly. More

by MDOM7 Verified Customer Verified Customer

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Responded and reliable for customer needs, Taken action for the most important needs of the customer. for the most important needs of the customer. More

by Juliana Verified Customer Verified Customer

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