Kasandra Huff
BDC / Service Assistant
Zeigler Chrysler Dodge Jeep RAM
4200 Parkway Pl SW
Grandville, MI 49418
22 Reviews
Write a Review22 Reviews of Kasandra Huff
April 25, 2024
Very friendly, curious, helpful, and very very professional. Would not hesitate to recommend them to my family and friends. professional. Would not hesitate to recommend them to my family and friends. More
Other Employees Tagged: Nate Van Ryn , Kris Oglesbee
April 15, 2024
All the people I talked to were friendly; exceptionally helpful; and very thoughtful. Always a positive experience. helpful; and very thoughtful. Always a positive experience. More
Other Employees Tagged: Tom Kellogg, Lorna Wilson
April 12, 2024
Always on time, Excellent customer service. Car is always returned in the same condition that it was brought in. Car is always returned in the same condition that it was brought in. More
Other Employees Tagged: Corey Claxton
March 30, 2024
I had transmission concerns with my truck. I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 in the morning so I dropped off the night before. My vehicle was never looked at that day. I had to call to find that out. Then I was told that it would be the first one in the next day. I was also told that I would receive a call around noon to let me know what the diagnosis was. I had to call them at 3:45 because they never called me. It too several calls to get in touch with someone that knew what was going on. That’s when I was told that the technician was out in my vehicle checking it out. They hadn’t looked at it all day. I had already told Cassandra that I needed my vehicle back asap because my wife were down to one vehicle while the other was in the shop with her. I felt like the customer service was terrible and my vehicle is still having the same problem that I brought it in for. I am afraid to bring it back to this place due to the poor customer service. More
Other Employees Tagged: Jake Lancaster
March 28, 2024
They’re great! I trust them to get the job done well. Customer care by Derek is always great. I trust them to get the job done well. Customer care by Derek is always great. More
Other Employees Tagged: Derek Fitzpatrick, Roman Witucki
March 24, 2024
Went in for an oil change, tire rotation, and to see if they could do a sticker recall at the same time. They didn’t do the tire rotation. When my wife picked up her vehicle, they said I never asked for th they could do a sticker recall at the same time. They didn’t do the tire rotation. When my wife picked up her vehicle, they said I never asked for that. I filled out a form that had tire rotation on it along with oil change, name, phone#, etc… They also said they didn’t have my phone #. Mistakes happen, I get it. But the fact they said I never asked for it is nonsense, when it was written down!!! More