Kasey Knickerbocker | Page 5

Kasey Knickerbocker was absolutely fantastic to work with. No pressure. Loved it. Jacob was understandable and not condescending. I was happy knowing exactly what I got at Mohawk Chevrolet. with. No pressure. Loved it. Jacob was understandable and not condescending. I was happy knowing exactly what I got at Mohawk Chevrolet. More

by LILREDJEEPER Verified Customer Verified Customer

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It had been 17 years since I delt with a dealership and 2 other dealerships were so bad they would never get my business. My experience with Mohawk was quite the opposite. Everyone was nice Pleasent. and see other dealerships were so bad they would never get my business. My experience with Mohawk was quite the opposite. Everyone was nice Pleasent. and seemed to want to make my buying experience a good one, like I was family. after only 4 days they called to make sure I understood everything and was able to used my Chevy app. I truely feel like all the staff actually care about they're customers. Thanks to all involved More

by BBONNER1 Verified Customer Verified Customer

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Kasey was great and found a truck exactly to my liking. He also got the price to where I was comfortable and made the process fun and easy. His sister Karley went through the truck and set up on star with He also got the price to where I was comfortable and made the process fun and easy. His sister Karley went through the truck and set up on star with me and answered all my questions that I had. Great experience all around. More

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Where do I start. .. Mohawk Chevrolet made my dream of having a new Silverado come true. I knew I wanted a Chevy Silverado 1500 and I had been talking a length wi .. Mohawk Chevrolet made my dream of having a new Silverado come true. I knew I wanted a Chevy Silverado 1500 and I had been talking a length with my girlfriend Siterra Bovee who works at Mohawk Chevrolet in the BDC Department for months about it. Finally, she had enough of my talking and reached out to her BDC Manager Kate Gumienny and Kate took the ball and ran with it. Kate worked behind the scenes for me to find out what my previous vehicle trade in was worth, to find out if I even qualified for my new truck, and to crunch the numbers. Whether is was Siterra and Kate talking during work or messaging each other after hours with questions or concerns they got the deal done for me. They are the real MVP's. Kate then passed the baton off to Jess DiTrapano who met with me in person to discuss and show me my new truck. Every time I met Jess she always greeted me with a huge smile, a handshake, and seemed more pumped about me getting my dream truck than even I was. Jess made the in person buying experience flawless and enjoyable. She even got me...even though I swore I never would....do the arm pose...I couldn't help it. I was was SO excited. Karley Knickerbocker did an excellent job at getting me familiarized with my new truck and all it's capabilities. Looking at all the bells and whistles was intimidating but after the 20 minutes she was with me I felt like completely comfortable. I think her role in the car buying process is extremely important. Jack Marsh did a great job sitting down with me and discussing the financial aspect of my new truck. He was up front and honest. He told me things from his personal experience he has seen or heard from others when it comes to what extended warranties to consider. He was extremely approachable and even got you laughing even though your there signing away a large sum of money. So if anyone is looking for a new vehicle I STRONGLY recommend Mohawk Chevrolet. I was burnt and had a bad taste in my mouth after my previous and first car buying experience at another dealership and was very hesitant about walking into Mohawk Chevrolet and having the same possibly happen again. However, I was assured by everyone involved that was NOT going to be the case and after leaving there in my new 2021 Silverado LT I felt like more than just a customer....I was family to them. Thanks again! More

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Great staff, made it as easy of a process as it possibly could be. Some even skipped lunch! could be. Some even skipped lunch! More

by REEDDOORSOLUTIONS Verified Customer Verified Customer

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The buying experience at Mohawk Chevrolet actually fun. Kasey kept me informed on Trailer Blazers coming in stock and when the right car arrived handled the tranaction with knowledge and ease. Jacob did Kasey kept me informed on Trailer Blazers coming in stock and when the right car arrived handled the tranaction with knowledge and ease. Jacob did his part professionally working out the details of the sale. I would recommend both of these gentlemen and Mohawk Chevrolet. More

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Customer service was outstanding. Friendly staff & beautiful dealership. Glad we chose Mohawk Chevrolet to lease our new Silverado. Friendly staff & beautiful dealership. Glad we chose Mohawk Chevrolet to lease our new Silverado. More

by BOB.BELBER Verified Customer Verified Customer

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The staff at Mohawk Chevrolet was excellent to deal with. Definitely recommend them. Mike Rivera was perfect Definitely recommend them. Mike Rivera was perfect More

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Kasey helped me out with trading in my vehicle. He did everything the way I asked and I couldn’t have asked for a better sales rep. This is the 2nd car I purchased here, just traded for an awd suv He did everything the way I asked and I couldn’t have asked for a better sales rep. This is the 2nd car I purchased here, just traded for an awd suv over a fwd sedan. Jacob was super helpful with warranties and made sure I was helped the best way possible. Mohawk Chevy gets it done. More

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Kasey did a great job working with me to find a car I could afford and still had everything I wanted. could afford and still had everything I wanted. More

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