Kasey Mathias | Page 2

The people there is very nice and kind. I recommend this place, they have good deals. I recommend this place, they have good deals. More

by carlosgiovanniperdomo Verified Customer Verified Customer

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I had gone in for my 1st oil change since purchasing my vehicle. Everything went well the team that day were very professional and friendly as well. vehicle. Everything went well the team that day were very professional and friendly as well. More

by TeamVargas Verified Customer Verified Customer

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the sales transaction went good. Salim was very helpful and everyone is very friendly. I am happy with the service Salim was very helpful and everyone is very friendly. I am happy with the service More

by relvinhamonica Verified Customer Verified Customer

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It was a pleasure working with Empire Pre-Owned for my maintenance on my truck with all the questions I had and things I wanted done it was not a problem for them to handle! maintenance on my truck with all the questions I had and things I wanted done it was not a problem for them to handle! More

by Dave Verified Customer Verified Customer

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I had oil change service, and was completed in a timely manner. Thanks againfor a good experience. manner. Thanks againfor a good experience. More

by LAMBDA_02719 Verified Customer Verified Customer

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Too long to wait for a vehicle, and lost paperwork,. Always a delay of something Always a delay of something More

by KORNMILLER918 Verified Customer Verified Customer

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I found that everyone I came in contact with at this dealership was very helpful, pleasant and was listening to me on what I wanted and was looking for they knew I had done my homework about what I want dealership was very helpful, pleasant and was listening to me on what I wanted and was looking for they knew I had done my homework about what I wanted! Sales team was spot on, dealership was very clean! More

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I FOUND THE SALE PERSON TO PUSHY. I FELT THAT I WAS BEING HARASS. HE WAS DETERMIND TO MAKE A SALE AND DIID NOT LISTEN TO WHAT I WAS SAYING HAD TO REPEAT THING OVER AND OVER. W ILL NE I FELT THAT I WAS BEING HARASS. HE WAS DETERMIND TO MAKE A SALE AND DIID NOT LISTEN TO WHAT I WAS SAYING HAD TO REPEAT THING OVER AND OVER. W ILL NEVER BUY ANOTHER CAR HERE AGAIN. More

by russelrefino Verified Customer Verified Customer

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What an amazing experience buy a car today thank you to Carlos and Scott and the other manager I think his name was Eric thanks a bunch definitely will be back. Carlos and Scott and the other manager I think his name was Eric thanks a bunch definitely will be back. More

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If I could give give less than one star I would. I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at o I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at opening and was immediately shuffled between salesmen. I test drove a few vehicles and decided to buy my wife a vehicle, an SUV. I told my salesman I had a pre-approval, from USAA. I was eventually talked into seeking "a better rate". I was asked to come back on Monday, I was assured that a better rate could be sought on a Monday when banks are open. A better rate on Monday was a few points higher, a monthly payment of 80 dollars more than what was quoted 24hrs earlier, and 10 HARD INQUIRIES on my credit report. This has caused my vehicle search to cease. I have waited a few months to send this review with hopes that empire would make it right. Sadly they have not. Not a good business. More

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