Kashif Chughtai | Page 2

Exelente servicio. Pedro y todo el personal que me atendio fueron muy amables y profecionales respondieron a todas mis preguntas. Recomiendo HGreg al 100% Pedro y todo el personal que me atendio fueron muy amables y profecionales respondieron a todas mis preguntas. Recomiendo HGreg al 100% More

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Service was very friendly. Mauricio is always on top of everything and responded fast to all my doubts. everything and responded fast to all my doubts. More

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hGreg and their sales representative Charles Moore are awesome ! The buying process was a breeze and Charles was knowledgeable, friendly, and helpful in every way i highly recommend the Orlando dealers awesome ! The buying process was a breeze and Charles was knowledgeable, friendly, and helpful in every way i highly recommend the Orlando dealership and Charles Moore More

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If I could leave a no stars, I would. DO NOT BUY FROM THIS PLACE. The whole car shopping experience was great with Kyle but everything went downhill from there. Kashif is the most dishonest finance manag THIS PLACE. The whole car shopping experience was great with Kyle but everything went downhill from there. Kashif is the most dishonest finance manager and believes that he knows everything that you need without giving you choices. Added on a bunch of unnecessary items to my loan without asking, just telling. I re-signed my contract THREE times. Then the tag issue. They went on to call only my grandmother (the primary on the loan), and didn't call me, who Kashif had no problem with texting and calling when we were processing the loan in the first place, and they took it upon themselves to issue a new plate even though I requested a transfer. Catalina, their tag agent, is unprofessional and dishonest. They do no digging to help you, just the bare minimum to decide what is best for you. DONT BUY FROM HERE. More

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Butch was great he made sure I got exactly what I was looking for and made the process easy. He is an asset so definently let him know what a great job he is doing. looking for and made the process easy. He is an asset so definently let him know what a great job he is doing. More

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Frank Guierre was absolutely first class...unfortunately his finance manager a delivered cashiers check within 2 days by Fedex wasn’t good enough for him so the deal fell through. What a plonker! Good luck his finance manager a delivered cashiers check within 2 days by Fedex wasn’t good enough for him so the deal fell through. What a plonker! Good luck Frank, you are destined for greatness! Hopefully some of your professionalism will rub off on your finance manager 😂 More

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Scammers who don't return checks to your bank My husband and I looked online and picked out a vehicle. We had been pre approved through our bank and had everything ready to go, they already got th My husband and I looked online and picked out a vehicle. We had been pre approved through our bank and had everything ready to go, they already got their check. When we showed up and test drove it, there was no a/c. There was also rust on the under carriage and also inside the vehicle. Obviously we were no longer interested since I'm not paying 20k for a lemon. Now they are refusing to send the voided check back to our bank. The manager just puts you in hold then the line is disconnected. BEWARE THEY ARE SCAMMERS I'm not going to let it bother me to much because at this point we're just preparing to press charges More

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ANXIETY THROUGH THE ROOF! I cannot express how anxious I was walking through the doors to purchase... but MARCOS made the whole experience amazing! Very thankful for Marcos (Sa I cannot express how anxious I was walking through the doors to purchase... but MARCOS made the whole experience amazing! Very thankful for Marcos (Sales), Kiko (Manager), Kashif (Finance), and Amanda (Insurance)! The whole process was easier and way better than I'd hoped for. I highly recommend ASKING for Marcos, or even calling ahead and making an appointment, you will be well taken care of. More

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Was defrauded into getting GAP coverage I came to HGreg for no-hassle purchase with price as advertised purchase. I made it very easy by telling sales guy I wanted one car and was willing t I came to HGreg for no-hassle purchase with price as advertised purchase. I made it very easy by telling sales guy I wanted one car and was willing to purchase now. My paperwork was put together and I met with the finance guy. He put al the paperwork in front of me to sign and snuck in an additional dealer fee of $899 and also added GAP coverage. I asked about both. He responded the that both fees were required. I specifically said is the lender requiring me to get GAP coverage as a condition of financing or is this optional. He said the lender required it and it wasn't optional. More

by MARK@REISINGERLAWPLLC.COM Verified Customer Verified Customer

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We were told it had the remainder of its factory warranty. During our purchase time with sales and finance staff, they noted many times that the vehicle carries the manufacturer’s warranty of Three-year 36,000 During our purchase time with sales and finance staff, they noted many times that the vehicle carries the manufacturer’s warranty of Three-year 36,000-mile bumper to bumper and Five-year 60,000-mile drive train coverage. At that time, they offered to sell us additional warranty in which we declined. The next week when we called our local Jeep dealership to begin scheduled maintenance it was noted that the vehicle originated in Canada and warranty does not extend when registered in the United States of America. I was concerned to say the least. I called Hgreg and spoke to Tommy the sales floor manager. He was surprised and called his sister who works at a FCA dealership in or near Orlando and verified it was true. He immediately offered a full dollar for dollar credit on any vehicle exchange at Hgreg. I thought this was a good offer and asked for a comparably equipped Jeep Grand Cherokee SRT. We have been searching for a vehicle like this for some time and its options, which we were very particular about. We called back and spoke to Tommy and he asked us to email the particulars into him so he could escalate this to his manager on Monday. Here is a copy of that email sent on 6-7-2019. ___________Start EMAIL_______________ "Tommy, Sorry for the delay in getting this to you. My stepfather is in hospice and our schedules have been difficult. I will attempt to recap what has transpired over the last two weeks with HGreg. We have been searching for specific Chrysler SRT vehicles with the special colored Laguna leather interior package. On 05/24/19 we found a 2017 Jeep Grand Cherokee SRT with ruby red leather interior at HGreg Orlando. We found the vehicle online, went to the dealer to test drive, liked what we found, decided to trade our vehicle, purchase the truck, and we were driving it home in less than 4 hours. The experience at dealer with sales, insurance and finance was one the best buying experiences we have ever had. It only came with one key fob. We called a dealer near us and ordered a second one. The oil change alert showed up on the truck. We called the dealer to schedule the oil change and key fob programming. In the process of getting our info into the system; they told us the VIN has no warranty unless the vehicle is registered in Canada. We have tried several aftermarket warranty companies, and all tell us they cannot apply to a Chrysler vehicle from Canada. We called HGreg Orlando, after several transfers and call backs, we spoke with Tommy, the Orlando sales floor manager. Tommy did some research and called us back and offered a trade. We feel that HGreg is being reasonable with that offer. We are just not sure if you have another vehicle that we want. What is the next step? Adam/Margaret Orenczak Sent from my iPhone" __________End EMAIL_____________ On Monday June 10th, 2019 Kashif Chughtai, a Finance Manager called to offer to sell us a warranty and he was not up to date on the situation, so we had to go over the entire mishap with him... After some time, he mentioned that he would have to take this up with the GM and we hung up. On Monday June 17th, 2019 We called Tommy to follow up and get an update. He wasn’t in the loop and had to check with GM and would call us back. Approx. 30 mins later, Tommy called back with updated. He mentioned that the GM (Carlos Rosario) said that we were on our own with the warranty problem, with an offer for us to purchase Extended warranty for $3,000+ he did not have an exact number. We asked Tommy to put that in writing. More

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