Katherine Alexander

Top notch. Trust them totally. Feel like now my car is ready for action. Thanks. Trust them totally. Feel like now my car is ready for action. Thanks. More

Report | Print

I had work done on my Subaru Cross trac about a month ago. Vehicle went in for a oil change rotate tires and fix a wheel sensor. Well vehicle was there for one whole day. Was told needed new back brea ago. Vehicle went in for a oil change rotate tires and fix a wheel sensor. Well vehicle was there for one whole day. Was told needed new back breaks and all four wheel sensors had to be replaced. They broke a wheel stud off and I had to pay for that besides. Three days ago I had a flat tire glad I was in my work parking lot because when we went to take the flat off the car the wheel stud was broken it was the same one that they had just replaced. They cut the old one off and never replaced it and put the cap back on it with the broken piece still in it. I had made a appointment to have the new stud put in and tired repaired. I cancelled my appointment. I ended up with the help of my husband replacing two of those studs and three caps. You don't put the caps back on using power tools you tighten them by hand. I will never take my vehicle back there again. I do not trust them and I know my tires were never rotated like I asked them to do. They take your money and say they did the work. More

Report | Print

Their service was very prompt as well as the price was reasonable. The video of what they did on my vehicle was excellent. reasonable. The video of what they did on my vehicle was excellent. More

Report | Print

Excellent communication and service. Excellent workmanship, will always recommend Morries Subaru. We will be returning customers. Excellent workmanship, will always recommend Morries Subaru. We will be returning customers. More

Report | Print

Great service, courteous Service Advisor. Only complaint is that they really need new chairs in the waiting area. The ones there are very uncomfortable! Only complaint is that they really need new chairs in the waiting area. The ones there are very uncomfortable! More

Report | Print

Friendly, knowledgeable and in a great location. Very happy with everything and everyone. Will continue to use this dealership Very happy with everything and everyone. Will continue to use this dealership More

Report | Print

Bought new car in April 25 and now it's Sept 25. Having trouble with electrical. Called for service appt. They stated they would call back with appt. Never happened. Called general manager and Having trouble with electrical. Called for service appt. They stated they would call back with appt. Never happened. Called general manager and left message and again no return call. Went their made appt. Told general manager and it was the phone system why they didn't call back. (Really) Told her my issues and she stated she would get us in a nother new car reasonable. Service tech stated couldn't find anything but updated system. We'll long stay shot they wanted and additional 6000.00 more to get me into another new car. What a joke. But keep bringing it back. I also told the salesman on day one of this issue, he stated it was just park in a bad place. Never never again. Word will get around how they treat customers. More

Report | Print

Great communication with me during service, friendly and informative from the person who checked me in. Video of procedure was/is a great idea. informative from the person who checked me in. Video of procedure was/is a great idea. More

Report | Print

Felt cared for, questions answered, helped me reorient my driver’s searing position and auto system, once again, recognized me. driver’s searing position and auto system, once again, recognized me. More

Report | Print

Take your vehicle anywhere else for service. this place will come up with excuses why they didn't do the service that was scheduled. They won't even call you tell you what is going on with your this place will come up with excuses why they didn't do the service that was scheduled. They won't even call you tell you what is going on with your vehicle. So many choices for a car dealership, this is a bad one!!! More

Report | Print