Katherine Calle

When it comes to top-notch customer service, Mercedes-Benz Manhattan should be your first stop. This is my second vehicle with Mercedes, and both times I’ve had the pleasure of working with trul Mercedes-Benz Manhattan should be your first stop. This is my second vehicle with Mercedes, and both times I’ve had the pleasure of working with truly amazing people — especially John Hart, the Sales Manager. I’ll be honest, my first experience had a few bumps due to a former sales consultant, but from day one, John took full ownership of any issues I had and kept in constant communication with me advising me when would be the right time to finance my car. He went above and beyond to make things right — even saving me money on a brand-new 2025 Mercedes! I originally planned to finance my previous Mercedes, knowing my payments would increase, but instead of letting me overpay, John crafted an even better deal. I’m truly grateful for his dedication and expertise! John then introduced me to my new Sales Consultant, Katherine Calle, and just like him, she handled everything flawlessly — even when I caught a flat tire the very next day! What could have been a nightmare turned into an stress-free experience, thanks to John, Katherine, and the entire service team including Enrique Liranzo the finance manager who also saved me even more money and also Summer Hogan one of the Service Advisor who kindly treated me and explained to me the process of repairing my tire. They all have made me feel valued, respected, and cared for as a customer — and because of that, they’ve earned a customer for life! More

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Horrible sales, horrible service. Terrible dealership. The worst. Never able to contact anyone in any dept. my 2 month old car has so many problems. I regret ever getting my car from Terrible dealership. The worst. Never able to contact anyone in any dept. my 2 month old car has so many problems. I regret ever getting my car from Manhattan Mercedes. Will NEVER go there again. More

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I recently leased a 2024 EQS and had a fabulous experience from start to finish. I particularly want to give a shout out to Katherine Calle as she was super to work with. experience from start to finish. I particularly want to give a shout out to Katherine Calle as she was super to work with. More

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Dealing with Katherine and her manager John Hart was a very smooth and easy process. I can’t ask to deal with anyone better while purchasing a car. It is to the point that I started telling convincing my very smooth and easy process. I can’t ask to deal with anyone better while purchasing a car. It is to the point that I started telling convincing my whole family to switch over to Mercedes from how smooth the process is with them. More

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So happy about my new GLC 300. Katherine was amazing and very helpful. I can’t recommend her enough. Thank you again !! Katherine was amazing and very helpful. I can’t recommend her enough. Thank you again !! More

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Katherine was very kind and helpful. She made the process of buying out my lease super easy. My mom also was in contact with her for service for her vehicle and she provided great servic She made the process of buying out my lease super easy. My mom also was in contact with her for service for her vehicle and she provided great service. She came and picked up the loaner car and dropped off my car after it had been inspected. Katherine was a pleasure to deal with and definitely takes care of her customers. Thank you Katherine More

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Very professional and kind. Katherine Calle was very efficient during our new lease purchase. We would definitely recommend if you’re looking for a smooth transaction. Thank yo Katherine Calle was very efficient during our new lease purchase. We would definitely recommend if you’re looking for a smooth transaction. Thank you, Katherine! More

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I had the pleasure of working with Katherine Calle at Mercedes Benz of Manhattan, and I cannot recommend her highly enough! Katherine has gone above and beyond every time I’ve needed assistance, answerin Mercedes Benz of Manhattan, and I cannot recommend her highly enough! Katherine has gone above and beyond every time I’ve needed assistance, answering every question with incredible thoughtfulness and speed. Her dedication to ensuring a seamless and positive experience is truly unmatched. Not only is Katherine exceptional, but her manager, John Hart, is also fantastic. It’s clear that John leads by example, fostering an environment of excellence and customer care. Together, they make an unbeatable team, and I’m so grateful for their outstanding service. If you’re looking for a top-notch experience, look no further than Katherine and the team at Mercedes Benz of Manhattan! More

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