"I purchased a 2108 GLS450 from the dealership on March 18..."
I purchased a 2108 GLS450 from the dealership on March 18 2021. I called Lidia Pereyra, the sale consultant, to arrange a test drive for me around noon time and she rushed back to the dealership from her car delivery to accommodate my request, . She made a copy of my driver license and gave me the key and 45 minutes of test drive period. Lidia has never pressure me in order to sale the car. She helped me negotiate the price with her management, making sure the SUV is cleaned, and delivered the car to my house as planned. The dealership processed my out of state registration and title quickly. I received my license plate, car registration and title within three weeks. This morning I received a refund of the estimated DMV processing. I would be buying from Mercedes-Benz Manhattan and asked for Lidia again.
Employees Worked With
"This guy would sell his mother to make buck! Be..."
This guy would sell his mother to make buck! Be aware!
Disgraceful dealing all the way to the top (General Manager at Mercedes-Benz Tom Shanley)! I tired to purchase a SUV and after going back and forth, they did a bait and switch, which I couldn't believe, coming from a MERCEDES BENZ dealership.
If you value your sanity, and with to deal with people who have ETHICAL STANDARD, you will not find them at this dealership.
DISGRACEFUL TO THE BONE: ALL THE WAY FROM THE TOP
"Elaine is the most conscientious, proactive car..."
Elaine is the most conscientious, proactive car salesperson I have every worked with. She was on top of all of the details and drove the process. Most other salespeople are not nearly as helpful.