Katherine Dobbs | Page 2

The service advisor Katherine Dobbs is a fantastic service writer.She made my service experience over the top. My appointment was for next week. I pulled in asking if I could have my service done toda service writer.She made my service experience over the top. My appointment was for next week. I pulled in asking if I could have my service done today as the truck was telling me it was due now. Katherine got me in and got all my service done including oil, rotation, brake’s and alignment all within 2 hours. Wow no appointment and got me in and got all service done quickly on a Saturday. I am saying 100 percent satisfaction More

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Terrible service experience. I will not go back. The wrong service was performed even after I told the advisor in the beginning. They kept my car over 10 hours and numerous wo I will not go back. The wrong service was performed even after I told the advisor in the beginning. They kept my car over 10 hours and numerous workers did not even care. They were closing up the service bays before I even got my truck back. Unacceptable. More

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Catherine and the Service team to great care of me. My service was fast and thorough! My service was fast and thorough! More

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They are always there to help you. Great people work there. Love it wouldn’t go any place else Great people work there. Love it wouldn’t go any place else More

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Thank you for your help… greatly appreciated. Great customer service from the start. Keep it going Great customer service from the start. Keep it going More

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Great customer service, friendly and attentive. My service was finished in under an hour and easily scheduled my next service appointment before heading home! My service was finished in under an hour and easily scheduled my next service appointment before heading home! More

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Really good customer service. And honestly. Thank you for your help Sam. I have been taken my all ways to this Dealership since I buy the car and take care me all the time. And honestly. Thank you for your help Sam. I have been taken my all ways to this Dealership since I buy the car and take care me all the time. More

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My first time with Toyota Cedar Park and they did not disappoint! Great service is hard to find! I’m thankful that I gave up on Lexus Austin. They were closer, but didn’t want my business. I don’t have m disappoint! Great service is hard to find! I’m thankful that I gave up on Lexus Austin. They were closer, but didn’t want my business. I don’t have many hours in a week to get my car serviced and she needed a lot of attention. Everyone was professional, friendly, informative, and pricing was reasonable for the quality service provided. Once I was seated, my technician provided a video recording of my car’s report card. While we almost passed the “annual physical” with flying colors, we were informed on future preventive maintenance that needed my attention. I will be back to follow up for those services and the one recall service needed. Toyota Cedar Park took excellent care from start to finish. See ya next time Katherine Dobbs! You were amazing advisor! More

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Well organized and run including sales, trade-in and service. Employees are knowledgeable, courteous and very responsive. service. Employees are knowledgeable, courteous and very responsive. More

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The services associates are wonderful & nice, even if it's just for car maintenance. They make an authentic connection with their customers. it's just for car maintenance. They make an authentic connection with their customers. More

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