Kathleen Boone | Page 8

I always have a great experience at Shottenkirk Toyota, and I always deal with Nick Taylor. He is a great person to deal with.!!!! and I always deal with Nick Taylor. He is a great person to deal with.!!!! More

by CHICAGOCUBS1953 Verified Customer Verified Customer

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Great staff and very helpful! Always pleasant and easy to work with. Quick and easy to get in and out. Very respectful of time constraints as well Always pleasant and easy to work with. Quick and easy to get in and out. Very respectful of time constraints as well More

by EJWHITE1620 Verified Customer Verified Customer

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No communication whatsoever, rarely got a phone calls back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doi back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doing inspection. Don’t recommend doing business with the salesman JJ again either wasn’t very helpful wouldn’t return my calls never shook my hand never felt like I was valued or appreciated there. Even had to take my own plates off the car and transfer to my new car myself after not being offered any help with it. Defiantly the worst car buying experience I’ve ever had! More

by campbelladam555 Verified Customer Verified Customer

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Everyone was friendly and helpful with any questions we had. We purchased a new vehicle, so we have not had any service on it yet. had. We purchased a new vehicle, so we have not had any service on it yet. More

by candy.mitchell Verified Customer Verified Customer

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Just bought my 5th and 6th car from Shottenkirk Toyota. They always take good care of me. I've bought 4 of those from Jake Ames. He is good and always takes care of me. They always take good care of me. I've bought 4 of those from Jake Ames. He is good and always takes care of me. More

by TODDAHASTINGS Verified Customer Verified Customer

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I specifically told sales people I wanted a NEW vehicle with minimal (10 or less miles), no demos, no hail or flood damage. This was verbally agreed on by my sales people I was told that they would have with minimal (10 or less miles), no demos, no hail or flood damage. This was verbally agreed on by my sales people I was told that they would have to find a vehicle for me and they found one in Madisonville Kentucky, but when I was notified that it would be in Quincy on Friday July 14th I inquired as to if it was being transported to Quincy. I was told that NO it would be driven to Quincy. It ended up here with 375 miles on it. I was not happy about this but was able to work out a compensation deal. I'm not saying that I was lied to, but I was definitely given assurances that were not fulfilled. More

by ljt106 Verified Customer Verified Customer

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This was the best car buying experience I have ever had. Tracy and Dallas were not only professional and knowledgeable but were understanding of my situation and cooperated to the fullest extent possible. I Tracy and Dallas were not only professional and knowledgeable but were understanding of my situation and cooperated to the fullest extent possible. I have recommended them to friends and family. More

by SANRUDI Verified Customer Verified Customer

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i had to help the mechanic fix my own truck in the shop was there for 4 hours also wrong vehicle is on the paper was there for 4 hours also wrong vehicle is on the paper More

by mrgrimsley Verified Customer Verified Customer

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I was there an hour and 40 minutes for what they told me would take 10 minutes. We also believe they screwed us with my license plates again. would take 10 minutes. We also believe they screwed us with my license plates again. More

by DAISY_TMS Verified Customer Verified Customer

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Over the top service. These guys treat you like family and make the car buying process easy! I drove away with a vehicle that way exceeded my expectations. These guys treat you like family and make the car buying process easy! I drove away with a vehicle that way exceeded my expectations. More

by stacyldurst Verified Customer Verified Customer

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