Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus
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Kathryn Venable

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Kathryn Venable

May 02, 2024

Dealership Rating
Employee Rating

I had a great experience. Everyone I spoke to during this process was professional and friendly. The communication was excellent and the service on my car was done in a time More

by jloupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Joey LeBlanc

May 02, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, jloupe. We are thrilled to hear that our team provided you with professional and friendly service, and that your car was serviced in a timely manner. We appreciate your business and look forward to serving you again in the future.

April 25, 2024

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Always the best service at price Leblanc Lexus. This service makes the drive worth it. More

by MILLIEANDMEINFO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Price LeBlanc Lexus responded

Thank you for driving to come see us! Your service means the world to our team at Price LeBlanc Lexus.

April 19, 2024

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Employee Rating

I've been a Lexus customer since 2002. I've will remain a Lexus customer mainly for the product and their customer service. LEXUS FOR LIFE. More

by glamorous2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 19, 2024

Price LeBlanc Lexus responded

We are so happy to hear we have a customer for life. Thank you for this amazing feedback. See you soon!

April 11, 2024

Dealership Rating
Employee Rating

Great people move really fast great service alway been great place keep up good work More

by durrelljthomas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 12, 2024

Price LeBlanc Lexus responded

Thank you so much, Durrell! Reviews like these make our day. Come back and visit us again soon!

April 04, 2024

Dealership Rating
Employee Rating

It was awesome service will but my next vehicle for Lexus dealership awesome service Next review More

by MAEMAE64
Recommend Dealer
Yes
Apr 05, 2024

Price LeBlanc Lexus responded

We think you're an awesome customer! Thank you for your positive feedback!

April 04, 2024

Dealership Rating
Employee Rating

Great! Every request I made was honored. The price of the work completed was reasonable. More

by wandastansil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Price LeBlanc Lexus responded

Thank you for giving us the opportunity to service your vehicle! Come back and see us again soon!

April 03, 2024

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Employee Rating

I was given the run around and charged for services that did not happen. They tried to charge me for a flat on the loaner yet it occurred on the way to the dealer. More

by Cullenfrancis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Whoever is the service manager, incredibly rude

Apr 04, 2024

Price LeBlanc Lexus responded

We strive for a transparent and fairly priced service experience for every customer, so we are very sorry to hear about your negative experience with us. Our service team never wants there to be any confusion or miscommunication with pricing, and we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

March 30, 2024

Dealership Rating
Employee Rating

All of my vehicle’s maintenance and repairs are done by Price LeBlanc Lexus. The customer service representatives and technicians are knowledgeable and experienced. Top notch operation. More

by ROBIN.DUANE.GREMILLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Chouest

Apr 01, 2024

Price LeBlanc Lexus responded

Thank you for your loyalty and kind words, Robin. We're glad to hear that you are satisfied with the service provided by our team at Price LeBlanc Lexus.

March 22, 2024

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Employee Rating

Clean restrooms. Timely service. Excellent service. Great communication in what my vehicle needs. Delicious coffee and condiments. More

by LETICIAGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Price LeBlanc Lexus responded

Leticia, thank you for sharing about your experience! We are glad you received great communication and excellent service. Price LeBlanc Lexus is looking forward to seeing you again.

March 18, 2024

Dealership Rating
Employee Rating

The intake youngmen are well mannered and helpful, as well as my service representative. Restrooms are very clean and well stocked. Refreshments are a welcome amenity, especially if you missed your coff More

by ALVINSMITH703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Price LeBlanc Lexus responded

Thank you, Alvin, for bringing this to our attention. We thank you for being a customer, and we apologize for the poor experience you had during your service. We hear your concerns and we understand them. Our team always wants to ensure a nice, comfortable environment for our customers as well as clean, seamless service. If you'd like to talk more with us about your time here, we encourage you to reach out to our Service Manager, Michael Hutchinson, at mhutchinson@leblancauto.com.

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