Kathy Hone
Kathy Hone at Serra Ford Rochester Hills

Kathy Hone

New & Used Car Sales and Lease

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

not yet
rated
70 Reviews

I'm a sales consultant that enjoys building a long term relationship with my clients. Making them a part of Serra Fords Family. I will find you a vehicle that will fit your needs , rather it be Used, New or a Lease!

not yet
rated

70 Reviews

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Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

I do New vehicle also lease and buy

70 Reviews of Kathy Hone

July 08, 2023

Dealership Rating
Employee Rating

Kathy and the team were great. Once we figured out which vehicle the process went seamless. More

by ANuge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2021

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Employee Rating

Kathy Hone is great to wotk with. i reviewed the truck twice and she was gracious both times, ensuring that the vehicle eas available. we did not purchse as a friend gave us a vehicle to meet our needs More

by clausonmike
Friendliness
Price
Recommend Dealer
Yes

March 24, 2020

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Excellent place! Kathy Hone was extremely helpful and even picked a few cars for me to look at that I hadn't originally thought about, and all fit the criteria I was s More

by noodles36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2020

Serra Ford Rochester Hills responded

Thank you so much! We love Kathy too!

March 07, 2020

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Be careful when I bought a used vehicle there, when it was Huntington Ford, they had me sign paperwork showing I declined warranty coverage, only to add coverage of $2,500. The same people are still ther More

by dmorrison6291
Recommend Dealer
No
Mar 14, 2020

Serra Ford Rochester Hills responded

Hey Daniel, I checked into you account and if you did sign a paper that said you have no warranty, that was in error. You do have a warranty on the Jeep that goes until 91,134 miles or 5/24/2023. You can take it to a Jeep store and they will contact us to get the coverage. We work well with Rochester Hills Chrysler, Jeep, Dodge or you can bring it here and we will take it there for you. Sorry for any confusion on weather you have a warranty or not. Kathy Hone 248-844-2074.

February 10, 2020

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Great location.....The sale went smooth and quick just like I like it. Kathy was a joy to work with and I’m sure I’ll be back for our next car. More

by tiatonna
Recommend Dealer
Yes
Feb 10, 2020

Serra Ford Rochester Hills responded

Thank you very much! We love Kathy too!

February 07, 2020

Dealership Rating
Employee Rating

Kathy and Dave in used cars did a great job for me! They added a tonneau cover bed liner and repaired minor damage to my truck at no additional cost. I had a really great experience with the entire deale More

by dgraham
Recommend Dealer
Yes
Feb 10, 2020

Serra Ford Rochester Hills responded

Thank you so much! We hope to see you again in the future!

January 31, 2020

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Employee Rating

Kathy Hone really went above and beyond when looking for just the right vehicle for my 81 year old mother. She gets my full endorsement and I would definitely look her up for future needs. More

by Colleen W.
Recommend Dealer
Yes
Jan 31, 2020

Serra Ford Rochester Hills responded

Thank you for taking the time to leave this kind review! We hope to see you again in the future!

January 09, 2020

Dealership Rating
Employee Rating

A++ Went Above & Beyond! JR Peterson & Greg Zytowski were amazing! TRULY appreciated all their effort & expertise, which allowed me to get an amazing deal! I have been using t More

by erinmarie1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Jamoua, Greg Zytowski

Jan 10, 2020

Serra Ford Rochester Hills responded

Thank you so much! We hope to see you again in the future!

November 05, 2019

Dealership Rating
Employee Rating

I got my dream truck!! I found my dream truck in the used inventory online at Serra Ford, and I knew I just had to have it! Kathy helped me get my truck with ease, communica More

by Gina H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2019

Serra Ford Rochester Hills responded

Thank you! We love Kathy too! We hope to see you again in the future!

October 29, 2019

Dealership Rating
Employee Rating

Absolutely happy with my experience. Kathy was extremely helpful, she made me feel valued and walked me through step by step to get me into a car I needed. I felt appreciated especially for how young I was. More

by Doris Stillman
Recommend Dealer
Yes
Nov 01, 2019

Serra Ford Rochester Hills responded

Thank you for taking some time to leave this kind review!

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