She’s a very humble person, she helps me find the right
vehicle for me. If you are someone who’s not sure what you want. Feel free to concern with her. Thank you Ms. Kathy, you’re the best!
vehicle for me. If you are someone who’s not sure what you want. Feel free to concern with her. Thank you Ms. Kathy, you’re the best!
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by umbreen Saleem
Apr 26, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for the kind words! Kathy is a valued asset to our team at Ourisman and will be sure to pass your kind words onto her. Congratulations on finding the best vehicle for you and happy miles ahead!
Mrs. Kathy was very friendly and professional. She made
this process easy and really went to bat for me to put me in the vehicle that I desired. Ashlyn was very helpful and entrousive in sealing my deal. T
this process easy and really went to bat for me to put me in the vehicle that I desired. Ashlyn was very helpful and entrousive in sealing my deal. The atmosphere was welcoming. The hospitality was great!
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by Lekita
Apr 24, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Lekita, thank you so much for your 5-star review! We're delighted to hear about your positive experience working with Kathy at Ourisman CDJR of Baltimore. Glad she worked hard to get you a great deal on your desired vehicle. We'll be sure to pass your kind words on to her and Ashlyn. Thanks, too, for your feedback on our welcoming atmosphere. If you or your new vehicle needs anything, we're here anytime. Congratulations on your purchase and drive safe! :)
Great service I was in and out with my vehicle .
Never had an issue 10/10
Never had an issue 10/10
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by Dwtweetyfan
Service Price Transparency
Apr 22, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
We're delighted to hear that you had a seamless experience with us! Efficiency and customer satisfaction are our goals, and it's wonderful to know that we met your expectations. Thank you for choosing us, and please don't hesitate to reach out if you ever need assistance in the future. We appreciate your feedback and look forward to serving you again!
I had great first time buyer experience and all the
employees were very kind and listened to my needs.
employees were very kind and listened to my needs.
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by Alexis
Apr 22, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
That's fantastic to hear! We're thrilled you had a great first-time buyer experience with us. Providing attentive and caring service is always a top priority for us, and we're glad our team was able to listen to your needs and make your experience enjoyable. If you have any further feedback or questions, feel free to reach out anytime. We're here to help!
Great experience.
Worked with me to get the car and price I needed. Made the process easy. Umar Naeem and Kathy were w9nderful to work with.
Worked with me to get the car and price I needed. Made the process easy. Umar Naeem and Kathy were w9nderful to work with.
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by KBURKEJRCB
Other Employees Tagged:
Umar Naeem
Apr 05, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
We're thrilled to hear about your great experience! Umar Naeem and Kathy are indeed wonderful to work with, and we're glad they could assist you in getting the car and price that met your needs. If there's anything else we can do for you in the future, please don't hesitate to let us know. Enjoy your new car!
Had a great experience with Kathy.
She reached out to us as we were existing customers and decided to upgrade our truck. Although we were two hours from the dealership she worked throu
She reached out to us as we were existing customers and decided to upgrade our truck. Although we were two hours from the dealership she worked through phone, text and email to get the deal and financing worked out. Ashlyn was very helpful assuring this was an easy experience for my wife and I. Will definitely make the long trip back for our next car. Great job everyone!!
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by edit511
Apr 02, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
We are delighted to hear that your experience with Kathy and Ashlyn was so exceptional! It's always refreshing when a dealership takes the time to understand and cater to their customers' needs, especially when you're dealing with a significant decision like upgrading your vehicle. Kathy's proactive approach in reaching out to you as existing customers and her dedication to ensuring a seamless process despite the distance truly speaks volumes about the level of service she provides. f there's anything else you'd like to share about your experience or if you have any questions or needs in the future, please don't hesitate to reach out. We're here to help and ensure that your next car-buying journey is just as smooth and enjoyable as this one.
Excellent staff and management .
My purchase went through without a hitch. Now waiting on transfer confirmation
My purchase went through without a hitch. Now waiting on transfer confirmation
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by esarac2000
Apr 01, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for your kind words and for choosing Ourisman CDJR Baltimore for your purchase! We're thrilled to hear that you had an excellent experience with our staff and management, and that your purchase went smoothly. We understand the importance of a seamless process, and we're working diligently to confirm the transfer for you. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.
I just drove home in a brand new 2024 Jeep Wrangler
Hybrid from Ourisman Chrysler Dodge Jeep Ram of Baltimore! I received outstanding service during my purchase. Kathy McKinney, my salesperson, and Uma
Hybrid from Ourisman Chrysler Dodge Jeep Ram of Baltimore! I received outstanding service during my purchase. Kathy McKinney, my salesperson, and Umar Naeen, the manager, clearly made a positive impact. They were both amazing to work with throughout the whole transaction. Even the financing with Maria was a breeze, once Ashlyn helped me figure out how to unfreeze my credit report. She was a lifesaver! The Director of Service, Michael Resnick was kind and helpful through the whole process. The General Manager Ermias, sure makes buying cars a positive experience for customers at this dealership.
The Jeep Wrangler is an iconic vehicle, and I just fulfilled a lifelong dream by getting one. Whether I will be hitting the trails or cruising around town, the Wrangler’s rugged charm and off-road capabilities are sure to bring me joy. I would like to thank to you everyone at Ourisman CDJR of Baltimore for your outstanding commitment to quality, service and professionalism.
AND for helping me make my dream of owning a Jeep Wrangler a reality.
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by eire93
Apr 01, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Congratulations on your new 2024 Jeep Wrangler Hybrid, and thank you for sharing your fantastic experience at Ourisman CDJR of Baltimore! We're thrilled to hear that Kathy McKinney, Umar Naeen, Maria, Ashlyn, Michael Resnick, and Ermias provided outstanding service and made your purchase a positive and memorable experience. It's wonderful to know that you fulfilled your dream of owning a Jeep Wrangler, and we're delighted to have been a part of that journey. If you ever need anything else or have further feedback, please don't hesitate to reach out. Happy trails in your new Wrangler!
She got me to the price I wanted, Howie was fun to
negotiate with. Excellent service.
negotiate with. Excellent service.
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by dk.03
Mar 26, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kathy and Howie were able to work with you to reach the price you wanted and that you enjoyed negotiating with Howie. Providing excellent service is always our goal, and we're delighted that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Kathy McKinney and Umar Nadeem sat with me and worked out
every detail and possibility of finance options and the whole buying process was truly seamless. 10/10 recommend
every detail and possibility of finance options and the whole buying process was truly seamless. 10/10 recommend
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by Moman7777777
Other Employees Tagged:
Umar Naeem
Mar 25, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for sharing your positive experience with Kathy McKinney and Umar Nadeem at Ourisman CDJR Baltimore! We're delighted to hear that they provided you with excellent service and made the buying process seamless for you. Your recommendation means a lot to us, and we appreciate you taking the time to acknowledge their efforts. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!