Moritz Kia Fort Worth
Fort Worth, TX
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1,277 Reviews of Moritz Kia Fort Worth
Michael in the service department is a delight to work with. He consistently works to see that his customers are taken care of in a timely manner. with. He consistently works to see that his customers are taken care of in a timely manner. More
My buying experience was great! Juan really took the time to explain everything about the car and worked to get me the best price. Juan really took the time to explain everything about the car and worked to get me the best price. More
George and his crew are awesome. Starting with Andre, Scott and Dean. Wonderful people and the service team is awesome especially Christian and Frank the service manager is wonderful Starting with Andre, Scott and Dean. Wonderful people and the service team is awesome especially Christian and Frank the service manager is wonderful. I enjoying going there. They treat you like family. More
Clint Fowler (our Kia service representative) did an excellent job of working with us on this difficult problem. He went over and above the normal level of service in helping us with the pricing of the excellent job of working with us on this difficult problem. He went over and above the normal level of service in helping us with the pricing of the replacement part. Turnaround time was also good. Many thanks, Clint. Thank you, Darryl Waldock. More
Tires took longer to get to dealership. But was called when the appt. Date changed. Spoke to 2 service personal to get tires and oil change. But was called when the appt. Date changed. Spoke to 2 service personal to get tires and oil change. More
Michael, our service advisor, and your shop foreman went above and beyond to help solve our Sorento’s problem. The engine kept stalling without any warning and became dangerous to drive. They tried their ve above and beyond to help solve our Sorento’s problem. The engine kept stalling without any warning and became dangerous to drive. They tried their very best to repair it, but it would not stay and even stalled on the check out drive. They both approached the KIA company and lobbied to have the engine replaced as it was faulty. After many conversations, video proof of the issue, etc, KIA replaced the engine as it was not fixable free of charge. Moritz even offered us a free loaner car as it had already been in the shop over a month waiting on parts to try and repair it initially. We will always be grateful and compliment Michael and the foreman for standing up for us. Moritz is fortunate to have such caring, conscientious people working for them! We thank you all for standing by our 2016 Sorento that had only 78k miles on it! We really enjoy driving that car and would recommend Moritz to anyone! More
It has been a long time since I've bought a new car. Thank you to Moritz Kia and also specifically my salesperson, Zach, who made this a wonderful experience. I highly recommend working with him! Thank you to Moritz Kia and also specifically my salesperson, Zach, who made this a wonderful experience. I highly recommend working with him! More