Katie Duncan | Page 3

Great job work with them didn’t think it was possible but they did it great job. they did it great job. More

by YANKEEDAD724 Verified Customer Verified Customer

Helpful 0

Report | Print

Professional and courteous assistance with all persons to seal the deal. We are from Maryland and visiting family and ending going home in a brand new Traverse. Best trip ever. seal the deal. We are from Maryland and visiting family and ending going home in a brand new Traverse. Best trip ever. More

Helpful 0

Report | Print

Mohawk Chevrolet gets the job done and that is what matters to the customer overall matters to the customer overall More

by Vector13 Verified Customer Verified Customer

Helpful 0

Report | Print

I would like to amend the comments I made on your dealership. Recently a manager by the name of Katie Dunkin stepped in and called me to intervene. She defiantly corrected my situation and restored a dealership. Recently a manager by the name of Katie Dunkin stepped in and called me to intervene. She defiantly corrected my situation and restored all my faith in the Mohawk Chevrolet Ballston Spa dealership. She was so great to deal with and I would come back to shop for a new car or truck in future. Thank you again Katie for all your help with my questions, you had great communications with me. Michael Tomlinson More

by tomlin3 Verified Customer Verified Customer

Helpful 0

Report | Print

Mohawk Chevrolet went above and beyond to get me in a brand new Silverado. I worked with Jessica and she was an absolute dream to work with. Also met a lot of the other salesman and they were very friend brand new Silverado. I worked with Jessica and she was an absolute dream to work with. Also met a lot of the other salesman and they were very friendly. I highly recommend Mohawk Chevrolet for anyone wanting to purchase a vehicle More

Helpful 0

Report | Print

Hi we bought our car from Mohawk ,we heard lot good reviews about Mohawk Chevy ,All the sales people +managers ladies taking phone calls all very helpful ,Michael Goodman very nice to us +all others TY reviews about Mohawk Chevy ,All the sales people +managers ladies taking phone calls all very helpful ,Michael Goodman very nice to us +all others TY More

by GCDEMARS Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is very friendly and professional. Always greeted at the door with a smile. Very helpful. Always greeted at the door with a smile. Very helpful. More

by CAMBPCHEFNANCY256 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience at Mohawk Chevy. Very nice and helpful people! Will definitely be my #1 dealer. Jess is a wonderful saleswoman and made everything go so smoothly. Very nice and helpful people! Will definitely be my #1 dealer. Jess is a wonderful saleswoman and made everything go so smoothly. More

Helpful 0

Report | Print

The whole experience from start to finish was horrendous. I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was try I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was trying to air my grievances, there is a nerf gun fight going on amongst the staff including the General Sales Manager. The purchase took 3.5 hours to complete due to the truck not being ready as they stipulated for me to check it over before agreeing to the purchase. I was never given that opportunity to look over the truck - albeit the staff seemed to assume I was driving the truck home that very night, as stated they would meet their monthly targets if I did. I wasn't shown how to navigate the software in the new truck, yet I was expected to answer a phone call on my way home when they had forgotten to take my payment! After various negotiations the General Manager got involved which yet again resulted in further delays as he got the accessories order wrong, and the wrong parts were installed on my truck! This review only actually covers a fraction of what went on during my six trips. I do not wish to receive a generic response to this review suggesting I speak to the General Manager as all the previous reviews have received, this is simply to warn future buyers if they expect great customer service to go elsewhere! More

Helpful 1

Report | Print

Dax is knowledgeable and has a great attitude. Look forward to working with him on my next purchase. Look forward to working with him on my next purchase. More

Helpful 0

Report | Print