Katie Jackson | Page 5
Service Advisor
Mercedes Benz of New Orleans
3727 Veterans Memorial Blvd
Metairie, LA 70002
Dealership Experience
14 yrs
Industry Experience
20 yrs, 7 mos
Languages Spoken
English
51 Reviews
Write a Review51 Reviews of Katie Jackson
October 05, 2017
Superior Service My husband and I have been customers of Mercedes Benz New Orleans for sometime having purchased five vehicles over the years. That alone speaks volume My husband and I have been customers of Mercedes Benz New Orleans for sometime having purchased five vehicles over the years. That alone speaks volumes about this dealership, but much more important are the people. They go above and beyond to take care of there customers ands that’s what keeps customers coming back!!! More
Other Employees Tagged: Tashia Ajan, Mohammad Hinawi, Missy Hughes, Mike Tyson, Ron Weyer, Christopher Steuben
September 25, 2017
Helpful, respectful, understanding of needs!I' I've owned my first Mercedes for two years now. Love it. Jeanne was patient and helpful from my first visit through the final transaction and beyond. I've owned my first Mercedes for two years now. Love it. Jeanne was patient and helpful from my first visit through the final transaction and beyond. My routine service visits have been pleasant. Everyone has been attentive to my needs and respectful of my time. More
Other Employees Tagged: Jeanne Fitzgerald , Missy Hughes
August 28, 2017
Service Always it's an amazing experience! Thank you Katie Jackson she gives me the best service !!! Easy to get an appointment when I need it . Thank you ve Always it's an amazing experience! Thank you Katie Jackson she gives me the best service !!! Easy to get an appointment when I need it . Thank you very much !!! Francisco Dusan More
Other Employees Tagged: Bobby Regan, Greg Milton
August 28, 2017
Precise, knowledgeable, family friendly environment . Katie is always helpful knowledgeable and direct...No nonsense strictly business,friendly and trustworthy...Every visit is a pleasant one.The environm Katie is always helpful knowledgeable and direct...No nonsense strictly business,friendly and trustworthy...Every visit is a pleasant one.The environment is clean and comfortable, upscale it's what you'd expect from Mercedes Benz More
August 28, 2017
Accommodation at its finest! I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you a I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you at your car to the person assisting with the loaner car, smiles and friendliness abound. Due to the fact that most of the clients are dropping their vehicles off first thing in the morning, it is a pleasant way to start the day. The coffee machine is a nice touch as well! :) I especially enjoy talking with Mohammad (Assistant Manager of Customer Service) he always goes beyond what is expected to ensure that the client's needs are met. Thank you, Traci and Charles Schlosser More
Other Employees Tagged: Stephen Macdonald, Robert Taylor , Mohammad Hinawi
August 24, 2017
Wonderful service Katie has been my service advisor for some time now and she has never disappointed me with my car for anything. She is very easy to get in touch with Katie has been my service advisor for some time now and she has never disappointed me with my car for anything. She is very easy to get in touch with and will see me immediately. Even when I just show up she takes care of me immediately. More
August 23, 2017
Disney world of mechanic shops Since I purchased my vehicle from a dedicated salesman, I have brought it in for service. The mechanics garage is spotless! There is a camera so you Since I purchased my vehicle from a dedicated salesman, I have brought it in for service. The mechanics garage is spotless! There is a camera so you can watch your car being worked on. The loaner department has an employee who has a smile even through the phone. Her name is Alex Taylor and she can solve any problem or direct you to who can. My service member is Katie and she is absolutely terrific. Disney World is always clean with very helpful employees hence my reference. More
Other Employees Tagged: Mohammad Hinawi, Alex Taylor, Mike Tyson
August 22, 2017
Everyone is always courteous and prompt I would like give praises to Miss Katie. Jackson my associate, for the immediate attention I receive. she's always willing to go above and beyond t I would like give praises to Miss Katie. Jackson my associate, for the immediate attention I receive. she's always willing to go above and beyond the call of duty to make sure that I'm a satisfied customer. Mr. Mohamed also took care of one of my annoying problems that I've been having for a very long time they got to the bottom of it. Everyone is polite, Always greet you with a smile, makes you feel comfortable. I also enjoy the pastries and drinks that they have while waiting. More
Other Employees Tagged: Mohammad Hinawi
August 19, 2017
Awesome!!!!Katie Jackson Kelly Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediatel Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediately, which I did. She had the problem diagnosed and had me out of there in a beautiful loaner within minutes. This was all on a Saturday afternoon and my car will be ready on Monday. Can't imagin better expert service and always with a beautiful smile and cheerful disposition. Mr. Benson, you are lucky to have Katie. Thanks again. PS My salesman, Ernie Debus, is always there for me. He works closely with Katie for me, guides me, advises me, teaches me and directs me. He has done that for me and my family since the first day I ever met him when I was starting to look at new cars. My family is so impressed and appreciative of Ernie that when we buy our next car, which should be very soon, we will buy it from Ernie. More
Other Employees Tagged: Ernie Debus
August 19, 2017
Fabulous as always From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and A From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and Alex Taylor or excellent at what they do and always make me feel comfortable. I never feel like I'm going to get taken advantage of because they explain everything in detail before it is done. They are truly an asset to your team More
Other Employees Tagged: Alex Taylor, Julian yabarra helped me with my battery and service.