Katim Ali
Katim Ali at First National Fleet & Lease
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Katim Ali | Page 6

Salesperson

First National Fleet & Lease

12800 Aurora Ave N
Seattle, WA 98133

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4.4
66 Reviews
4.4

66 Reviews

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66 Reviews of Katim Ali

December 27, 2020

Dealership Rating
Employee Rating

Thank you all for trying to take care of the problem to bad it could not be resolved,my suggestion would be to fix the problem before you try sewing the car thank you More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilbur

Jan 04, 2021

First National Fleet & Lease responded

Scott, thank you for giving us the opportunity to work with you. We try to do our best for our customers, unfortunately in this case it didn't work out but I am glad your experience went well. If there is anything we can help you with moving forward, please don't hesitate to call us at 2065251800. Thanks! Ahmed Zeghmi GSM

December 07, 2020

Dealership Rating
Employee Rating

Terrill and Katim were very professional and respectful. They helped me getting the vehicle I wanted. I fully recommend First National to first time buyers. More

by tpalea3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terrill Hall

Dec 12, 2020

First National Fleet & Lease responded

Tpalea, congrats on your purchase! Terrill and Katim work hard to provide their customers with an excellent experience and I am glad to see that was reflected in your visit! Please don't hesitate to call us at 2065251800 if there is anything we can help you with in the future! Thanks Ahmed Zeghmi GSM

December 02, 2020

Dealership Rating
Employee Rating

Great service and great diversity in makes and models. Clean cars and great employees. I really enjoyed my experience with Rock. He was very involved with my experience. More

by cjchastain8822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rock

Dec 12, 2020

First National Fleet & Lease responded

Cjchastain, we work hard to provide an excellent buying experience for all our customers, and I am glad to see that was reflected in your visit. Please don't hesitate to call us at 2065251800 if there is anything we can help you with in the future! Thanks Ahmed Zeghmi GSM

November 27, 2020

Dealership Rating
Employee Rating

Avoid this dealership. Katim quoted us a false price for the car and by the end of transaction we were charged $4000 more than their listed price. John Yang seemed friendly but clearly participated in screw More

by Drwallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 28, 2020

First National Fleet & Lease responded

Drwallace, I am disheartened to hear you had a less than excellent experience with us. I spoke to Katim and he is not aware of who you are so I have no way to contact you. Please call me at 2065251800 so I can figure out what happened and try to remedy this situation for you. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

Nov 29, 2020

Drwallace responded

Ahmed, I am also disheartened, though not surprised, with your response. Perhaps have Katim check his October commission statement? Or ask the receptionist, who after looking up my name when I called, responded, "oh, you're the doctor." If you are really interested in trying to remedy the situation, please call me. As in my previous comment, Katim clearly has no issue with overt lying, sounds like to you or to me? I think I offered a fair measurement of the quality of the service I received from your establishment. I think the car is of high quality, but I grossly overpaid after being told that I would be refunded the difference for the trade-in value that was "rolled in." I take responsibility for being too worn down by the end of the negotiation to notice the numbers didn't line up with what had been said. And for not being aware of the problem until logging in to start payment on my new loan. I did not comment on the fact that my trade-in loan interest was underpaid and was told I would have to take it up with new loan company. Or that the plates were also underpaid and had to come up with the difference on that as well. After having such a bad experience, I dug more deeply into the ratings for your dealership (many poor ratings were on yelp as well as a rating of F on the Better Business Bureau) which is why I chose this forum for feedback. I hope others are more able to see the quality of interaction to expect from your organization or that this might motivate you to make a change in how you are dealing with people. I have contacted cargurus.com to find out how to review you on their system as well since it was their marketing that brought me to your location.

November 23, 2020

Dealership Rating
Employee Rating

They didn't hesitate to transfer a vehicle from their Seattle lot just for me to test drive. Good decision on their part because I feel in love with the car and bought it the next day. More

by aidanpryde001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fernandez

Nov 28, 2020

First National Fleet & Lease responded

Aidan, congrats on your purchase and thank you for your business! Please don't hesitate to call us directly at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

October 24, 2020

Dealership Rating
Employee Rating

Terrill and Katim Ali were excellent in getting me the car I wanted, nothing to complain about with the service I received from them today. More

by Trevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terrill Hall , Terrill hall, Katim ali

Oct 29, 2020

First National Fleet & Lease responded

Trevor, I am glad to hear you had an excellent experience working with Terrill and Katim! Thank you for taking the time to share your feedback and we really appreciate your business! Please don't hesitate to call us at 2065251800 if there is anything we can help you with in the future. Thanks Ahmed Zeghmi GSM

August 25, 2020

Dealership Rating
Employee Rating

I like it there pretty coo over here😁 they helped me a lot. I recommend people coming over great customer service. I'll look forward to working with them again 😊 More

by willdeon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Zeghmi

Aug 27, 2020

First National Fleet & Lease responded

Willdeon, congrats on your purchase and thank you so much for the positive feedback! Please don't hesitate to call us at 2065251800 if there is anything we can do to help you moving forward! Thanks Ahmed Zeghmi GSM

August 04, 2020

Dealership Rating
Employee Rating

He was very helpful and pleasant to work with. Great attitude, very knowledgeable of the area. It’s to bad there was only one key, hence will cost another 300 plus to get another one. Not the salesma More

by Akgrandgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2020

First National Fleet & Lease responded

Akgrandgeorge, we really appreciate your business and the great feedback! Please don't hesitate to call us at 2065251800 if there is anything we can do help you moving forward. Thanks Ahmed Zeghmi GSM

July 17, 2020

Dealership Rating
Employee Rating

Great people friendly oriented and caring yet they are very professional It is cool place they a wide variety of cool cars to choose from.they are very dedicated.thank you all thank you Katem More

by Hafid.ibrahim
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Zeghmi

Jul 18, 2020

First National Fleet & Lease responded

Ibrahim, congratulations on your purchase and thank you for the positive feedback! I am happy to hear you had a great professional experience with us. Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

July 13, 2020

Dealership Rating
Employee Rating

I'm out shopping for a clean and safe car for my daughter. We've shopped 4 other plaxes before coming here...should have started here. Great clean, low mileage for the best price out there. Stop sho More

by Dennisji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kishan Nelson

Jul 13, 2020

First National Fleet & Lease responded

Jennifer, congrats to your daughter on her new car! We really appreciate your feedback on your great experience with us! Please don't hesitate to call us at 206.525.1800 if there is anything we can do to help you with in the future! Thanks! Ahmed Zeghmi GSM

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