Katrina Jewell | Page 16

Overal good experience at the dealership. Everyone was extremely friendly and helpful and follow up appropriately. I appreciate the response to a question that I had by email after the pur Everyone was extremely friendly and helpful and follow up appropriately. I appreciate the response to a question that I had by email after the purchase of the car that was extremely thorough and helpful. More

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Katrina Jewell is courteous and was patient enough to explain the whole purchase process to us. Also, one great attribute I discovered in her, is that she was very much concerned about my well being and explain the whole purchase process to us. Also, one great attribute I discovered in her, is that she was very much concerned about my well being and didn't rush us in our decision making. Xavier did a great job too! We had a great experience. Overall, I can boldly say Ed Martin Toyota service is excellent! More

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It’s a very good experience with a lot of nice people. Their service was amazing. Their service was amazing. More

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Katrina Jewell is amazing! She took the time to answer all of my questions and concerns. At no point did I feel pressured to buy anything. She was very informative. Finance dep She took the time to answer all of my questions and concerns. At no point did I feel pressured to buy anything. She was very informative. Finance department was nice as well. I will say one thing...one of their offers was to protect the paint and interior, but based on carfax it was already done. So I am not sure why I was offered that. More

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The experience was very good. Katrina did a wonderful job of keeping us up to date and making it a smooth experience. Katrina did a wonderful job of keeping us up to date and making it a smooth experience. More

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Katrina Jewell was very helpful in the trade in of our car and the purchase of a new Toyota Camry. car and the purchase of a new Toyota Camry. More

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Katrina was the best! We originally went in to look at a Mini Cooper that after the test drive didn't meet our requirements. She went above and beyond to find exactly what We originally went in to look at a Mini Cooper that after the test drive didn't meet our requirements. She went above and beyond to find exactly what we were looking for. We went in with a preapproval. Matt, in finance, asked permission to check with other lenders to see if he could get a better rate. I told him which lenders he could check with and that is exactly what he did. No unnecessary hits to my credit like some dealerships. I would definitely recommend!! More

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Katrina was great to work with and made the process speedy! Went above and beyond to be helpful and answer questions even after purchase. speedy! Went above and beyond to be helpful and answer questions even after purchase. More

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Katrina was just responsive and friendly. She worked very hard to insure that my experience was smooth and enjoyable. She went above and beyond helping with some concerns I had post purchase. She worked very hard to insure that my experience was smooth and enjoyable. She went above and beyond helping with some concerns I had post purchase. The issue was resolved in an expedited fashion. The used Tundra I purchased was thoroughly inspected before listing, all maintenance wad completed, and many cosmetic issue repaired at the dealerships cost. Overall a very good experience. More

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Jay really worked with us to help us get the right vehicle to meet our needs at the right price. I really appreciate the time and effort from the sales team! vehicle to meet our needs at the right price. I really appreciate the time and effort from the sales team! More

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