Katy Wilkinson

Maintenance & Service Care The customer service was nice. I didn't have a hard time getting the information that I needed. The staff was very respectful and courteous. The customer service was nice. I didn't have a hard time getting the information that I needed. The staff was very respectful and courteous. More

by wisdomelayne39 Verified Customer Verified Customer

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Great customer service Katy always provide great customer service. I actually don’t go unless she is there. She listen to what you concerns are about your car. She makes sur Katy always provide great customer service. I actually don’t go unless she is there. She listen to what you concerns are about your car. She makes sure your concerns are addressed. When you come to pick up your car Katy makes sure she explains everything to you and makes sure you understand; she is ready and prepared to answer any questions you may have. More

by Ms. Cables Verified Customer Verified Customer

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Friendly understanding people Katy, service rep was friendly and listen to me. Had to leave my truck, she kept me in the loop as troubleshooting was being done. Katy, service rep was friendly and listen to me. Had to leave my truck, she kept me in the loop as troubleshooting was being done. More

by Archer Verified Customer Verified Customer

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Employee taking truck home The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday night that my new 2019 truck was about 50 miles from where it was supposed to be. I couldn’t speak with anyone because it was 11:50pm. I then go to the shop at 7:30am Saturday morning and ask about my truck and was told it wasn’t there because the mechanic took it home to drive and make sure the lifter repair was good. I then told the service tech to tell this mechanic to get my truck back up here to the shop with my truck. I was then informed the mechanic was off this Saturday and wouldn’t return until Monday. Well long story short I was furious because the tech was nonchalant about someone taking my truck home and putting those miles on my new truck. The techs reply was they would have to put those miles on my truck anyway. I would wait for my vehicle if having service More

by Rhondas owner Verified Customer Verified Customer

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Factory recall Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowl Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowledgeable. Better experience than other dealerships I've dealt with. More

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Superb service I have been to All-Star for several service appts for my Dodge Charger. Service is prompt and courteous. Professionalism seems to be priority. I like I have been to All-Star for several service appts for my Dodge Charger. Service is prompt and courteous. Professionalism seems to be priority. I like the txt message option. More

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Service Friendly fast service ..familiar faces..I have puchased four vehicles from this dealership simply because of the laid back atmosphere ..selection..tre Friendly fast service ..familiar faces..I have puchased four vehicles from this dealership simply because of the laid back atmosphere ..selection..treated with respect...that simple. More

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2017 dodge ram Very poor customer service after purchasing a vehicle and all the extra warranties that come with it. I had all kind of problems just to get a job d Very poor customer service after purchasing a vehicle and all the extra warranties that come with it. I had all kind of problems just to get a job done that is under warranty. More

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Great dealership Since initially buying my 09 ram from this location i have recommended church friends to family to come here. No pressure for sales and the service is Since initially buying my 09 ram from this location i have recommended church friends to family to come here. No pressure for sales and the service is spot on. Ben is great and Katy is awesome in service. You call for an appointment and your booked in about 3 minutes. More

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Air bag recall fix Brought my truck in for an air bag recall. Even though the dealership was very busy they made sure I got my vehicle back on the same day. Great custom Brought my truck in for an air bag recall. Even though the dealership was very busy they made sure I got my vehicle back on the same day. Great customer service More

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