Kawsar is a innovator. He is very positive in his approach. He plan and prioritize to make sure his customers have the best experience possible. There is no doubt he excude great customer service.
Read moreDealership Experience
16 yrs, 9 mos
Industry Experience
35 yrs, 6 mos
29 Reviews
Write a Review29 Reviews of Kawsar Hafiz
November 26, 2014
HONDA ACCORD THANK YOU FOR EVERY THING FOR HELP US TO GET THE CAR WE WANT,IF I KNOW ANYONE LOOKING FOR A CAR I WILL TELL THEM ABOUT MR. LAWRENCE HINDS AT HONDA PLA THANK YOU FOR EVERY THING FOR HELP US TO GET THE CAR WE WANT,IF I KNOW ANYONE LOOKING FOR A CAR I WILL TELL THEM ABOUT MR. LAWRENCE HINDS AT HONDA PLAZA AUTO MALL. ***** More
Other Employees Tagged: Lawrence Hinds
May 28, 2014
Kawsar is great to work with! I recently went to the dealership to address a small but significant issue with my '02 Honda Civic that presented as an icon on my dashboard that refu I recently went to the dealership to address a small but significant issue with my '02 Honda Civic that presented as an icon on my dashboard that refused to go away. As always, Kawsar worked excellently with his team to get the results I needed in order to pinpoint and address the issue. I have confidence that my car is now as reliable as it was 12 years ago, it's a great vehicle and the dealership is competent and professional. More
March 28, 2012
The service advisor was friendly, informative and knowledgeable of the car and the type of service needed. The service advisor recommended necessary work to be performed. The service advisor also rec knowledgeable of the car and the type of service needed. The service advisor recommended necessary work to be performed. The service advisor also recommended any work I request which was not necessary. The care was ready in a timely matter. It was actually faster than I expected. My overall experience was wonderful. I would definitely recommend people to this dealership. More
March 24, 2012
He took the time to explain in detail the problem . He was warm. He is a people person.he is a good listener. He met the requirement as a good advocate for Honda management. Most of all he present himsel was warm. He is a people person.he is a good listener. He met the requirement as a good advocate for Honda management. Most of all he present himself as a professional sale associate. More
March 24, 2012
My wife and me bought a brand new Honda Pilot in 2006. My wife and me bought a brand new Honda Pilot in 2006. The negotiating experience was not a pleasant one. But we maintained the car properly with a My wife and me bought a brand new Honda Pilot in 2006. The negotiating experience was not a pleasant one. But we maintained the car properly with all services done by Plaza Honda. In fact we only had less than 32000 miles. On November 11th 2011 the car malfunctioned and I brought it in for repairs and the Service Manager I dealt with was Mr.Hafiz Kawsar. He was very polite, professional and respectful. And by the grace of GOD, Mr Kawsar suggested we trade in the car for a 2012 Honda Pilot and he took it upon himself to speak to people in the sales department. Glory and Thanks be to GOD almighty in Jesus Christ, because we had no intention of buying a new car at that point in time, we bought a new 2012 Honda Pilot the following day November 12th 2011. Dealing with Mr Hafiz Kawsar has been the best experience at Plaza Honda but I also appreciate the cooperation of Messers,Louis Gentilcore, Jared Tinerino and Kevin Kline in the Sales Department. More
Other Employees Tagged: Hafiz Kawsar
March 24, 2012
Every time I go to Plaza Honda I go to Hafiz Kawsar. He is very efficient, friendly, and treats his customers with respect. He keeps my '07 Honda Odyssey running well. He explains what is wrong with the is very efficient, friendly, and treats his customers with respect. He keeps my '07 Honda Odyssey running well. He explains what is wrong with the car so that I can understand. Wait time is minimal and if I leave it he calls me promptly. Much kudos to Mr. Kawsar....... More
March 24, 2012
My 2008 Certified Civic was towed in after being pushed to the side of the road. The local mechanic offered to replace my engine with a second hand for 1800 plus labor and everybody told me that the deale to the side of the road. The local mechanic offered to replace my engine with a second hand for 1800 plus labor and everybody told me that the dealer was going to gouge me. I am SO glad that I brought the car to the dealership. This is impeccable service: trustworthy prompt and friendly. Kawsar is knowledgeable about all aspects of service parts, maintenance, and warranty...and he carries it off well because he is quick intelligent and confident. I can see the man is busy, but he made time to sit with me and break things down and I never felt rushed. He even had pictures of my busted engine and took a video of the replacement, who can ask for more? I am so impressed by how quickly he got all the paperwork in, and the brand new engine replaced. Even better, everything was covered under warranty!!! And now my warranty has been extended. I am so grateful. I will never service my car anywhere else but Plaza, and Kawsar is my go-to guy, no doubt. Y.J., Brooklyn NY More
March 21, 2012
I recently brought my car, a 2002 Honda Civic, for an airbag attachment recall. Within less than an hour, the work was done and, of course, there was no charge. Mr. Kawsar was courteous and prompt, and airbag attachment recall. Within less than an hour, the work was done and, of course, there was no charge. Mr. Kawsar was courteous and prompt, and I plan to bring my car there soon for routine maintenance. No problems! That's not what you get everywhere! Reva M. Brooklyn, NY More

