Kay Frederick | Page 3

Kay was wonderful to work with and helped me find exactly what I was looking for! I had a very positive experience and am very happy with my new car. Kay was very professional and kind!! what I was looking for! I had a very positive experience and am very happy with my new car. Kay was very professional and kind!! More

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Highly recommend , Kay was wonderful and worked really hard to find us the vehicle we wanted. When the car arrived there was a minor issue. Kay worked vigilante to have the issue corrected. The staff at hard to find us the vehicle we wanted. When the car arrived there was a minor issue. Kay worked vigilante to have the issue corrected. The staff at Lehigh Valley Acura go above and beyond to provide the best customer service. More

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Kay was knowledgeable and very helpful. She followed up on details and explained everything very well. The young man who followed up with the extended warranty options was a bit too pushy when I declined t on details and explained everything very well. The young man who followed up with the extended warranty options was a bit too pushy when I declined the extended warranty option. I recognize that it is his job to offer those options, but he could tone it down a bit. More

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This is my 2nd car from Lehigh Valley Acura Kay Fredrick is a pleasure to do business with and the service team is excellent too. is a pleasure to do business with and the service team is excellent too. More

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Kay was wonderful. Very pleasant to work with. She would quickly provide the information I would ask for. She was very courteous. She took time and patience to help me get comfortable with the new vehicle. quickly provide the information I would ask for. She was very courteous. She took time and patience to help me get comfortable with the new vehicle. More

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It was a pleasure dealing with Kay from my first visit. Kay is very pleasant, kind and professional. Kay followed up with calls and emails to answer my questions in a timely fashion even after I picked u Kay is very pleasant, kind and professional. Kay followed up with calls and emails to answer my questions in a timely fashion even after I picked up the vehicle. I am extremely satisfied with my dealings with Kay, the managers and the dealership in general. More

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Kay was very patient and eagerly answered all my questions about the vehicle. She has excellent knowledge about the vehicles and services. I highly recommend questions about the vehicle. She has excellent knowledge about the vehicles and services. I highly recommend More

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Matt helped with getting the new Acura RDX into my budget and I couldn’t be happier with the service or the car. Everyone was friendly and made for a comfortable experience start to finish. Highly recommend! and I couldn’t be happier with the service or the car. Everyone was friendly and made for a comfortable experience start to finish. Highly recommend! More

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If your looking for a no nonsense, no games, straightforward, not wasting half my day buying a car, this is the place. Received very professional and courteous treatment from EVERYONE! I wasn’t straightforward, not wasting half my day buying a car, this is the place. Received very professional and courteous treatment from EVERYONE! I wasn’t planning on buying that day just starting the process. I already knew my comfortable numbers and they were exceeded, to my benefit. Will certainly give Lehigh valley Acura my business in the future! More

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Plesent experience Everyone I encountered at this dealership was plesent, and respectful. No hard and insulting sell. Kay was more than willing to spend whatever time w Everyone I encountered at this dealership was plesent, and respectful. No hard and insulting sell. Kay was more than willing to spend whatever time was necessary to make my experience comfortable. Now, I’m hoping Kay has the patience to walk me through a few setting/use functions on my new RDX! Lol More

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