Kayla Chase | Page 4

Stylish, new and extremely efficient, this dealership and its staff handled my car service with a professionalism I’ve rarely experienced. i highly recommend it. its staff handled my car service with a professionalism I’ve rarely experienced. i highly recommend it. More

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Knowledgeable, direct, no-nonsense, generous, dealership. People were friendly and accommodating. Exactly what you want, seeking the best car at the best price. Thank you! People were friendly and accommodating. Exactly what you want, seeking the best car at the best price. Thank you! More

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I feel like I had a better relationship with the previous GM but I brought my car I. For service last week. 2018 sq5 with 23k had the 40k service done. I grabbed Audi care so the service was covered. Nee GM but I brought my car I. For service last week. 2018 sq5 with 23k had the 40k service done. I grabbed Audi care so the service was covered. Needed new rear brakes and a tire rotation but the car drives like a dream. My service advisor was dan Latin. Was easy to work with. Communicated via email mostly. Ask for a senior tech at any dealership. The tech that worked on my car has been working on Audis for 30+ years. I believe that makes a difference. Happy motoring ! More

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Great buying experience, friendly staff, Tyler and Kayla worked diligently to locate the car we wanted and were low pressure during the whole process. They were very patient. Thanks!!!! worked diligently to locate the car we wanted and were low pressure during the whole process. They were very patient. Thanks!!!! More

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Good service, They were very friendly and very good service. I'll send my friends over to your Brookline store to buy car. Thank you so much! service. I'll send my friends over to your Brookline store to buy car. Thank you so much! More

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Juliana provided with a phenomenal experience at Audi Brookline, where I bought an SQ5. She did an excellent job assessing my needs and getting me the best deal possible. She made sure every step of the Brookline, where I bought an SQ5. She did an excellent job assessing my needs and getting me the best deal possible. She made sure every step of the process went smoothly, and did it in a very professional way. She really made me feel like an Audi client, it was really a superb costumer service. The team in general was great and I would highly recommend this store and Juliana for anyone looking for a new luxury car. More

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I recently had my oil changed at Audi Brookline and couldn't have been more pleased with the experience. The new building is gorgeous and the service staff is friendly and helpful. I'll be servicing my couldn't have been more pleased with the experience. The new building is gorgeous and the service staff is friendly and helpful. I'll be servicing my vehicle and buying future vehicles at this store going forward. More

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I called Stephanie regarding a 2020 Q8 in a particular color/spec. She was researching it and trying to find it. Mr Impatient (me) found one at another dealership in Connecticut. I was ready to make the d color/spec. She was researching it and trying to find it. Mr Impatient (me) found one at another dealership in Connecticut. I was ready to make the deal when like a Super hero Kayla called me and jumped into action and put together a deal that was a 2021 for the same money and a lot more convenient, and closer. Stephanie went through the vehicle with us and explained this tech savvy machine throughout. We picked up the car in three days and my wife is thrilled. Thanks ladies, and Audi of Brookline!!! More

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Leasing a car via email and phone My lease was up the end of June...could have extended it but would lose my maintenance program Started to search some time in May and having leased t My lease was up the end of June...could have extended it but would lose my maintenance program Started to search some time in May and having leased the previous Audi A3 from Brookline Audi it was only natural to start there.. And I stayed and due to having been "at home" for the past 12 weeks was delighted with the door to door service from Stephanie Bagu and Kayla 's search for just the right car. Stephanie Bagu never tired of my questions..delivered the new car to my home, came back with a smile and a clipboard of papers..walked me through anything that I was unfamiliar with and was the answer to my needs at all times during this transaction .and with her help I was able to actually send copies of important papers via texts.. All in all she erased any anxiety I might have had during this very new way of leasing a car.. This is my 8th Audi and the best service. More

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Disorganized dealership but Stephanie Bagu made the experience painless. Stephanie was knowledgable and thorough. I have confidence that things will improve once their new facility opens. experience painless. Stephanie was knowledgable and thorough. I have confidence that things will improve once their new facility opens. More

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