Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Kayla Rockey

March 04, 2026

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Employee Rating

The service scheduling was both easy and efficient. Team members were both friendly and communicative. Great experience! More

by alliephillips.412
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2026

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2026

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Kayla was very knowledgeable of all the work I needed to be done. She kept me informed with the details of the work that was being performed on my vehicle. Kayla set me an appointment for the same day I cal More

by ddedge75
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Feb 26, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 22, 2026

Dealership Rating
Employee Rating

Friendly reception and prompt convenient communication. Work done on time. Work done explained with video. More

by wilsjx3
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2026

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Great reminders sent and, follow up. Service was timely The Staff was nice and thorough. More

by lauramcferran
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 19, 2026

Dealership Rating
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The service is absolutely amazing. So kind helpful and thorough. I can’t imagine going anywhere else. More

by spaceways
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei

Feb 25, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2026

Dealership Rating
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Best service experience I’ve ever had. They made a difficult situation easy and were very accommodating. More

by ben.dugan50
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2026

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Employee Rating

Great service timely and professional Kayla was very helpful and addressed an issue at no charge tonus More

by rruzza
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei

Feb 18, 2026

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 31, 2026

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Employee Rating

Always help me out - super friendly, patient and understanding. Great workers, mechanics and the shop space is great. Love getting the videos showing me what’s going on with my car. You keep me comi More

by missuslkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2026

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Employee Rating

Always great service by employees. Thanks for reaching out for my opinion. Worked with Gavin also in collision and he was awesome!! More

by dmcbak1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 29, 2026

Dealership Rating
Employee Rating

On time communicated and updated along the way as my vehicle was in the shop. More

by tomfry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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