Kaylah Casasola | Page 2
Love Encore Specialist
Brandon Tomes Subaru
4660 State Highway 121
McKinney, TX 75071
I have been working for Brandon Tomes Subaru since April 2021 and love getting to help our customers learn about their vehicles! In my time off I love making digital & traditional art, making rugs, and playing with my dogs. I am currently in school to study computer animation & graphic design and have been using what I learn to help Brandon Tomes Subaru. I aspire to one day make a digital webcomic. Currently I have a 2022 Subaru Crosstrek and love it!
Read more39 Reviews
Write a ReviewDealership Experience
5 yrs, 1 mo
39 Reviews of Kaylah Casasola
May 11, 2024
clean, nice, friendly -- felt like Ozzy really wanted to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. More
Other Employees Tagged: Quenton Bass, Ozzy Sungec
April 30, 2024
Everyone was friendly, kind, and wanting the best for me. It was a great experience! I didn't feel like I was being cheated and really felt like I understood what was going on during the entire process. It w It was a great experience! I didn't feel like I was being cheated and really felt like I understood what was going on during the entire process. It was so much better than our last car buying experience. More
Other Employees Tagged: Quenton Bass, Jacob Plumlee, Eniqueo "Nico" Reese
April 21, 2024
Chris did a great job explaining the Subura computer system. We were able to test drive the Subura’s in the rain, He made fun. Everyone one was very friendly, and efficient on processing our paperwork. system. We were able to test drive the Subura’s in the rain, He made fun. Everyone one was very friendly, and efficient on processing our paperwork. Good job! More
Other Employees Tagged: Chris Gandara , Quenton Bass, cornelius william
April 13, 2024
Brandon Tomes connect to customer not only when we visit but also online and virtual as well. That brought a new level of convenience. I experienced an exceptional sales service by the team. I first came to but also online and virtual as well. That brought a new level of convenience. I experienced an exceptional sales service by the team. I first came to test drive my Subaru Forester. Then I went home thinking about it while communicating with the team via phone and text to negotiate at my convenience. When we reached the deal, I came back and purchased. The process was much smoother than I had expected. The financial service was smooth too. More
Other Employees Tagged: Keisha Broom, Zaid Alia , Quenton Bass
March 27, 2024
William took great care of us from the time we walked into the showroom till we signed the deal. He played a crucial part in us buying the Ascent as we were conflicted with another brand. I'm glad he wa into the showroom till we signed the deal. He played a crucial part in us buying the Ascent as we were conflicted with another brand. I'm glad he was so professional & caring. This is our second Subaru & we are very happy with it. More
Other Employees Tagged: Quenton Bass, William Eagling, Dylan Vasquez, David & Juan from the Finance Dept
March 15, 2024
I had a fantastic experience. The trust they build with their customers is overall the best part of wanting to keep coming back and telling others about Brandon Tomas Subaru. . The trust they build with their customers is overall the best part of wanting to keep coming back and telling others about Brandon Tomas Subaru. . More
Other Employees Tagged: Quenton Bass, Ivan Perez, Eniqueo "Nico" Reese, Jacob Rodriguez, Ozzy Sungec
February 26, 2024
I believe five stars is very much deserving from beginning to end with the Brandon Tomes Subaru team. This was the best experience I've had purchasing a new vehicle. Thank you Keisha, you are amaz beginning to end with the Brandon Tomes Subaru team. This was the best experience I've had purchasing a new vehicle. Thank you Keisha, you are amazing! You walked me through all the steps with such patience and I greatly appreciate that. More
Other Employees Tagged: Keisha Broom, Zaid Alia , Patrick Varrassi, Jose Ayala
January 13, 2024
I was prepared to be unimpressed, but I was so very mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Bra mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Brandon Tomes Subaru could not have been more friendly or attentive. When I went there pick up my vehicle it was the Saturday before Christmas and they were super busy. Under those circumstances you might not even be noticed or might get lost in the shuffle of people everywhere. Not here. I was greeted and treated with warmth and a consistent concern for my comfort and convenience. Follow up after the sale was equally impressive. I have nothing but good things to say about my new Subaru and the people who sold it to me. Highly recommend. More
Other Employees Tagged: Bailey Reid
January 11, 2024
IF I COULD GIVE 10 STARS, I WOULD! !! EVERYTHING about my car purchasing experience went GREAT. From TEST DRIVING the cars, to DISCUSSING the NUMBERS, and finalizing the purchase, I hav !! EVERYTHING about my car purchasing experience went GREAT. From TEST DRIVING the cars, to DISCUSSING the NUMBERS, and finalizing the purchase, I have to say I was NOT disappointed at all. EVERY question I had was answered PROFESSIONALLY by Harry, Kayla, and Keisha! BIG shoutout to Harry for COMFORTABLY walking us through the process! -NW More
Other Employees Tagged: Keisha Broom , Harry Noble
October 20, 2023
This dealership was wonderful to me. They were all very welcoming and made me feel super comfortable. I never felt pushed or rushed. The team here go out of their way to assist you with They were all very welcoming and made me feel super comfortable. I never felt pushed or rushed. The team here go out of their way to assist you with your needs. Recommend them and kudos to all of them for their amazing customer service! More
Other Employees Tagged: Quenton Bass, Alexander Poole, Eniqueo "Nico" Reese, Aiden Holloway

