Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.4
91 Reviews
4.4

91 Reviews

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91 Reviews of Kayliana Davis

February 05, 2026

Dealership Rating
Employee Rating

Everyone was friendly. Unclear pricing during booking. Full needs not met for appointment, needed to downgrade to just an oil change More

by cvano13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Gary Rome Kia responded

Thank you for the kind words about our team. We apologize for the unclear pricing during booking and that we weren’t able to fully accommodate your service needs during your appointment. Your feedback helps us improve communication and scheduling so we can deliver a better experience moving forward.

February 02, 2026

Dealership Rating
Employee Rating

Was helpful great fast and my customer service was incredible Definitely greatful and the car wash was great More

by RODRIGUEZJOHNNY999
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Feb 03, 2026

Gary Rome Kia responded

Thank you for the kind words! We’re glad you had a great experience and enjoyed our fast service and car wash. We appreciate your business!

Feb 02, 2026

RODRIGUEZJOHNNY999 responded

Loved my time here was helped fast great customer service and awesome car wash

January 28, 2026

Dealership Rating
Employee Rating

Friendly, accommodating, efficient & professional Everyone in the service department was friendly and helpful. I appreciated the hospitality while my car was in for service. More

by ml01001
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 28, 2026

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2026

Dealership Rating
Employee Rating

Amazing! So easy with them. They figure out the problem and solution. Had a loaner car for us ready and got Kia in quick to fix everything. Couldn't be happie More

by Kishi23
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 23, 2026

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

Jan 22, 2026

Kishi23 responded

Amazing! So easy with Gary Rome. They figure out the problem and solution. Had a loaner car for us ready and got Kia in quick to fix everything. Couldn't be happier with their service!

January 21, 2026

Dealership Rating
Employee Rating

Gave quote for 16K service at over phone and then charged more than double when picked up. $170 for an oil change and $180 to change out a cabin filter replacement + a $51 “shop charge” to pad an already out More

by docusf51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2026

Gary Rome Kia responded

Thank you for your feedback, and we’re truly sorry for the confusion during your visit. It appears there was a miscommunication regarding the service that was quoted, as the pricing provided reflected an oil change rather than the full 16,000-mile service. This has been reviewed with our team to help prevent this from happening again. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to earn your business.

January 18, 2026

Dealership Rating
Employee Rating

Nice waiting area, clean and good snacks. Friendly staff Didn't wait for long, knowledgeable staff More

by Ilene.ortiz0212
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 19, 2026

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2026

Dealership Rating
Employee Rating

They got my car done sooner than I thought Done ? ? They did a good job More

by JOHNTW317
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 17, 2026

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2026

Dealership Rating
Employee Rating

Quick and to the point They were accommodating and respected my time and have me an assessment of my vehicles condition. More

by Larrythedriver6
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 14, 2026

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2026

Dealership Rating
Employee Rating

Excellent friendly service. I like the idea of covering driver's seat with plastic to prevent dirt from getting on it. More

by URSULAODONNELL
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 10, 2026

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 08, 2026

Dealership Rating
Employee Rating

Horrible experience,Gary Rome has no idea about car mechanics , just over charging customers for diagnostic tests and never know what's wrong with the car ! More

by Mahafizmartin
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Jan 09, 2026

Gary Rome Kia responded

We sincerely apologize for your frustration and disappointment. We understand how upsetting it can be when vehicle concerns aren’t resolved as expected. Our diagnostic process is designed to accurately identify concerns, and we regret that this was not your experience. We would welcome the opportunity to review your concerns and address them directly. Can you please reach out to our Service Manager, Todd DiBiasi at your convenience.

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