Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.5
86 Reviews
4.5

86 Reviews

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86 Reviews of Kayliana Davis

January 17, 2026

Dealership Rating
Employee Rating

They got my car done sooner than I thought Done ? ? They did a good job More

by JOHNTW317
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 17, 2026

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2026

Dealership Rating
Employee Rating

Quick and to the point They were accommodating and respected my time and have me an assessment of my vehicles condition. More

by Larrythedriver6
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 14, 2026

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2026

Dealership Rating
Employee Rating

Excellent friendly service. I like the idea of covering driver's seat with plastic to prevent dirt from getting on it. More

by URSULAODONNELL
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jan 10, 2026

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 08, 2026

Dealership Rating
Employee Rating

Horrible experience,Gary Rome has no idea about car mechanics , just over charging customers for diagnostic tests and never know what's wrong with the car ! More

by Mahafizmartin
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Jan 09, 2026

Gary Rome Kia responded

We sincerely apologize for your frustration and disappointment. We understand how upsetting it can be when vehicle concerns aren’t resolved as expected. Our diagnostic process is designed to accurately identify concerns, and we regret that this was not your experience. We would welcome the opportunity to review your concerns and address them directly. Can you please reach out to our Service Manager, Todd DiBiasi at your convenience.

December 26, 2025

Dealership Rating
Employee Rating

Service was excellent. They even offered a ride home while I wait and called me and picked me up when it was done More

by DUNN622
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Dec 26, 2025

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2025

Dealership Rating
Employee Rating

Pleasant experience. Quick service. Would recommend to others. One two three four five six seven. Thanks More

by NTNORM2
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Dec 22, 2025

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 21, 2025

Dealership Rating
Employee Rating

This dealership provides professional along with personal attention and care. I am very happy I purchased my vehicle from them. More

by MONICAABDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

December 20, 2025

Dealership Rating
Employee Rating

We have regular service completed at Gary Rome Hyundai (where we bought our 2020 Telluride) and last week during that service appointment, we were told the seal around our oil filter housing was failing a More

by ALEXA.FIORITA
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Dec 30, 2025

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Alexa, and hopefully, we can get to the bottom of this.

December 17, 2025

Dealership Rating
Employee Rating

Women at the service department front desk is very knowledgeable and friendly would highly recommend!! More

by NICHOLASBATISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2025

Dealership Rating
Employee Rating

Prices are not as clear as they should be + very expensive cost of labour. My only recommendation is to give the customer a clear understanding of the cost in total for everything More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address the concerns you may have. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

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