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Trisden Toccaline

Overview Reviews (29) Inventory (168)

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Trisden Toccaline

Service Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.5

29 Reviews

Overview Reviews (29) Inventory (168)

4.5

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Trisden Toccaline

October 22, 2026

Dealership Rating

Employee Rating

Quick and easy, good communication Appreciated the follow up To make sure things were working up To make sure things were working More

by BARRYDEEMS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Oct 22, 2026 -

Gary Rome Kia responded

We’re glad the service on your EV9 was quick and that our communication stayed clear. Hearing that our follow-up helped make sure your EV9 was working properly means a lot to our team.

October 16, 2026

Dealership Rating

Employee Rating

Aaron, the representative I worked with, was extremely professional and helpful. He is a credit to your organization! professional and helpful. He is a credit to your organization! More

by WAT8865

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Oct 16, 2026 -

Gary Rome Kia responded

Our service department enjoyed assisting with your Subaru Forester service. Knowing you found our representative professional and helpful means a great deal to our team. Thank you for the five-star rating.

October 16, 2026

Dealership Rating

Employee Rating

Aaron, the representative I worked with, was extremely professional and helpful. He is a credit to your organization! professional and helpful. He is a credit to your organization! More

by WAT8865

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Oct 16, 2026 -

Gary Rome Kia responded

Knowing that you found our representative professional and helpful means a great deal to our service team. We appreciate you choosing us for service on your Subaru Forester and look forward to assisting you again.

September 15, 2026

Dealership Rating

Employee Rating

The service advisor prompt and genuinely listened to my concerns. Service was quick and issue was addressed. Will definitely be a continuing customer concerns. Service was quick and issue was addressed. Will definitely be a continuing customer More

by NATHANIELRIVERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Karissa Leduc, Shaun Stevens, Kayliana Davis, Zachary Rodriguez, Dan Fortes, Angel Rivera

Sep 15, 2026 -

Gary Rome Kia responded

Knowing you felt listened to and that our advisor addressed your Sorento’s issue quickly means a lot to our service team. We appreciate your continued trust and look forward to caring for your Kia Sorento on future visits.

September 12, 2026

Dealership Rating

Employee Rating

The staff in the service department are exceptional and very professional in the work they do. Thank you very professional in the work they do. Thank you More

by LEFEBVREM4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 25, 2026 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sep 12, 2026 -

LEFEBVREM4 responded

Great service and wonderful staff

September 05, 2026

Dealership Rating

Employee Rating

I only went in to get my emissions test done. The few people I dealt with were very helpful and pleasant The few people I dealt with were very helpful and pleasant More

by drstremblay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 05, 2026 -

Gary Rome Kia responded

Knowing that your visit for an emissions test went smoothly and that our service staff were welcoming is rewarding. We’re pleased we could assist with your Hyundai Santa Fe Sport’s emissions test.

September 01, 2026

Dealership Rating

Employee Rating

I was anxious about replacing my 2017 Sorento, but John Bruso guided me through all of my options, and Sean Stephen's was very helpful with reviewing all the financing. I'm very excited to be picking up my Bruso guided me through all of my options, and Sean Stephen's was very helpful with reviewing all the financing. I'm very excited to be picking up my new hybrid sportage today! More

by MRSBRUSO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 01, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience! We’re so glad John and Shaun helped make the process comfortable and easy. Congratulations on your new Sportage Hybrid. We hope you love it!

August 29, 2026

Dealership Rating

Employee Rating

Came in for emissions. Everyone was great! Nice waiting room, good communication, a real pleasure. Everyone was great! Nice waiting room, good communication, a real pleasure. More

by jaywalett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Aug 29, 2026 -

Gary Rome Kia responded

Hearing that the emissions service on your Toyota Tundra went smoothly and that our waiting room and communication made your visit a pleasure means a lot to our service team. Trisden appreciates your kind words.

August 04, 2026

Dealership Rating

Employee Rating

They took my car in at the scheduled time and the work was complete in a timely manner. was complete in a timely manner. More

by KF86JOYCE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Aug 04, 2026 -

Gary Rome Kia responded

Hearing that your service appointment began on time and the work was finished promptly means a lot to our service team. Thank you for trusting us with your Passat.

July 08, 2026

Dealership Rating

Employee Rating

Very professional Excellent customer service very friendly. A pleasure to have gone there Beautiful people friendly. A pleasure to have gone there Beautiful people More

by MASTERSCHWAB1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Jul 08, 2026 -

Gary Rome Kia responded

Thank you for the kind words! We're glad you enjoyed your experience with us. We appreciate your support and look forward to seeing you again!

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