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Trisden Toccaline

Overview Reviews (26) Inventory (160)

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Trisden Toccaline

Service Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.4

26 Reviews

Overview Reviews (26) Inventory (160)

4.4

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Trisden Toccaline

September 15, 2026

Dealership Rating

Employee Rating

The service advisor prompt and genuinely listened to my concerns. Service was quick and issue was addressed. Will definitely be a continuing customer concerns. Service was quick and issue was addressed. Will definitely be a continuing customer More

by NATHANIELRIVERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Karissa Leduc, Shaun Stevens, Kayliana Davis, Zachary Rodriguez, Dan Fortes, Angel Rivera

Sep 15, 2026 -

Gary Rome Kia responded

Knowing you felt listened to and that our advisor addressed your Sorento’s issue quickly means a lot to our service team. We appreciate your continued trust and look forward to caring for your Kia Sorento on future visits.

September 12, 2026

Dealership Rating

Employee Rating

The staff in the service department are exceptional and very professional in the work they do. Thank you very professional in the work they do. Thank you More

by LEFEBVREM4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 25, 2026 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sep 12, 2026 -

LEFEBVREM4 responded

Great service and wonderful staff

September 05, 2026

Dealership Rating

Employee Rating

I only went in to get my emissions test done. The few people I dealt with were very helpful and pleasant The few people I dealt with were very helpful and pleasant More

by drstremblay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 05, 2026 -

Gary Rome Kia responded

Knowing that your visit for an emissions test went smoothly and that our service staff were welcoming is rewarding. We’re pleased we could assist with your Hyundai Santa Fe Sport’s emissions test.

September 01, 2026

Dealership Rating

Employee Rating

I was anxious about replacing my 2017 Sorento, but John Bruso guided me through all of my options, and Sean Stephen's was very helpful with reviewing all the financing. I'm very excited to be picking up my Bruso guided me through all of my options, and Sean Stephen's was very helpful with reviewing all the financing. I'm very excited to be picking up my new hybrid sportage today! More

by MRSBRUSO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Sep 01, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience! We’re so glad John and Shaun helped make the process comfortable and easy. Congratulations on your new Sportage Hybrid. We hope you love it!

August 29, 2026

Dealership Rating

Employee Rating

Came in for emissions. Everyone was great! Nice waiting room, good communication, a real pleasure. Everyone was great! Nice waiting room, good communication, a real pleasure. More

by jaywalett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Aug 29, 2026 -

Gary Rome Kia responded

Hearing that the emissions service on your Toyota Tundra went smoothly and that our waiting room and communication made your visit a pleasure means a lot to our service team. Trisden appreciates your kind words.

August 04, 2026

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Employee Rating

They took my car in at the scheduled time and the work was complete in a timely manner. was complete in a timely manner. More

by KF86JOYCE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Aug 04, 2026 -

Gary Rome Kia responded

Hearing that your service appointment began on time and the work was finished promptly means a lot to our service team. Thank you for trusting us with your Passat.

July 08, 2026

Dealership Rating

Employee Rating

Very professional Excellent customer service very friendly. A pleasure to have gone there Beautiful people friendly. A pleasure to have gone there Beautiful people More

by MASTERSCHWAB1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Jul 08, 2026 -

Gary Rome Kia responded

Thank you for the kind words! We're glad you enjoyed your experience with us. We appreciate your support and look forward to seeing you again!

June 17, 2026

Dealership Rating

Employee Rating

I don't know Tristan. We work w/Dan Fortes and his experience and demeanor handling our concerns has been superior and we would highly recommend working w/a consultant of We work w/Dan Fortes and his experience and demeanor handling our concerns has been superior and we would highly recommend working w/a consultant of his Calibur. More

by Jacata49

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

Jun 17, 2026 -

Gary Rome Kia responded

We appreciate you trusting us with your Kia Seltos service. It’s great to know our consultant’s professional approach and attentiveness met your expectations. Trisden is grateful for your recommendation and looks forward to helping again.

June 13, 2026

Dealership Rating

Employee Rating

Every one was helpful and polite. Explained and answered questions. It was a great experience Explained and answered questions. It was a great experience More

by CLAZU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel

Jun 13, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience with our team during your Kia Sportage service visit. We’re glad our staff provided friendly assistance and clear answers to your questions. We look forward to the opportunity to assist you again.

February 17, 2026

Dealership Rating

Employee Rating

It was a pleasure to have. My car serviced. Great customer service service thank you My car serviced. Great customer service service thank you More

by skipandlois

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

Feb 17, 2026 -

Gary Rome Kia responded

Thank you for sharing your positive experience with our Kia K5 service. We’re glad Trisden and Kayliana provided attentive support and made your visit pleasant. We look forward to serving you again.

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