"THE BEST !!! "
THE BEST !!!
THE BEST !!!!
THE BEST experience from beginning to end ! Couldn't have asked for a better buying experience from beginning to end !
Would be nice if they were all like this !
"Recent purchase of Jeep TrailHawk"
Our salespersons were Kaytlin and Monte, both were professional, helpful and knowledgeable.
The deal was completed by Kaytlin - thanks for getting us our unicorn!
And, a shout out to Will, finance guy.
"Certified car fell apart"
In less than 6 month the car I bought fell apart. They not only didn’t help to fix it, they were rude and shady. This place is the classic scummy car dealership.
Go somewhere else.
"Easy, comfortable, and enjoyable!!!"
The staff at Pollard are terrific. They really do whatever it takes to make sure the customer is not just satisfied, but happy. Kaytlin jumped through hoops so I didn't have to, found me the perfect next vehicle, and Will made all the paperwork smooth sailing. Even the other employees I wasn't directly working with made me feel comfortable and gave great service.
I'll be coming back to work with the service department. If they are anything like the sales team, I'll be in excellent hands.
Would definitely recommend Pollard to those in the market for a Jeep.
"Very positive experience"
I had a specific vehicle that I was interested in and Kaytlin was very accommodating and professional about getting me in for a viewing, going through a test drive, and throughout the purchasing process. Will was also very helpful with understanding all of the paperwork and financing items and understanding with a few additional items which we had to revisit a few days after the purchase.
Overall highly recommended!
Kaytlin was great from beginning to end. Provided all the help and support I needed when getting my Jeep Cherokee. She showed me all options, followed up the next day and in less than 24h I already had my new car parked in the garage. Kaytlin is very personable, attentive, and she is a great saleswoman! In the dealership world dominated by man it is refreshing to see the beautiful smile and energy Kaytlin has! I'd definitely recommend her to anyone!
"Great dealership and great people!"
I recently purchased a Jeep Grand Cherokee from Pollard Jeep. For me, purchasing a new car is never enjoyable - but this time was different. I started the process by investigating offers online and eventually reached out, via email, to a handful of local dealerships. Pollard Jeep responded quickly, answered all of my questions and found the exact car I wanted at the right price. A few days later, I went to the dealership, signed the paperwork and walked out with a great car. I would highly recommend Pollard Jeep for anyone looking for their next car.
Special thanks to Kaytlin Pearson for being the key person to make this experience great.
"Awesome to work with!"
I bought a new JLUR from Kaytlin this past weekend and the process was super easy. Kaytlin and the team was great to work with from beginning to end. I ultimately ended up ordering a new vehicle as they're hard to find right now, and that process was great. Finalizing paperwork with Roxanne couldn't have been easier.
"This Dealer is a little slippery around the edges"
- Clara Blevins
I would never say to not go to this dealership because in the end the end I got the vehicle I wanted for the price I was willing to pay. However, they are a little slippery around the edges. I clarify that with a few things I experience.
1. The Vehicle advertised had more mileage then reported
2. The Vehicle advertised said it came with heated seats, it did not have heated seats.
3. The Vehicle was stated to be in perfect condition. Vehicle had significant hail damage.
4. Traded car had items that were supposed to be returned to me, one item of significant value, came up missing.
Will I ever deal with this dealer again? yes but I would be very cautious in do so.
"Stress Free Buying Experience "
I want to put a shout out to Monte, Will and especially Kaytlin. This was the least stressful and most smooth car buying experience that I have had.
From the online start finding my Jeep, to the test drive, and to the financing and the detailing, I was well taken care of.
Thank you Pollard Jeep. I will be back and I will be recommending you as well!