Keenan Simon | Page 11

Kyle and team were great to work with, low pressure and solid results, highly recommended. solid results, highly recommended. More

by lkelley2 Verified Customer Verified Customer

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Great place. Kyle was very nice and knowledgeable. He was helpful, kind, honest and easy to talk to. Kyle was very nice and knowledgeable. He was helpful, kind, honest and easy to talk to. More

by stormy0107 Verified Customer Verified Customer

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Nice people. One thing that was kind of annoying, though. The final purchase price was solely determined by offers from me. No counter offers. Simply, will ma One thing that was kind of annoying, though. The final purchase price was solely determined by offers from me. No counter offers. Simply, will management accept my offer or not. In the end I was satisfied with the price. It would be simpler if cars were sold like household appliances and the only negotiation would be the actual cash dollars, if applicable, for the trade in. Even with that being said, I’m satisfied with my purchase. More

by ted71 Verified Customer Verified Customer

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Great service and people I was in and out in an hour so that’s what I liked that’s what I liked More

by ALTON_ANDERSON Verified Customer Verified Customer

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Great salesman from Donaldson GMC, Merritt Stiles was a pleasure to work with during the buying process. pleasure to work with during the buying process. More

by jessicacline1963 Verified Customer Verified Customer

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I purchased a Buick Encore on 9/2/24 from Casey Trahan! Had talked to him before getting there and he had the perfect vehicle picked out by the time I arrived. Everything went smoothly. Casey went throug Had talked to him before getting there and he had the perfect vehicle picked out by the time I arrived. Everything went smoothly. Casey went through everything on his end. Anything that had to deal with financial went through another person. As we waited he has me sign all paperwork dealing with vehicle including paperwork on a referral bonus. My daughter Anna Coke was listed on that. He went over Labor Day incentive and asked which gift I wanted, which I responded Yethi Cooler. At that time Keenan from Financial came and got me. He took me back and ran through everything having me sign on computer. The only detailed information he gave me was to try and sell me extended warranty, which I did and who was financing vehicle. He told me everything would be on a flash drive, which he gave me. All took less than 5 minutes. From there went back to Casey who went to get my vehicle detailed and ready to hand over to me. Upon heading out I remembered the Yehti Cooler, which Casey ran back to get. He returned to inform me Keenan told him that he had already told me I was getting nothing because of all rebates/discounts he sold me the car for! At that point I was furious because never did that come out of that man's mouth. Don't lie about something never discussed. I would have taken it better if he had just said "due to how cheap you purchased car I can't offer gift." But don't lie! Also called yesterday because my daughter contacted me to say in past was contacted just afterwards to let her know she would be getting a referral bonus. He informed me nothing had been submitted. Now that seems odd everything else he got but that 1 piece of paper. I will not be using you or sending anyone your way due to Financial guy Keenan. Very unprofessional!! Not happy about being conned. More

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Quick and friendly customer service. No long wait she said about an hour and that is exactly how long it took. No long wait she said about an hour and that is exactly how long it took. More

by CPARKER_76 Verified Customer Verified Customer

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Everyone there treated me excellent. Rusty and Perry are great guys and very accommodating. Easy to work with Rusty and Perry are great guys and very accommodating. Easy to work with More

by hogghunter40 Verified Customer Verified Customer

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Rusty and Perry went out of their way to get me in the truck I wanted. Even after the deal still taking care of me truck I wanted. Even after the deal still taking care of me More

by hogghunter40 Verified Customer Verified Customer

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I worked with Casey Trahan on the sales team. Excellent customer service- I walked in only to test drive vehicles and had a great experience. Had options I wanted to think about, then decided to Excellent customer service- I walked in only to test drive vehicles and had a great experience. Had options I wanted to think about, then decided to purchase after a few days and drove 4 hours back to this dealership. I appreciated not being pressured but was given plenty of information about what I test drove and Casey made it a fun experience. Happy with the sales and finance team- who made it an easy process! Will not hesitate to purchase from them again, and have let everyone know where I purchased my first truck! And everyone loves it! More

by cfelps Verified Customer Verified Customer

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