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Keisha McCaster

Overview Reviews (78)

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Keisha McCaster

Keisha McCaster | Page 7

Sales Associate

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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4.1

78 Reviews

Overview Reviews (78)

4.1

78 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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78 Reviews of Keisha McCaster

April 13, 2024

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Great experience! I appreciate the patience while we took the time to make all our decisions I appreciate the patience while we took the time to make all our decisions More

by whzj54

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 15, 2024 -

Steve Rayman Chevrolet responded

Our team is dedicated to providing patient and attentive support to our clients, so your feedback is much appreciated. Thanks for choosing Steve Rayman Chevrolet, and enjoy the new ride!

April 07, 2024

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Employee Rating

Costumer service sucks. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. More

by LILLUCKY1MIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Geoffrey Randall, Donnell Lewis , Jamin Barksdale, Brian Barrett, Lauren Briscoe, Marquise Hendricks, Aleah Hill, Deshamion Paden, Edgar Sarmiento

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Apr 09, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for excellent customer service and fair pricing, so it's disappointing to learn we didn't meet those expectations this time around. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

April 07, 2024

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They made the deal happen. When I was ready to give up. The dealership fought hard. When I was ready to give up. The dealership fought hard. More

by marvin.carpenter35

Verified Customer

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Recommend Dealer

Yes

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Apr 08, 2024 -

Steve Rayman Chevrolet responded

Marvin, it makes our day to know the Steve Rayman Chevrolet team went the extra mile to ensure you got a great deal. Congrats on your new ride and thank you for the five-star review.

April 01, 2024

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Horrible shiesty grimey they steal from you they steal out your car bad business I will never bring my car there again out your car bad business I will never bring my car there again More

by DESMOND.BONSITESHINE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Jim Royeton , Jamin Barksdale, Lauren Briscoe, Marquise Hendricks, Aleah Hill, Deshamion Paden, Edgar Sarmiento

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Apr 01, 2024 -

Steve Rayman Chevrolet responded

I am really sorry to read about your experience. It's important for us that our customers feel respected and valued, so it's concerning to see we've left the wrong impression here. We'd like a chance to understand more about what happened and try make things right if possible - could you reach out directly? Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 27, 2024

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First and foremost my family have had chevys dated back to 60s they are reliable to 60s they are reliable More

by sistadd61

Verified Customer

Purchase Time

Recommend Dealer

Yes

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Mar 27, 2024 -

Steve Rayman Chevrolet responded

We are grateful to have earned your family's loyal business. Thank you for being part of the Steve Rayman Chevrolet family!

March 14, 2024

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Employee Rating

I have a recall on my car and I've been waiting almost 2years for that part to come in. When to Steven Rayman they told me the part was here but that wasn't true 2years for that part to come in. When to Steven Rayman they told me the part was here but that wasn't true More

by CHERYL.ONEAL001

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Jim Royeton , Jamin Barksdale, Lauren Briscoe, Marquise Hendricks, Aleah Hill, Deshamion Paden, Edgar Sarmiento

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Mar 14, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience with the recall part for your car. This is certainly not the kind of service we aim to provide, and I apologize for any inconvenience this has caused you. We'd like an opportunity to rectify this situation - please reach out so we can discuss a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 13, 2024

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My saleswoman was Great she went over and beyond to help me she's the Besssssttttttt !!!! Keshia I would recommend her to the whole world she's deserves an award. Thanks me she's the Besssssttttttt !!!! Keshia I would recommend her to the whole world she's deserves an award. Thanks More

by smithfelita239

Verified Customer

Sales Price Transparency

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keshia Mc Caster

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Mar 13, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Keshia went above and beyond for you at Steve Rayman Chevrolet! It's wonderful to have your recommendation. Thanks for sharing this positive feedback with us, we'll make sure she gets the recognition she deserves!

March 09, 2024

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Excellent attention. Excellent service. Im satisfied. I really recommend you dealer. Support whit other languages Excellent service. Im satisfied. I really recommend you dealer. Support whit other languages More

by jhonny

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Genesis Vivas, Jim Royeton , Jamin Barksdale, Lauren Briscoe, Marquise Hendricks, Aleah Hill, Deshamion Paden

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Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet. It's great to know that our team was able to provide support in multiple languages. We appreciate your recommendation and are here for any of your future needs!

March 05, 2024

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Employee Rating

Keisha was excellent. She answers all my questions. She also helped me understand all the technology in the Trax. The managers worked with me to get a price I could afford She answers all my questions. She also helped me understand all the technology in the Trax. The managers worked with me to get a price I could afford. They were all very pleasant and professional. More

by miriam3070

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Barrett

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Mar 05, 2024 -

Steve Rayman Chevrolet responded

Miriam, we're thrilled to know that Keisha and our team at Steve Rayman Chevrolet were able to assist you effectively! Understanding the technology in a new vehicle can be tricky, but we're here for you. Thanks for your kind words about our professionalism — it means a lot!

March 05, 2024

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Felt rushed and sales person had no real knowledge of jeep cars Called numerous times asking if we were interested in buying a car when told I already was working with a salesperson jeep cars Called numerous times asking if we were interested in buying a car when told I already was working with a salesperson More

by ron@drsfl.co

Verified Customer

Recommend Dealer

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Mar 05, 2024 -

Steve Rayman Chevrolet responded

Ron, I'm sorry to read about your experience. It's important for our team to provide knowledgeable and respectful service, so it's disappointing that we didn't meet those expectations during your visit. I'd like the opportunity to learn more about this situation and see how we can improve moving forward. If you're interested, please reach out at a time convenient for you - thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com