Dealership Experience
3 yrs, 9 mos
Specialties & Trainings
Chevrolet Certified Service Consultant
324 Reviews
Write a Review324 Reviews of Keith Broussard
November 10, 2025
They did the job that was needed to repair my vehicle in a timely manner a timely manner More
Other Employees Tagged: Paul Sposito
November 03, 2025
3 hr wait for a scheduled oil change. I had asked for my tires to be rotated, to which they failed to do so. My driver door came back dinged up and two scratches. Keith took photos and sa I had asked for my tires to be rotated, to which they failed to do so. My driver door came back dinged up and two scratches. Keith took photos and said I would be contacted by the next day. Days went by and no call. I reached out and left a voicemail. The next day I received a text apologizing and said they were waiting for a lender vehicle to be available. Another week went by with no new info. I reached out again and have got zero response. Absolutely ridiculous. More
October 30, 2025
This was the worst experience I've ever had. I dealt with great attitudes to worst attitudes. My vehicle was in their possession way to long. It actually wasn't totally the fault. But the Warra I dealt with great attitudes to worst attitudes. My vehicle was in their possession way to long. It actually wasn't totally the fault. But the Warranty company was worst and their recommendation. Just glad to have my vehicle back and running great with no extra out of pocket expenses to me. More
Other Employees Tagged: Paul Sposito, Alex Bingham, Sheila Sandel
October 26, 2025
Car was towed in for a transmission related issue and was diagnosed and fixed with a couple of days. Was really happy with the time is took to fix. Only thing is to get updates I had to reach out to the serv diagnosed and fixed with a couple of days. Was really happy with the time is took to fix. Only thing is to get updates I had to reach out to the service person through text which wouldn’t get answered for a couple hours sometimes and also never returned phone calls. Wish there was a better communication policy that they followed. More
October 25, 2025
My experience with this business was very disappointing. There was a complete lack of communication throughout the process. I constantly had to reach out to the agent for updates, only to receive no real an There was a complete lack of communication throughout the process. I constantly had to reach out to the agent for updates, only to receive no real answers or follow-up. It felt like my concerns were ignored, and there was no sense of urgency or professionalism. Customer service is a huge part of any business, and unfortunately, this company failed in that area. I would not recommend them based on my experience. More

