Keith Broussard
Keith Broussard at Leson Chevrolet
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Keith Broussard | Page 18

Service Consultant

Leson Chevrolet

1501 Westbank Expy
Harvey, LA 70058

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4.5
186 Reviews

Dealership Experience

2 yrs, 3 mos

Specialties & Trainings

Chevrolet Certified Service Consultant

4.5

186 Reviews

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186 Reviews of Keith Broussard

August 21, 2022

Dealership Rating
Employee Rating

Very nice and dependable definitely will always bring my vehicle there to get my truck serviced More

by RDLPHCLARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Bingham , Carlos DeCastro

August 20, 2022

Dealership Rating
Employee Rating

Excellent service,prices were great, just an overall great experience. Seeing as though I’m from Cailf. Better service than where I originally pitched the vehicle More

by alexander_carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 16, 2022

Dealership Rating
Employee Rating

Very poor customer service skills. The manager and service advisor became very aggressive and condescending when I questioned them about my vehicle and why I didn’t get a call the day More

by PSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Bingham , Carlos DeCastro

Aug 16, 2022

Leson Chevrolet responded

My apology for this situation. Not sure why aggressive and condescending occurred. We have many part delay situations and updates are normally performed. We are often told when the part is supposed to arrive and still does not. We appreciate you allowing us to help you and your vehicle. Again, my apology for this miscommunication.

August 14, 2022

Dealership Rating
Employee Rating

The experience here was great, the associates were knowledgeable and direct on service. Made the experience a pleasure. More

by Golden3child2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sposito, Alex Bingham , Carlos DeCastro

August 14, 2022

Dealership Rating
Employee Rating

Great service in timely manner! The Communication between customer and service agent is vey good. More

by Hmw1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sposito, Alex Bingham , Carlos DeCastro

August 13, 2022

Dealership Rating
Employee Rating

I got there a little before my appointment but was still taken care of right away. Was in & out, literally. Awesome service, great customer service! Especially the older, AA woman at the pay register. More

by Trelly Estem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Bingham , Carlos DeCastro

Aug 13, 2022

Trelly Estem responded

Thank you all for your services!

August 10, 2022

Dealership Rating
Employee Rating

Thank you. We highly appreciate the professionalism and service of your associates. We will see you in the near future again. More

by Fernando J Rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Bingham , Carlos DeCastro

August 08, 2022

Dealership Rating
Employee Rating

Very Polite needs clearer communication overall helpful. Took good care of my vehicle repair needs More

by Renedavid70058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 07, 2022

Dealership Rating
Employee Rating

Service Dept. Took care of all my needs with my Company Van. I was very satisfied with my visit. More

by torgero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Bingham , Carlos DeCastro

August 04, 2022

Dealership Rating
Employee Rating

Communication with customers is lacking. A phone call update near the end of the day, a heads up that the driver quits at 4pm, the one who takes a customer call about work progress has the d More

by CGODSMARK17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos DeCastro

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