61 Reviews
Write a Review61 Reviews of Keith Kihle
May 08, 2019
Quick! Service appointment or not, personnel is always friendly, polite and explain in depth all work performed. Pleasant lounge area -- but, please offer S Service appointment or not, personnel is always friendly, polite and explain in depth all work performed. Pleasant lounge area -- but, please offer Starbucks coffee again (instead of Dunn Bros.). More
May 08, 2019
Great car buying experience We had to turn in a lease and they helped with making of either another lease or a new car purchase. They provided options for both so we were able t We had to turn in a lease and they helped with making of either another lease or a new car purchase. They provided options for both so we were able to get what we needed. A great experience! More
Other Employees Tagged: Abdi Ibrahim, Tom Hunter
April 20, 2019
Excellent service and concern for me I was looking for a new car and worked with Keith. He contacted me right away to set up a test drive and called me when my car was ready at the lot. H I was looking for a new car and worked with Keith. He contacted me right away to set up a test drive and called me when my car was ready at the lot. He was very helpful. I highly recommend him. More
Other Employees Tagged: Ron Murray
March 28, 2019
Love this place! I love to have the maintenance on my Rav4 done here. It's a quick hop from Downtown on 94 to 694, and they are so organized! They quickly sign me in I love to have the maintenance on my Rav4 done here. It's a quick hop from Downtown on 94 to 694, and they are so organized! They quickly sign me in and I can either wait in their bright comfortable waiting area (refreshments too!), or I can walk a couple blocks to various eating choices. (I always schedule around lunchtime.) They invariably get my work done in their time estimate, usually less than an hour, and have me on my way. And their printout report shows the status of my tires, brakes, battery, and the fluid levels checked. It gives me peace of mind. Great place! More
Other Employees Tagged: Robert Madich, Duane
January 22, 2019
20 years of excellent Service Over the years, I have purchased and owned 3 Toyota 4 Runners all from Brookdale Toyota. I have also continued to use their maintenance services. Even Over the years, I have purchased and owned 3 Toyota 4 Runners all from Brookdale Toyota. I have also continued to use their maintenance services. Eventually the service representatives became good friends and when service was needed they know my records and made recommendations that were practical for my car usage. Sometimes the recommendations were less than those suggested by Toyota. Through this process, I developed a respect for their knowledge and typically authorized them to proceed as they stated. Keith Kihle was the representative that sold me my 2013 4 Runner. He was helpful, courteous and pleasantly assisted with my concerns. When it came time to purchase a new car for my wife, we contacted Keith directly. He worked with us to provide the car we wanted at a reasonable price. We then purchased the 2018 RAV4 the same day. More
Other Employees Tagged: Toua Yang , Jeremy Brisbin, Duane Green, Robert Madich & Robert Loretz
January 22, 2019
Professional Fast, friendley, efficient, reliable. Clean waiting room. Heated drop off area. Convenient location. decent service shop hours. Shuttle sevice is some Fast, friendley, efficient, reliable. Clean waiting room. Heated drop off area. Convenient location. decent service shop hours. Shuttle sevice is sometime available if really needed. More
October 05, 2017
We had an enjoyable experience in purchaseing a new vehicle. Keith Kihle was excellent to work with in purchasing a new vehicle. He was friendly, courteous, knowledgeable, patient ect. Keith made us feel comfo Keith Kihle was excellent to work with in purchasing a new vehicle. He was friendly, courteous, knowledgeable, patient ect. Keith made us feel comfortable in the whole process. The whole staff at the dealership made us feel welcome. We had our 4 year old grandson with and the dealership had a special room to accommodate the needs of small children which was helpful. More
Other Employees Tagged: Joshua Nelson was very easy to work with.
August 02, 2016
GREAT EFFORT BY YOUR STAFF Great effort by Keith and Nick (Internet sales) to find the truck I wanted. They were able to arrange and keep my payment right where I wanted. I wa Great effort by Keith and Nick (Internet sales) to find the truck I wanted. They were able to arrange and keep my payment right where I wanted. I was very impressed by their customer skills. I never felt like a bother even though we spoke many times while they were trying to find me the right vehicle. Thank you, I enjoyed the whole experience with Luther Brookdale Toyota. More
Other Employees Tagged: Nick Paulson
July 22, 2016
Great customer service We were in and out within 2 hours and got a great deal everyone was very friendly! Keith really helped us weigh the benfits of new cars vs used! We were in and out within 2 hours and got a great deal everyone was very friendly! Keith really helped us weigh the benfits of new cars vs used! More
June 18, 2016
2nd Highlander This is the 2nd Highlander we've got at Luther Toyoto. Keith Kyle is very pleasant to work with and will help with any question. The service departm This is the 2nd Highlander we've got at Luther Toyoto. Keith Kyle is very pleasant to work with and will help with any question. The service department is the best when I had brought the first Highlander in. The Toyota is the first car I never brought in for a complaint, and I have had about 8 new cars. Thanks much Keith. And the service department for the past service and see you again. More
Other Employees Tagged: Brittany Thompson