"2018 Rav 4"
The Sales Manager Paula and Sales Professional Robert Loretz were absolutely phenomenal. This vehicle was for my 71 year old uncle. He was treated with respect, and kindness. The sale was at his pace and all steps were taken to make sure he was comfortable with the process. He had declined to purchase this same vehicle at a competitor. The pricing, care and Luther philosophy won him over. Further, the vehicle was clean and indoors waiting for him to take delivery. This truly was a great experience.
"Abdi went above and beyond!"
Abdi made the car purchasing process easy to understand and fun, too! He worked diligently to make sure that I found the right car for me. Abdi explained the whole process step by step and very confidently answered all of my questions. This is my second car leased or purchased from Luther Brookdale Toyota, and I know that I am a customer for life!
Employees Worked With
Other Employees :
"Great experience. Thanks to Diana Gumeniuc."
I gave highest rating because I had great service purchasing my car. The sales person was very knowledgeable about car, positive and professional. I had to bring my kids (one with special needs) for the day of purchase and she was very patient. I did not feel pressured about buying car and actually was offered to take it to another dealership to compare side by side two cars that I liked.