Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
291 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

28 yrs, 4 mos

4.7

291 Reviews

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291 Reviews of Keith Mattingly

May 29, 2026

Dealership Rating
Employee Rating

They performed the estimated work on time and, so far, there have been no additional issues. More

by jand981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Secor Volvo Cars responded

Thank you for sharing your experience with Secor Volvo Cars. We appreciate your feedback and are glad the work was completed on time.

May 24, 2026

Dealership Rating
Employee Rating

Very professional organization, true to their word on service. Service department diagnosed problem and resolve it very quickly. More

by hughes3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Guskey

May 25, 2026

Secor Volvo Cars responded

We're glad to hear that our team diagnosed and resolved the issue quickly and professionally. Thank you for choosing Secor Volvo Cars!

April 22, 2026

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Employee Rating

Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt More

by patmike65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey

Apr 23, 2026

Secor Volvo Cars responded

Thank you for your kind feedback. We’re delighted to hear you were very satisfied with our customer valet service and prompt pickup and delivery. We truly appreciate your support. Safe travels! - The Secor Volvo Cars Team

April 07, 2026

Dealership Rating
Employee Rating

Had a software issue after a remote upgrade. Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great More

by JFINGERUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 08, 2026

Secor Volvo Cars responded

We're glad to hear Secor Service was able to quickly resolve your software issue and accommodate you on short notice. We truly appreciate your kind words and look forward to assisting you again at Secor Volvo Cars!

April 01, 2026

Dealership Rating
Employee Rating

SECOR Volvo does an awesome job of taking care of our company vehicles I have total confidence in knowing our new Volvos are getting the best care and service available. Friendly service advisors and More

by bruceminer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey , Julie Mei

Apr 02, 2026

Secor Volvo Cars responded

Bruce, thank you for trusting the Secor Volvo Cars team with the care of your company vehicles! We're grateful for your support and look forward to seeing you next time!

March 31, 2026

Dealership Rating
Employee Rating

I find the entire staff - sales, contract & maintenance to be extremely helpful thorough and friendly. More

by randy.fahey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Steve Matters , Julie Mei

Apr 01, 2026

Secor Volvo Cars responded

Thank you so much for your kind words, Randy! We truly appreciate you recognizing our team and we look forward to seeing you again next time here at Secor Volvo Cars!

March 16, 2026

Dealership Rating
Employee Rating

Car serviced on time. I had regular maintenance done. Very happy with the communication. We take the car there for all of its services. More

by jkohanim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey , Julie Mei

Mar 17, 2026

Secor Volvo Cars responded

Thank you for trusting the Secor Volvo Cars team with the care of your vehicle! We appreciate your support and look forward to seeing you again next time!

March 14, 2026

Dealership Rating
Employee Rating

Very rude and unprofessional service department. Brought 2024 car in for heater issue and was told the cool air side vents balances off the hot air coming from center vents , that is how it work! I More

by dbruzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2026

Secor Volvo Cars responded

We are sorry to learn of your experience. Please contact me so I can help resolve any concerns. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

February 23, 2026

Dealership Rating
Employee Rating

Very good service. Edward who.service my car did exceptional job explaining new updates. He also explained condition of the tires More

by mrunia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Guskey

February 05, 2026

Dealership Rating
Employee Rating

Very professional-ease of making appointments - sales also very welcoming and easy to deal with More

by Nancy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Secor Volvo Cars responded

Hi Nancy! Thank you for your kind words! We’re glad to hear you found our team professional and that making an appointment was easy at Secor Volvo Cars. It’s also great to know our sales staff made you feel welcome and comfortable throughout your visit.

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