Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

Contact Me
4.7
300 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

28 yrs, 8 mos

4.7

300 Reviews

Write a Review

300 Reviews of Keith Mattingly

October 17, 2026

Dealership Rating
Employee Rating

Service dept very responsive, friendly, informative. As usual! Have no problem setting up appointments with options available with my work schedule More

by Kamercia.Counseling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

Oct 17, 2026

Secor Volvo Cars responded

Thank you for your continued trust in Secor Volvo Cars. We're glad our service team meets your scheduling needs. We appreciate your feedback.

October 15, 2026

Dealership Rating
Employee Rating

Usually reliable, but service was not up to par at most recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid fo More

by Caryl Horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

Oct 15, 2026

Secor Volvo Cars responded

Caryl, we apologize for the oversight during your recent visit, and it's concerning to hear about the tire pressure and valve cap issues. Your feedback is invaluable, and we'll address this with our team to prevent future occurrences. Thank you for bringing it to our attention, and we hope to resolve any outstanding concerns. Safe travels from all of us at Secor Volvo Cars!

October 11, 2026

Dealership Rating
Employee Rating

Great communication and service. Always a pleasure meeting with the service staff. Courteous, knowledgeable and friendly. Would definitely recommend More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2026

Secor Volvo Cars responded

Thank you for your recommendation and kind words about our service team. We appreciate your feedback at Secor Volvo Cars.

Oct 11, 2026

Secor Volvo Cars responded

We appreciate your recommendation and kind words about our stellar team! Thank you for choosing Secor Volvo Cars and for sharing your feedback. See you next time!

Oct 11, 2026

riversidebillings responded

Thank You for your continued service excellence.

October 08, 2026

Dealership Rating
Employee Rating

Great cars great service great location a pleasure to do business with I will be back! More

by Cjcharland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

Oct 08, 2026

Secor Volvo Cars responded

Hi CJ! Thank you for your five-star review and your kind words about our service team at Secor Volvo Cars! We'll see you next time!

September 24, 2026

Dealership Rating
Employee Rating

Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness. More

by Dbuxton1234
Recommend Dealer
Yes

Other Employees Tagged: Do not know the name of the nice man who helped return the rental.Give him a 5-star.

Sep 24, 2026

Secor Volvo Cars responded

Thank you for sharing your experience. We appreciate your recognition of our team's efforts at Secor Volvo Cars. Your feedback is valued.

Sep 24, 2026

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and for your five-star review! We're thankful for your business and glad to hear our team went above and beyond to assist you!

September 23, 2026

Dealership Rating
Employee Rating

The service department was friendly and responsive. In this world of automated chatbots having someone to speak with that is friendly and helpful is appreciated! More

by patrickbrandcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Secor Volvo Cars responded

Thank you for recognizing our team's friendly and responsive service. We appreciate your feedback at Secor Volvo Cars.

September 20, 2026

Dealership Rating
Employee Rating

Everyone was Very Helpful, informative and responsible . Both the receptionist and the technician were very courteous More

by Omelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2026

Secor Volvo Cars responded

Thank you for recognizing our team's helpful and courteous service. We appreciate your feedback at Secor Volvo Cars.

August 25, 2026

Dealership Rating
Employee Rating

As a first time Volvo customer I am very impressed with the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our com More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Secor Volvo Cars responded

Bruce, thank you for choosing Secor Volvo Cars and for sharing your feedback! It's great to read this stellar review, and we look forward to continuing to assist you and your team.

August 15, 2026

Dealership Rating
Employee Rating

Have used Secor Volvo since I bought my C70 17 years ago. The service team has always been more than courteous, dependable & helpful. Nice waiting area & being able get a loaner when required is much apprec More

by DianeVG91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey

Aug 17, 2026

Secor Volvo Cars responded

Hi Diane – Thank you for being a loyal Secor Volvo Cars customer over the years! We truly appreciate your continued support and trust in our service team. We look forward to seeing you next time! Safe travels!

May 29, 2026

Dealership Rating
Employee Rating

They performed the estimated work on time and, so far, there have been no additional issues. More

by jand981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Secor Volvo Cars responded

Thank you for sharing your experience with Secor Volvo Cars. We appreciate your feedback and are glad the work was completed on time.

1
...

Dealership Inventory (121 Vehicles)

new 2026 Volvo EX30 car, priced at $45,368
2026 Volvo EX30
new
Cloud Blue exterior
Automatic
All-wheel Drive
new 2027 Volvo XC60 car, priced at $53,499
2027 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo EX30 car, priced at $46,205
2026 Volvo EX30
new
Cloud Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $53,524
2026 Volvo XC60
new
Mulberry Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $46,504
2026 Volvo XC40
new
Onyx Black exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $51,559
2026 Volvo XC40
new
Forest Lake exterior
Automatic
All-wheel Drive