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Keith Mattingly
Keith Mattingly at Secor Volvo Cars
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Keith Mattingly

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
186 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

26 yrs, 2 mos

4.8

186 Reviews

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186 Reviews of Keith Mattingly

April 24, 2024

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Employee Rating

Great service and knowledgeable staff. They went above and beyond to get me the car I was looking for. They make the process as easy as can be. I would highly recommend them to anyone loo More

by ctsublime86
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Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters , Kayleigh Sweet, Anthony Mitchell

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Apr 24, 2024

Secor Volvo Cars responded

We're so glad to know you had a great experience with our team at Secor Volvo Cars! It's wonderful that we could assist in finding the perfect car for you. We appreciate your recommendation and look forward to serving any future needs.

April 18, 2024

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Excellent work and service experience as always. Very happy with secor and the team. Thanks! More

by CHANOVER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

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Apr 19, 2024

Secor Volvo Cars responded

Thank you for rating us five stars! We look forward to providing the best service for all your future automotive needs! - Secor Volvo Cars

April 12, 2024

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It is always a pleasure to deal with Secor service. Eric went over and above in helping me. More

by feinsteinandrew1950
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

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Apr 15, 2024

Secor Volvo Cars responded

Thank you for rating us five stars, Andrew! We look forward to seeing you again! - Secor Volvo Cars

April 05, 2024

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Keith was great to work with! He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. More

by Liz
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Service Time
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Recommend Dealer
Yes
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Apr 05, 2024

Secor Volvo Cars responded

Liz, we're glad to know Keith kept you well-informed during your car's service at Secor Volvo Cars. Thanks for sharing this positive feedback!

April 05, 2024

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Extremely professional and proactive. They put customers first and it showed. I’m very impressed. More

by CHERIE.BALDOZ
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

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Apr 06, 2024

Secor Volvo Cars responded

Hi Cherie! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Secor Volvo Cars. Our team always strives to prioritize our customers and provide excellent service. If you ever need anything else, please don't hesitate to reach out. We're here to help!

April 03, 2024

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A pleasure to deal with volvo in new london every experience there wonderful employees terrific More

by MYSTIQUE1432
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

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Apr 03, 2024

Secor Volvo Cars responded

Hi Mystique! Thank you for leaving us this five-star review and kind words about our sales team at Secor Volvo Cars! We'll see you next time!

April 02, 2024

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Employee Rating

Great experience. They were very personable Diane was our salesperson. We enjoyed working with her. She was very knowledgeable. More

by mimimath2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

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Apr 02, 2024

Secor Volvo Cars responded

Hi! We're glad to know that you had a great experience with us at Secor Volvo Cars! Diane and our team always strive to provide knowledgeable, personable service. Thanks for sharing your feedback!

March 30, 2024

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Good recommendations on what to address during this periodic maintenance appointment. Cost was about what I expected for a Volvo. Be specific about how long it will take. If you think it will take a More

by PSCOTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

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Apr 01, 2024

Secor Volvo Cars responded

Thank you for the review. We appreciate your feedback and will take note of the communication surrounding estimated service times for future improvements. Thanks again! - The Secor Volvo Cars Team

March 30, 2024

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by Bill1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Eric Weiss, Julie Mei, Laura Phillips

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Apr 01, 2024

Secor Volvo Cars responded

Thanks for the five-star rating, Bill - it is much appreciated by all of us here at Secor Volvo Cars!

March 27, 2024

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Employee Rating

Great place for buying and servicing my Volvo Everyone awesome to deal with Great place to buy a car More

by siweber52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei, Steve Matters , Kayleigh Sweet

Helpful
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Mar 28, 2024

Secor Volvo Cars responded

We're delighted to know you had a great experience with us at Secor Volvo Cars! We strive to make both buying and servicing as easy and enjoyable as possible. Thanks for your support, we appreciate it!

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