Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
296 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

28 yrs, 7 mos

4.7

296 Reviews

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296 Reviews of Keith Mattingly

September 24, 2026

Dealership Rating
Employee Rating

Everyone and everything was ready at pick-up. Explained what was done. Went above and beyond to help return my rental car. Did not anticipate that act of kindness. More

by Dbuxton1234
Recommend Dealer
Yes

Other Employees Tagged: Do not know the name of the nice man who helped return the rental.Give him a 5-star.

Sep 24, 2026

Secor Volvo Cars responded

Thank you for sharing your experience. We appreciate your recognition of our team's efforts at Secor Volvo Cars. Your feedback is valued.

Sep 24, 2026

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and for your five-star review! We're thankful for your business and glad to hear our team went above and beyond to assist you!

September 23, 2026

Dealership Rating
Employee Rating

The service department was friendly and responsive. In this world of automated chatbots having someone to speak with that is friendly and helpful is appreciated! More

by patrickbrandcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Secor Volvo Cars responded

Thank you for recognizing our team's friendly and responsive service. We appreciate your feedback at Secor Volvo Cars.

September 20, 2026

Dealership Rating
Employee Rating

Everyone was Very Helpful, informative and responsible . Both the receptionist and the technician were very courteous More

by Omelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2026

Secor Volvo Cars responded

Thank you for recognizing our team's helpful and courteous service. We appreciate your feedback at Secor Volvo Cars.

August 25, 2026

Dealership Rating
Employee Rating

As a first time Volvo customer I am very impressed with the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our com More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Secor Volvo Cars responded

Bruce, thank you for choosing Secor Volvo Cars and for sharing your feedback! It's great to read this stellar review, and we look forward to continuing to assist you and your team.

August 15, 2026

Dealership Rating
Employee Rating

Have used Secor Volvo since I bought my C70 17 years ago. The service team has always been more than courteous, dependable & helpful. Nice waiting area & being able get a loaner when required is much apprec More

by DianeVG91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey

Aug 17, 2026

Secor Volvo Cars responded

Hi Diane – Thank you for being a loyal Secor Volvo Cars customer over the years! We truly appreciate your continued support and trust in our service team. We look forward to seeing you next time! Safe travels!

May 29, 2026

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They performed the estimated work on time and, so far, there have been no additional issues. More

by jand981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Secor Volvo Cars responded

Thank you for sharing your experience with Secor Volvo Cars. We appreciate your feedback and are glad the work was completed on time.

May 24, 2026

Dealership Rating
Employee Rating

Very professional organization, true to their word on service. Service department diagnosed problem and resolve it very quickly. More

by hughes3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Guskey

May 25, 2026

Secor Volvo Cars responded

We're glad to hear that our team diagnosed and resolved the issue quickly and professionally. Thank you for choosing Secor Volvo Cars!

April 22, 2026

Dealership Rating
Employee Rating

Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt More

by patmike65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey

Apr 23, 2026

Secor Volvo Cars responded

Thank you for your kind feedback. We’re delighted to hear you were very satisfied with our customer valet service and prompt pickup and delivery. We truly appreciate your support. Safe travels! - The Secor Volvo Cars Team

April 07, 2026

Dealership Rating
Employee Rating

Had a software issue after a remote upgrade. Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great More

by JFINGERUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Apr 08, 2026

Secor Volvo Cars responded

We're glad to hear Secor Service was able to quickly resolve your software issue and accommodate you on short notice. We truly appreciate your kind words and look forward to assisting you again at Secor Volvo Cars!

April 01, 2026

Dealership Rating
Employee Rating

SECOR Volvo does an awesome job of taking care of our company vehicles I have total confidence in knowing our new Volvos are getting the best care and service available. Friendly service advisors and More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Allison Guskey , Julie Mei

Apr 02, 2026

Secor Volvo Cars responded

Bruce, thank you for trusting the Secor Volvo Cars team with the care of your company vehicles! We're grateful for your support and look forward to seeing you next time!

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