Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
412 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

50 yrs, 10 mos

4.8

412 Reviews

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412 Reviews of Eric Weiss

October 15, 2026

Dealership Rating
Employee Rating

Usually reliable, but service was not up to par at most recent service, due to tire pressure was not completed, causing dashboard alerting me (ride home) that tire pressure was down. So, although I paid fo More

by Caryl Horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Oct 15, 2026

Secor Volvo Cars responded

Caryl, we apologize for the oversight during your recent visit, and it's concerning to hear about the tire pressure and valve cap issues. Your feedback is invaluable, and we'll address this with our team to prevent future occurrences. Thank you for bringing it to our attention, and we hope to resolve any outstanding concerns. Safe travels from all of us at Secor Volvo Cars!

October 08, 2026

Dealership Rating
Employee Rating

Great cars great service great location a pleasure to do business with I will be back! More

by Cjcharland
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Oct 08, 2026

Secor Volvo Cars responded

Hi CJ! Thank you for your five-star review and your kind words about our service team at Secor Volvo Cars! We'll see you next time!

August 30, 2026

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Service is professional and accurate. Very pleasant to deal with. Work preformed ahead of schedule. More

by Dlowe001@aol.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyonni

Aug 31, 2026

Secor Volvo Cars responded

Thank you for your five-star review and kind words about our service team at Secor Volvo Cars! We'll see you next time!

August 25, 2026

Dealership Rating
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As a first time Volvo customer I am very impressed with the quality service that we have been receiving We have a fleet of six Volvo S90 livery version sedan Secor has been awesome working with our com More

by bruceminer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 26, 2026

Secor Volvo Cars responded

Bruce, thank you for choosing Secor Volvo Cars and for sharing your feedback! It's great to read this stellar review, and we look forward to continuing to assist you and your team.

August 15, 2026

Dealership Rating
Employee Rating

Have used Secor Volvo since I bought my C70 17 years ago. The service team has always been more than courteous, dependable & helpful. Nice waiting area & being able get a loaner when required is much apprec More

by DianeVG91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly, Allison Guskey

Aug 17, 2026

Secor Volvo Cars responded

Hi Diane – Thank you for being a loyal Secor Volvo Cars customer over the years! We truly appreciate your continued support and trust in our service team. We look forward to seeing you next time! Safe travels!

July 10, 2026

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Employee Rating

Quality service and customer care throughout the dealership. They appreciate their customers and strive to create a positive experience. More

by bmcgirr83
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Secor Volvo Cars responded

Thank you for your kind feedback! We’re glad to hear you had a positive experience with our team at Secor Volvo Cars. Your satisfaction is our priority! Safe travels!

May 01, 2026

Dealership Rating
Employee Rating

They answered my questions right away. They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected More

by ES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

May 04, 2026

Secor Volvo Cars responded

Thank you for sharing your experience with our team! We appreciate your business and we hope to see you again at Secor Volvo Cars.

April 22, 2026

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Employee Rating

Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt More

by patmike65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly, Allison Guskey

Apr 23, 2026

Secor Volvo Cars responded

Thank you for your kind feedback. We’re delighted to hear you were very satisfied with our customer valet service and prompt pickup and delivery. We truly appreciate your support. Safe travels! - The Secor Volvo Cars Team

April 07, 2026

Dealership Rating
Employee Rating

Had a software issue after a remote upgrade. Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great More

by JFINGERUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Apr 08, 2026

Secor Volvo Cars responded

We're glad to hear Secor Service was able to quickly resolve your software issue and accommodate you on short notice. We truly appreciate your kind words and look forward to assisting you again at Secor Volvo Cars!

April 01, 2026

Dealership Rating
Employee Rating

SECOR Volvo does an awesome job of taking care of our company vehicles I have total confidence in knowing our new Volvos are getting the best care and service available. Friendly service advisors and More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly, Allison Guskey , Julie Mei

Apr 02, 2026

Secor Volvo Cars responded

Bruce, thank you for trusting the Secor Volvo Cars team with the care of your company vehicles! We're grateful for your support and look forward to seeing you next time!

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