Keith Partin | Page 41

I was greeted at my car when I arrived and Keith went over the details of my appointment. He explained the process and provided information about my car. Thank you for a hassle free experience. over the details of my appointment. He explained the process and provided information about my car. Thank you for a hassle free experience. More

by tim2173 Verified Customer Verified Customer

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Great place but the 160 dollar diagnostic price is a bit pricey for me. Keith did a great job in assisting me with all my concerns. pricey for me. Keith did a great job in assisting me with all my concerns. More

by Rebensky J-C Verified Customer Verified Customer

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Very disappointed with the service Department of this dealership, 4 hours for oil change and new tires. when I picked it up the car was with a bad smell of oil inside. all four rims dirty and without v dealership, 4 hours for oil change and new tires. when I picked it up the car was with a bad smell of oil inside. all four rims dirty and without valves cap. More

by papito0023 Verified Customer Verified Customer

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I took my Dodge Journey in because after being parked since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the service manager that there had never been any issue with the transmission in the past, and that it appeared to me that not being driven for months had something to do with the issue, since the transmission was fine and the check engine light was not on when it was parked in March. They ran diagnostics ($189) which showed a low battery code and low air in the tires but no transmission codes. They then told me I needed a rebuilt or new transmission. ($4,600 - $5,500) After telling them I wanted to take it to a transmission shop for a second opinion, they dropped the rebuild cost to $2800 and the new transmission to $3800. (Because they really wanted “to help me out.”) I denied the offer and took it to a local transmission shop where they test drove it and said the low battery had put it in “limp mode”, so they reset the computer, ran diagnostics (no transmission codes) and handed me my keys. NO CHARGE. I then requested that they service and inspect the transmission. Cost - $189 They reported there were no transmission issues. I paid the bill and tipped the mechanic $50 for being an honest man. He knew the whole story and could have easily sold me a bill of goods. I give this dealership 1 star only because I have no way to give it a lower rating. The 1 star is serious overrating them. More

by Disappointed Verified Customer Verified Customer

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Keith did a great job - enjoyed the experience and even used the cafe while waiting ... I prefer to use the dealer for my oil changes used the cafe while waiting ... I prefer to use the dealer for my oil changes More

by t.breen12 Verified Customer Verified Customer

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Keith was a great advisor. He was very prompt and helpful for the unique situation with my radio. He has already followed up in regards to having that ordered and setting an appointment to have it installed. for the unique situation with my radio. He has already followed up in regards to having that ordered and setting an appointment to have it installed. More

by Jemmellow Verified Customer Verified Customer

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Was very impressed with the manners and speed of the work. I will always bring my vehicle back to you guys thank you lovann Fishell work. I will always bring my vehicle back to you guys thank you lovann Fishell More

by 1973lovann Verified Customer Verified Customer

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The entire experience was very pleasant and Keith was very professional and approachable. I will definitely recommend to others in the future. The dealership is also very clean very professional and approachable. I will definitely recommend to others in the future. The dealership is also very clean More

by Dasuberich24 Verified Customer Verified Customer

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Keith showed respect, professional, and went above and beyond when helping me with my radio replacement. He was clear and provided all the important details about the service. I will definitely recommend beyond when helping me with my radio replacement. He was clear and provided all the important details about the service. I will definitely recommend all of my friends go to this dealer for servicing and I will especially recommend Keith. More

by iramirez98 Verified Customer Verified Customer

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Good job detailing my Jeep. However, the wait and service time was excessive. It took 4 hours to change the oil and vacuum. There is also oil leaking from my vehicle so I had to tighten a bolt. I also had to time was excessive. It took 4 hours to change the oil and vacuum. There is also oil leaking from my vehicle so I had to tighten a bolt. I also had to make an extra trip back because the dealer forgot to return my personal items to my Jeep. The personnel I dealt with were friendly and helpful. More

by TD Verified Customer Verified Customer

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