Kellen Poto | Page 17

2020 M340i XDrive My car buying process started when I was kindly greeted by Kellen in early April/2020. I was on the lot "looking" around, and didn't really intend on My car buying process started when I was kindly greeted by Kellen in early April/2020. I was on the lot "looking" around, and didn't really intend on buying any new cars in the near future. I made it clear to Kellen that I wasn't in need of a vehicle, but that I was just looking to compare BMW to my 2018 fully loaded VW. I informed Kellen that I was interested in test driving a 2020 M340i and he informed me that there was only one on their lot. I test drove it with Kellen, and immediately fell in love. I informed Kellen that I fell in love with the vehicle, but wanted some more features on the car than the one on the lot had. Kellen began assisting me in looking everywhere to find the right one. This process took several days and finally I was able to find one about two hours away at another dealership. I Informed Kellen, and requested that it be transported to Casey. It was delivered about 3 weeks later, but it wasn't what I thought it was. Kellen and I then worked a deal on a custom build straight from Germany. Deal was negotiated, order placed, and the wait began. After almost a month of waiting and no news due to Covid-19 shutting everything down, I asked Kellen if we could find something somewhere else as time was moving at a snails pace from Germany in regards to re-opening the factory. I began speaking with Lloyd, the GM of Casey BMW, who located a M340i XDrive in Utah that had just been delivered from Germany. I worked with Kellen and Lloyd to get that car immediately delivered. This process once again took several weeks. Upon delivery, Kellen was great in getting the car cleaned up and placed in the showroom. I requested some specific items like no front mounted license plate and no dealership recognizable decals on the car and it was all done properly. This was my first purchase through Casey BMW and Kellen made it clear that he was there for the customer during the entire process. I would recommend Kellen to any future buyer. Kellen was great to work with and helped me obtain my dream car with a great financing plan and a great price. After 3 months of back and forth between price negotiating and finding the right car, Lloyd and Kellen both made the process straight forward. Cameron Cruz 2020 M340i XDrive More

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He is great.I am from New Jersey and I bought it completely online dealing with Kellen.He showed me pic and videos ..this was very helpful to decide to buy . completely online dealing with Kellen.He showed me pic and videos ..this was very helpful to decide to buy . More

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They worked with me and overcame all my sales objections. The salesperson and sales manager both were fair and professional with no sales pressure or gimmicks. The salesperson and sales manager both were fair and professional with no sales pressure or gimmicks. More

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Kellen made my car buying experience an enjoyable one. He was very knowledgeable about the vehicle, extremely professional, and very personable. He got the paperwork associated with buying my vehicle ready v was very knowledgeable about the vehicle, extremely professional, and very personable. He got the paperwork associated with buying my vehicle ready very fast and showed me some of the other vehicles on the lot while my new vehicle was being cleaned. I would definitely buy from Kellen and Casey BMW again! More

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If I had the $$ to make car buying a hobby I would buy only at Casey BMW! I got the BEST deal on a beautiful, brand-spanking new car that was built to my personal high maintenance expectations and had no only at Casey BMW! I got the BEST deal on a beautiful, brand-spanking new car that was built to my personal high maintenance expectations and had no idea it would be so fun and easy. Kellen, Lloyd and the entire Casey team are a fine group of courteous professionals and gave me a car buying experience that made me feel like I was their only customer! I might start hanging out at the dealership to keep the good vibes going! Stop reading the good reviews and do yourself a favor by getting your next vehicle at Casey BMW! More

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My buying experience with Casey Automotive was no less than perfect. Danny Aguilera recommended I use Kellen Poto as my salesman, & he was fantastic. Kellen was the perfect combination of being super chil than perfect. Danny Aguilera recommended I use Kellen Poto as my salesman, & he was fantastic. Kellen was the perfect combination of being super chill yet very knowledgeable. Dennis Grant, the finance officer, not only made the paperwork process seamless, we also chatted about our mutual love of EV’s. A big thank you to Danny, Kellen & Dennis, keep up the great work!! More

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Kellen was extremely professional and informative about the product - a real pleasure to work with. So much so we purchased two cars today. Would definitely be returning buyers for purchase and service. the product - a real pleasure to work with. So much so we purchased two cars today. Would definitely be returning buyers for purchase and service. More

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Pro-active and informative Mr. Poto took time to speak with me although I was just passing by from cycling. It was not my choice but I was happy for my daughter to do business with Casey. Thank you Mr. P with me although I was just passing by from cycling. It was not my choice but I was happy for my daughter to do business with Casey. Thank you Mr. Poto. More

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Perfect car purchase. Kellen transferred in a vehicle that was exactly what I wanted. I am totally satisfied. No hidden gimmicks, just good professional service that was exactly what I wanted. I am totally satisfied. No hidden gimmicks, just good professional service More

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Incredibly responsive. Purchased a used car from here, and they were incredibly friendly and responsive. Even with the current pandemic, they had work arounds in place. I have a tight schedule, but they w and they were incredibly friendly and responsive. Even with the current pandemic, they had work arounds in place. I have a tight schedule, but they worked with me to the car I wanted. Kellen and Ryan in particular were wonderful, patient, and saved me a good deal of money with their financing help. Kellen kept up with prompt responses, and no pressure help. Every request was met with a smile. More

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