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Kelley Durham

Overview Reviews (87)

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Kelley Durham

Kelley Durham | Page 6

Sales Manager

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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rated

87 Reviews

Overview Reviews (87)

Dealership Experience

20 yrs, 8 mos

Industry Experience

25 yrs, 4 mos

not yet
rated

87 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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87 Reviews of Kelley Durham

December 02, 2020

Dealership Rating

Employee Rating

Jimmy and Oscar were very helpful and we were able to make a good deal for both of us. So far the Honda CR-V is working great. make a good deal for both of us. So far the Honda CR-V is working great. More

by epc.050396

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Elena Trujillo

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Dec 03, 2020 -

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jimmy and Oscar to be a positive one. We hope you enjoy your new CR-V and don't hesitate to reach out if you need anything else.

November 28, 2020

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Employee Rating

Well first off it was Black Friday but with that said Spreen Honda was prepared all booths filled and organized. Just a great dealership respect. Spreen Honda was prepared all booths filled and organized. Just a great dealership respect. More

by kevinthompson2477

Verified Customer

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Elena Trujillo

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Nov 28, 2020 -

Spreen Honda Loma Linda responded

Kevin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2020

Dealership Rating

Employee Rating

Great experience once a price was agreed upon. Disappointed in the process on negotiating the price. Estimate over the phone was misleading at best compared to in-person price. Disappointed in the process on negotiating the price. Estimate over the phone was misleading at best compared to in-person price. More

by tgutjahr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy , Patrick Adams

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Nov 16, 2020 -

Spreen Honda Loma Linda responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your new vehicle purchase. We truly appreciate your business. We apologize, however, for the initial miscommunication regarding price. If you would like to further discuss your concerns, feel free to contact us at your convenience at manager@spreen.net.

November 14, 2020

Dealership Rating

Employee Rating

This is the 2nd time that I have used this dealership and the whole process was very smooth. Angel Alcantar was very friendly& helpful. Cecilia one of your online managers was very nice also. the whole process was very smooth. Angel Alcantar was very friendly& helpful. Cecilia one of your online managers was very nice also. More

by bardiesch

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Elena Trujillo

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Nov 16, 2020 -

Spreen Honda Loma Linda responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Angel here at Spreen Honda Loma Linda.

October 12, 2020

Dealership Rating

Employee Rating

Another great experience, was taken care of 💯 I definitely will be back to shop for my next car. Keep up that good work very happy. definitely will be back to shop for my next car. Keep up that good work very happy. More

by jackrivera7

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 13, 2020 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

October 03, 2020

Dealership Rating

Employee Rating

Tom was great excellent service, he really went above and beyond, would definitely recommend for future purchases! Rick in finance was just as great and very helpful beyond, would definitely recommend for future purchases! Rick in finance was just as great and very helpful More

by vumana23

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Elena Trujillo, Tom Mac

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Oct 05, 2020 -

Spreen Honda Loma Linda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Tom and Rick here at Spreen Honda Loma Linda.

September 29, 2020

Dealership Rating

Employee Rating

Great work best price best service nice people nice price they are awesome from top to bottom i highly recommend spreen honda to everyone thanks they are awesome from top to bottom i highly recommend spreen honda to everyone thanks More

by albertohdds

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Jose Moreno , Patrick Adams, Evelyn Granados

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Sep 29, 2020 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2020

Dealership Rating

Employee Rating

Excellent service. Very polite and welcoming staff. Options well explained and categorized. Sales representative explained everything very well and walk through with the car was just awesome! Options well explained and categorized. Sales representative explained everything very well and walk through with the car was just awesome! More

by VIVFABRIL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Earlienne Rillo, Hector Correa, Ricky Ogborn

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Sep 20, 2020 -

Spreen Honda Loma Linda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 18, 2020

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Employee Rating

Best experience I’ve had at a dealership! I walked in knowing what I wanted and got it with soo much help from the employees they really worked for me! knowing what I wanted and got it with soo much help from the employees they really worked for me! More

by brittburke22

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Kellsea Salais, Elena Trujillo

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Sep 20, 2020 -

Spreen Honda Loma Linda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2020

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Employee Rating

Great service over all I would definitely send my family and friends to the dealership for a new car and anyone else who is looking and friends to the dealership for a new car and anyone else who is looking More

by CASTILLOCHRISTINE99

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Awabdy, Brandon Shaw, Jose Moreno , Patrick Adams, Evelyn Granados, Elena Trujillo

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Sep 14, 2020 -

Spreen Honda Loma Linda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!