Kelli Maxwell
Kelli Maxwell at Southaven Honda

Kelli Maxwell

Service Advisor

Southaven Honda

685 Goodman Rd E
Southaven, MS 38671

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Kelli Maxwell

August 01, 2025

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Employee Rating

service seems to be okay. i just want them to only do what they are told. ask me before doing anything else to the vehicle that i am paying for. even if the work is warranted More

by why_ty
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Cartwright

Aug 01, 2025

Southaven Honda responded

Hello! We appreciate your feedback and would love to hear more, as well as correct our mistakes! Feel free to reach out to our General Manager Chris Anderson any time to resolve your issues! 662-655-1020

July 30, 2025

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I was totally disappointed in my experience. There is absolutely no reason to have my car from 7:05 am to 4pm for brakes. Then for the service manager Tiffany to tell me that just because you br More

by MemphisLashay
Recommend Dealer
No

Other Employees Tagged: Kelli Maxwell

Jul 31, 2025

Southaven Honda responded

We are so sorry this was your experience with Southaven Honda. Please reach out to our General Manager Chris Anderson at your earliest convenience so we can fix our mistake! 662-655-1020

July 04, 2025

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Very friendly they were faced efficient kind. They notified me about car in progress clean car drove it home found no problems. They were very nice. More

by Jameswoody
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2025

Southaven Honda responded

Thank you Jameswoody for your fantastic 5 star review! We loved your feeback so much we're going to feature it on our social media!

July 03, 2025

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Kelly and everyone was super nice! I got right in and the wait time was not too long. love my 2024 Honda CRV! More

by reynae57
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Southaven Honda responded

Thank you for your fantastic 5 star review! We loved your feeback so much we're going to feature it on our social media!

June 24, 2025

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Employee Rating

Dropped off my car 06/14 at 8:30am. Told Kelli, the service advisor, that my car was taking 30+ minutes to blow cool air while going full speed and AC blowing full blast. She advised me More

by Kandrews
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nate, Deandre

Jun 25, 2025

Southaven Honda responded

Thank you for your feedback, we apologize that this was your experience, this is NOT how Southaven Honda operates. This issue has been addressed and we hope you give us another chance to make your next visit more pleasant.

June 19, 2025

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Employee Rating

I had a great experience with Kelli and Southaven Honda. Everything was taken care of in a professional manner. More

by Amy.Shelton14
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

Jun 23, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We couldn't agree more that Kelli is one of a kind!

June 10, 2025

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Employee Rating

Excellent service and Kelli Maxwell was amazing, polite and professional. Joy to have been around. Y'all are definitely on the right track. More

by Honda4us
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

Jun 12, 2025

Southaven Honda responded

We love Kelli and are proud to have her on our team! Thank you so much for your kind words and 5 star review! We love your review so much we're going to feature it on our social media!

June 02, 2025

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Kelli Maxwell is the best of the best. She handle my situation with expediency!!! Im so grateful for her. She kept me posted and the whole experience was Awesome Hats off to her More

by BRENDADUDLEY828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We couldn't agree more, we are proud to have Kelli on our team! We love your review so much we're going to feature it on our social media! Please look forward to it!

May 27, 2025

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Ms. Kelli was busy. I found her to be rude, cutting me off and not allowing me to finish my thoughts. It was my opinion that she was frustrated with me asking questions and needing clarity as it pertaine More

by marshall_dinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Southaven Honda responded

Thank you for your 5 star review! We appreciate all your feedback and apologize for this experience! We would love to resolve this issue if you would let us, please reach out to our Service Manager Tiffany for more information! 662-655-1020

May 16, 2025

Dealership Rating
Employee Rating

Kelli was very knowledgeable and helpful with needed services. The wait time wasn't too long. More

by mclay71655
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

May 22, 2025

Southaven Honda responded

Thank you for your 5 star review!

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