Kelly Castellanos
Kelly Castellanos at Westbury Toyota

Kelly Castellanos | Page 8

Sales

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

Contact Me
5.0
122 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

122 Reviews

Write a Review

122 Reviews of Kelly Castellanos

August 24, 2023

Dealership Rating
Employee Rating

Kelly was a dream. Went to other dealerships and honestly, it was like they were only looking to take my money. Kelly worked within my budget and was realistic. Her pa More

by Skygee8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Hernandez and woman in the insurance department

Aug 24, 2023

Westbury Toyota responded

We're delighted to know that Kelly was able to provide you with a positive experience at Westbury Toyota. We always aim for our customers' satisfaction and it's great knowing we hit the mark! We hope to see you back again down the road!

August 24, 2023

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Employee Rating

Gracias Kelly por tu ayuda, tengo el carro de mi sueños gracias a tu excelente servicio. More

by Yoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez

Aug 24, 2023

Westbury Toyota responded

Yoel, gracias por la reseña! Apreciamos las palabras amables acerca de Kelly y esperamos volver a verle en Westbury Toyota!

August 23, 2023

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Employee Rating

Needed a car very quick and the Toyota team here was one of the few dealerships that actually had the car in stock when we arrived as stated. When we arrived we were greeted very promptly by their sales More

by Rainmannyc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2023

Westbury Toyota responded

We're glad to know our team at Westbury Toyota was able to assist you promptly and efficiently. It's great that Kelly could guide you through the process, making it a delightful experience for you. We appreciate your feedback and hope you're loving the new ride!

August 22, 2023

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Staff was very attentive. A friend recommended Kelly who answered all my questions and kept me informed of the processing steps. She went above and beyond to help me. More

by debcreamer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Westbury Toyota responded

We're delighted to know that our team, especially Kelly, was able to provide you with the excellent experience we strive for. Thank you for choosing Westbury Toyota and leaving such a great review!

August 19, 2023

Dealership Rating
Employee Rating

Exelente servicio, la atencion por parte de la senorita que nos atendio es exelente,muy amable. More

by Alejandro
Recommend Dealer
Yes
Aug 21, 2023

Westbury Toyota responded

Alejandro, gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Westbury Toyota!

July 09, 2023

Dealership Rating
Employee Rating

Kelly Castellanos was very helpful and attentive with my purchase. With the current production delays of many vehicles, and some dealerships saying 2 months for a new car, Kelly was able to help me get a ne More

by nic.scag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Westbury Toyota responded

Thank you for the positive review! We're glad that Kelly was able to assist you in getting your new vehicle. We appreciate your business and hope to see you again at Westbury Toyota!

June 30, 2023

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Employee Rating

Super bien atendida por Kelly. Con mucha paciencia la persona indicada para cambiar mi vehículo. Busquen a Kelly. Bendiciones More

by sorayamied1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Castillo

Jul 03, 2023

Westbury Toyota responded

Muchas gracias por reseñar a Kelly y Westbury Toyota! Qué tenga un buen día!

June 25, 2023

Dealership Rating
Employee Rating

Every single one at the dealership was very pleasant and helpful except for elvin Lopez very abrupt and rude More

by vivian146
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Hernan Arias

Jun 28, 2023

Westbury Toyota responded

Vivian, we apologize for the way you were treated during your visit. We never intend to inconvenience our guests, and we assure you that we will look into this situation to see that it is properly addressed. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Randy Abreu - General Manager - 516-333-3100 ext. 4827

June 18, 2023

Dealership Rating
Employee Rating

Espectacular atención de Kelly, todos en Westbury toyota muy atentos en mi proceso de compra y en la postcompra, quedé totalmente satisfecho y con mucho gusto te recomiendo que, si vas a adquirir un auto va More

by Andrés Perez Parra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez

Jun 19, 2023

Westbury Toyota responded

Andrés, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Kelly y el equipo Westbury Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

June 15, 2023

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Employee Rating

Great service! Kelly and Jesus were really helpful and made trading my vehicle hassle free. More

by oscar12991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez

Jun 15, 2023

Westbury Toyota responded

Oscar, your review of Kelly and Jesus means a lot to us! Thank you for choosing Westbury Toyota and for sharing your experience. Safe travels ahead!

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