Kelly Coffman

Mike Pawlowski and General Manager Kelly Coffman were absolutely fantastic to work with. They both went above and beyond to make sure my in-laws found exactly the right vehicle. They listened to what was absolutely fantastic to work with. They both went above and beyond to make sure my in-laws found exactly the right vehicle. They listened to what was important to them, gave us a very fair value on our trade, and made sure they drove home in the exact car they wanted. The entire experience was professional, efficient, and easy from start to finish. What stood out most was the time and attention they dedicated to making sure my in-laws were comfortable with every aspect of their purchase and fully understood their new vehicle before leaving the dealership. Even after the sale, Mike and Kelly continued to follow up to make sure everything was going well. That level of customer service is rare and truly appreciated. I can't say enough good things about the team, the dealership, the vehicle selection, the pricing, and the overall experience. If you're looking for a dealership that genuinely cares about its customers, I highly recommend working with Mike, Kelly, and their team. More

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I have been going to this dealership for 15 years. In all of the years Kelly Coffman has provided me with exceptional service. I would not consider taking my car anywhere else. I recommend to everyone In all of the years Kelly Coffman has provided me with exceptional service. I would not consider taking my car anywhere else. I recommend to everyone to purchase a vehicle from Great Lakes Honda West! More

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Great people to work with. Highly recommend getting your next Honda from them. Ask for Kelly Coffman!! Highly recommend getting your next Honda from them. Ask for Kelly Coffman!! More

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Exceptional service at Great Lakes Honda West! My salesperson made purchasing my 2026 Honda HR-V a wonderful experience. GM Aramis Greenwood was also amazing and personally ensured I was well take My salesperson made purchasing my 2026 Honda HR-V a wonderful experience. GM Aramis Greenwood was also amazing and personally ensured I was well taken care of. I felt valued and truly appreciate their outstanding customer service. Highly recommend! More

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They did a wonderful job getting me just what I wanted. A one rating from me. A one rating from me. More

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The dealership is very friendly, clean, and welcoming. I will continue to recommend all of my friends and family there. I will continue to recommend all of my friends and family there. More

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The service and sales team has always been upfront and honest. Making a tough financial decision easier and enjoyable. I would recommend anyone and everyone. I have an hour drive for service but it always honest. Making a tough financial decision easier and enjoyable. I would recommend anyone and everyone. I have an hour drive for service but it always ends up there! More

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The service manager Andrew was very helpful and it was great to see him jump in and help his writers during a busy morning rush. Service was provided in a timely manner and everyone kept me up to date tho great to see him jump in and help his writers during a busy morning rush. Service was provided in a timely manner and everyone kept me up to date thought it all. More

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I have purchased three vehicles from this dealership, and I highly recommend them. The knowledge, expertise, and customer service provided by the staff are truly outstanding. Kelly Coffman, the General Manag I highly recommend them. The knowledge, expertise, and customer service provided by the staff are truly outstanding. Kelly Coffman, the General Manager, took the time to answer all of my questions, and she was always friendly, professional, and extremely knowledgeable. Every time I visited the dealership, I saw her actively involved and available to assist customers. The professionalism and dedication of both the General Manager and the sales team made the entire car-buying process comfortable and stress-free. Their commitment to customer satisfaction is evident, and it's one of the main reasons I continue to return for my vehicle purchases. I appreciate the exceptional service and look forward to doing business with them again in the future. More

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I wish I could rate this dealership 10 stars! I went in because I got a letter from Kelly Coffman, the GM, to trade in my current vehicle for an upgrade. It was such a great deal that I came in t I went in because I got a letter from Kelly Coffman, the GM, to trade in my current vehicle for an upgrade. It was such a great deal that I came in to ask about it. Kelly took her time to answer all of my questions! She was even able to find some loyalty cash from Honda to help me further. My salesman, Pete Tobias is amazingly knowledgeable and goes above and beyond to make sure you are comfortable and understand all of the bells and whistles on your new car! This is the 7th Honda that I have bought from Pete and he continues to make me feel valued every time I walk into the dealership. Getting my brand new CRV Hybrid was a no brainer, it's beautiful and the deal was incredible!! Recently, I sent a friend in to see Kelly because his son was in the market for a car. He couldn't stop telling me what a positive and low pressure experience it was! I will continue to go to Great Lakes Honda West and send my friends there! You will always be treated like family!!!! More

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