

Dealership Experience
8 mos
Industry Experience
4 yrs, 10 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Kelly Hartung
June 09, 2025
Kelly was very informative and provided great service! She managed to get me to speak to the service manager and reassure me on some questions I had. I’ll always bring my vehicle here and I will always st She managed to get me to speak to the service manager and reassure me on some questions I had. I’ll always bring my vehicle here and I will always stick with Nissan. More
May 28, 2025
They did a great job of squeezing me in right after the holiday weekend and repairing my Jeep quickly. Also provided a shuttle service back and forth from the dealership. Kelly was professional and knowled holiday weekend and repairing my Jeep quickly. Also provided a shuttle service back and forth from the dealership. Kelly was professional and knowledgeable, also kept me updated on the vehicle's progress. More
Other Employees Tagged: Ed Derleth
May 23, 2025
Great purchase experience, everyone was professional and helpful. I would highly recommend One Automotive to anyone seeking a new vehicle helpful. I would highly recommend One Automotive to anyone seeking a new vehicle More
Other Employees Tagged: John Nelson, Ed Derleth, Nikki Ulberg, Josh Canziani
May 16, 2025
There was a Bit of a communication problem midway through but that got resolved in the end. but that got resolved in the end. More
Other Employees Tagged: Ed Derleth, Nikki Ulberg
May 11, 2025
Used the dealership for emergency service during a work visit to the area. Service manager, Kelly was great for everything that was within her power, including getting my vehicle in earlier than my appoint visit to the area. Service manager, Kelly was great for everything that was within her power, including getting my vehicle in earlier than my appointment. It was a little disappointing that they wouldn't offer a diagnosis based off OBD codes I was able to provide and I had to pay a few hundred dollars for a full diagnostic test to confirm what was assumed. I'm sure it's corporate policy but disappointed nonetheless. Sales also offered $0 on a trade so I ended up purchasing elsewhere (and got a few hundred for trade) when I would have likely made a very quick purchase here had even a small offer been made. Dealership did shuttle me to my hotel while awaiting the diagnosis and allowed me to store the vehicle overnight. They did, however, leave me waiting without dispatching someone to pick me up the next morning for over an hour after my request. Kelly called me back shortly after I left her a voicemail and had someone on the road in less than 5 minutes after we connected. More