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Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.9
61 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.9

61 Reviews

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61 Reviews of Kelly Hartung

November 18, 2025

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Employee Rating

I was very happy that I was able to get my oil changed and tires rotated ,I would recommend this place to my friends. More

by mahlerkim65
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Service Communication
Recommend Dealer
Yes
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November 08, 2025

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No one ever gets a 5 star review from me. The service was good. They did what they were supposed to do. People were nice. More

by LTRASKA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Eder

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Nov 12, 2025

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

November 01, 2025

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Oil change was quick and efficient in and out great service. Will definitely be back. Good job Nissan!! More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

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Nov 05, 2025

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

October 30, 2025

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Employee Rating

Kelly is very informative and a great communicator. ..she was very polite and kept me informed during the whole oil change More

by mhassmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

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Nov 05, 2025

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

October 22, 2025

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Employee Rating

Thank you for getting me in and diagnosing the issue. Communication during the fix process was helpful. Turn around time to fix was quick. More

by acpfd28
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Eau Claire Nissan responded

Your support means the world to us! We’re so glad we could provide you with a ONEderful experience.

October 19, 2025

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Employee Rating

My floormat from my 2023 Nisson Rogue (passenger side) was missing after my service appointment at the Eau Claire Dealership. I need it back or a new one for my 2023 Nisson Rogue. It was in like-new con More

by rosem3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 23, 2025

Eau Claire Nissan responded

Hello! We've been holding onto your floor mat for about a month and have made several attempts to get in touch, but haven’t heard back. Please feel free to stop by at your convenience to pick it up. Thank you!

October 09, 2025

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Employee Rating

Prompt attention to issue. Staff knowledgeable, friendly, helpful. clean and inviting wait area. Timely. Provides clear, concise information about issues. More

by AARAFBEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Mike Cornell, Nikki Ulberg

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September 25, 2025

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We have always had good service from Nissan. Everyone is very helpful and friendly. Service is fast. More

by JSARNSTROM57
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Eau Claire Nissan responded

Thank you for trusting us with your vehicle! Your satisfaction is what drives us, and we’re so glad to hear we met your expectations!

September 22, 2025

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Employee Rating

They got us in quickly, even though we hadn't serviced there before. Kelly was a great communicator and kept us updated throughout the process. Love the ability to see what's going on virtually. I high More

by jeanne.semb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Eau Claire Nissan responded

Thanks for bringing your vehicle to us! We're so glad we could deliver the quality service you deserve. Until next time—drive safely!

September 18, 2025

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Employee Rating

Got me scheduled quickly--got me in and working on my car right away--kept me updated o progress More

by MARILYN14557
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 24, 2025

Eau Claire Nissan responded

Thank you for the kind words! We're so glad your experience with us was nothing short of ONEderful. We can’t wait to welcome you back!

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