Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 2

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.8
119 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

119 Reviews

Write a Review

119 Reviews of Kelly Hartung

August 01, 2026

Dealership Rating
Employee Rating

Friendly atmosphere. Clean, a lot of selection for vehicles. Prompt service for maintenance of vehicles. I really liked the inspection video I got sent as well! More

by sgraef0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind words and positive feedback! We take great pride in providing a clean and welcoming environment for our customers, as well as a wide selection of vehicles and prompt maintenance services. Glad you enjoyed the inspection video - we strive to go above and beyond for our valued customers like you.

July 31, 2026

Dealership Rating
Employee Rating

Fast service…. Kelly was so helpful and professional. Comfortable waiting area and friendly sales peopl that passed by also. More

by JTBALOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our goal is to provide fast and friendly service, so we're glad to hear that Kelly was able to assist you in a professional manner. We strive to make our waiting area comfortable for our customers and appreciate your feedback. We hope to see you again soon!

July 31, 2026

Dealership Rating
Employee Rating

Was able to get in when I needed to. They checked everything and were very thorough. Customer service was top notch. I left satisfied knowing my vehicle was in professional hands and I h More

by Audy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! Our team is dedicated to providing top-notch customer service and ensuring that all of our clients leave satisfied and worry-free. We appreciate your trust in us to take care of your vehicle. Always here to go above and beyond for our customers.

July 23, 2026

Dealership Rating
Employee Rating

Service was on time, efficient and thorough. Kelly explained every thing and kept me informed of the progress. Easy, peasy. More

by gregsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you so much for the positive feedback! We strive to provide timely and thorough service while keeping our customers informed every step of the way. We truly appreciate your business and look forward to serving you again in the future.

July 23, 2026

Dealership Rating
Employee Rating

Great service for a recall and the shuttle drivers were also great and with no waiting. More

by pbschill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind review! We pride ourselves on providing exceptional service and are thrilled to hear that you were satisfied with our recall process and shuttle drivers. Thank you for choosing our business!

July 22, 2026

Dealership Rating
Employee Rating

Mislead me. Told me it would be fixed ran worse after they fixed it. Took it back same day. They diagnosised it again and found other things wrong. It would have More

by JKHAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2026

Eau Claire Nissan responded

Thank you for sharing your experience. We're sorry to hear how disappointed you are with the outcome of your vehicle's repair. We understand how frustrating it is to invest in repairs and then learn additional issues make further repairs impractical. Our goal is always to provide accurate information based on what is found during the diagnostic process, but we regret that your experience left you feeling misled. We'd appreciate the opportunity to review your repair history and discuss your concerns further. Please contact our service manager at your convenience so we can better understand what happened and address your concerns.

July 03, 2026

Dealership Rating
Employee Rating

We were provided very thorough service. Staff was courteous and friendly. Very good insight into options available. More

by stharmon19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Miley

Jul 21, 2026

Eau Claire Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled that you had a great experience with our staff and were able to gain valuable insight into your options. We look forward to serving you again in the future.

June 15, 2026

Dealership Rating
Employee Rating

Very happy with service very professional. Kelly was awesome. Will return for service again.thank you.👍 More

by beckerbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for the kind review! We’re very happy to hear you were pleased with the service and found it professional. Kelly will really appreciate the shoutout. We look forward to seeing you again next time you need service—thanks for choosing us!

June 11, 2026

Dealership Rating
Employee Rating

I have gotten good service when I needed it. They fit my appointment in fast. More

by joansheriff
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your feedback! We’re glad we were able to get you in quickly and that you’ve had good service when you needed it. We appreciate your support and look forward to helping you again whenever you need us.

June 08, 2026

Dealership Rating
Employee Rating

Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

2
...

Dealership Inventory (103 Vehicles)

new 2026 Nissan Rogue car, priced at $44,134
2026 Nissan Rogue
new
Scarlet exterior
Automatic
All-wheel Drive
used 2017 Jeep Compass car, priced at $6,396
2017 Jeep Compass
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Rogue car, priced at $33,922
2026 Nissan Rogue
new
Scarlet exterior
Automatic
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $44,467
2026 Nissan Pathfinder
new
White Pearl exterior
Automatic
Four-wheel Drive
new 2026 Nissan Rogue car, priced at $30,772
2026 Nissan Rogue
new
Super Black exterior
Automatic
All-wheel Drive
new 2026 Nissan Pathfinder car, priced at $50,082
2026 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive