Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 3

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.8
94 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.8

94 Reviews

Write a Review

94 Reviews of Kelly Hartung

February 19, 2026

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Employee Rating

Prompt courteous service. My issue was resolved quickly and I was back on the road in no time! More

by annette.adams
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

February 19, 2026

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I love this dealership. ..even though I don't always have an appointment for service, they are always able to fit me in...Everybody who works at the dealership is friendly. I More

by mhassmann
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg , John and Brian

February 18, 2026

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Everyone was very friendly. While waiting for the service to be done, I went to the waiting area. It was very well stocked with beverages and snacks. The TV screen kept me updat More

by BEYREIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

January 30, 2026

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The staff is friendly. I was greeted immediately upon arrival. I was given an approximate time for service, and directed to the waiting room. The facility is neat and clean More

by pammykay54
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Feb 05, 2026

Eau Claire Nissan responded

Thank you for your glowing review! Our team takes great pride in providing excellent service and maintaining a clean facility. We're glad you had a positive experience! 🌟

January 22, 2026

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Nissan dealership is local and available when I need it. Very cordial and knowledgeable people. More

by BAHRCB
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Recommend Dealer
Yes
Jan 28, 2026

Eau Claire Nissan responded

We are so glad to hear that you had such a positive experience at our dealership! Our team takes great pride in being knowledgeable and providing exceptional service. Thank you for choosing us for your automotive needs!

January 14, 2026

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She explained the procedure and also had a sales associate answer a question we had on our vehicle. More

by les3322
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our team is committed to providing exceptional customer service and we're thrilled to hear your experience was informative and enjoyable. We appreciate your support!

January 14, 2026

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Second time visiting for repairs. Working with the service tech was great. Facility was clean and getting the truck in and out was easy. Pricing estimates seemed very high but came More

by SASQUATCH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Eau Claire Nissan responded

Thank you for your feedback. We're glad to hear that your experience with our service tech and facility was great. We apologize for any misunderstandings with the pricing and the video of the inspection. We will make sure the speed and clarity of our explanations are improved for your future visits. Thank you for giving us a second chance.

December 29, 2025

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Kelly is the best. , you should not require more words than what is necessary. Ok? More

by kmorthanson9
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Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

Dec 30, 2025

Eau Claire Nissan responded

Thank you for your kind words, we agree that Kelly is exceptional! We strive to provide top-notch service to all our customers. Thank you for choosing us!

December 20, 2025

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Taken care of quickly and everyone was very friendly. -service was done sooner than expected More

by deedoug
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Recommend Dealer
Yes
Jan 09, 2026

Eau Claire Nissan responded

Thank you for leaving a positive review! We always strive to provide speedy and friendly service to our valued customers. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2025

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Employee Rating

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ed Derleth

Dec 17, 2025

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

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