Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 6

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.8
119 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

119 Reviews

Write a Review

119 Reviews of Kelly Hartung

January 14, 2026

Dealership Rating
Employee Rating

She explained the procedure and also had a sales associate answer a question we had on our vehicle. More

by les3322
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our team is committed to providing exceptional customer service and we're thrilled to hear your experience was informative and enjoyable. We appreciate your support!

January 14, 2026

Dealership Rating
Employee Rating

Second time visiting for repairs. Working with the service tech was great. Facility was clean and getting the truck in and out was easy. Pricing estimates seemed very high but came More

by SASQUATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Eau Claire Nissan responded

Thank you for your feedback. We're glad to hear that your experience with our service tech and facility was great. We apologize for any misunderstandings with the pricing and the video of the inspection. We will make sure the speed and clarity of our explanations are improved for your future visits. Thank you for giving us a second chance.

December 29, 2025

Dealership Rating
Employee Rating

Kelly is the best. , you should not require more words than what is necessary. Ok? More

by kmorthanson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

Dec 30, 2025

Eau Claire Nissan responded

Thank you for your kind words, we agree that Kelly is exceptional! We strive to provide top-notch service to all our customers. Thank you for choosing us!

December 20, 2025

Dealership Rating
Employee Rating

Taken care of quickly and everyone was very friendly. -service was done sooner than expected More

by deedoug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Eau Claire Nissan responded

Thank you for leaving a positive review! We always strive to provide speedy and friendly service to our valued customers. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2025

Dealership Rating
Employee Rating

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth

Dec 17, 2025

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

December 13, 2025

Dealership Rating
Employee Rating

Awesome as always! Ready, organized, communicated, etc.. 1st class every time we visit there. Thank u! More

by thejet39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ulberg

Dec 17, 2025

Eau Claire Nissan responded

Thank you so much for your kind words! We are thrilled to know that you always have a 1st class experience at our business. It's our pleasure to provide you with top-notch service every time you visit. See you again soon!

December 12, 2025

Dealership Rating
Employee Rating

Service department is thorough, efficient , and friendly. A little pricey. Merry Christmas everyone. And a happy New Year. More

by fenner066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Eau Claire Nissan responded

Thank you for your kind words! We are committed to providing top-notch services and creating a positive experience for our customers. Happy holidays and cheers to a great New Year!

November 22, 2025

Dealership Rating
Employee Rating

They were very knowledgeable and able to explain what my car did need and did not need. along with telling me the reasoning behind it. They took the time to answer my questions. They were great to deal wi More

by jenham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Nov 25, 2025

Eau Claire Nissan responded

Thank you for sharing your experience! We pride ourselves on providing knowledgeable and transparent service. Our team is always happy to answer any questions and provide the best recommendations for your car's needs. It was a pleasure doing business with you.

November 22, 2025

Dealership Rating
Employee Rating

Kelly was very professional and helpful, it was a pleasure working with her. Very happy with my experience there. More

by barleyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Eau Claire Nissan responded

Thank you for your kind words, we strive to provide excellent service and are thrilled that you had a positive experience with Kelly. We look forward to continuing to work with you in the future!

November 18, 2025

Dealership Rating
Employee Rating

I was very happy that I was able to get my oil changed and tires rotated ,I would recommend this place to my friends. More

by mahlerkim65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Eau Claire Nissan responded

Thank you for your kind recommendation! Our team is dedicated to providing top-notch service and we are delighted to have met your expectations. See you next time!

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